Notification

To get the most out of Google Home, choose your Help Center: U.S. Help Center, U.K. Help Center, Canada Help Center, Australia Help Center.

Google Nest or Home device not connected to Wi-Fi network

If you've lost your Wi-Fi connection or recently changed your Wi-Fi name, password or service provider, you may need to set up your Google Nest or Home speaker or display again. Follow the steps below to try fix the issue:

  1. Open the Google Home app Google Home app.
  2. Tap Devices   Add Google Nest or partner device Google Nest or partner device.
  3. Complete the setup steps.

Additional troubleshooting

If you’re still unable to connect your Google Nest or Home speaker or display to Wi-Fi, try our speakers and displays troubleshooting tool.

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