Privacy Policy
Idle Adventure Game
Email: idleadventuregame@gmail.com
INTRODUCTION
We recognize that persons who access and/or use (��you�� or ��Users��) our
games, whether played on mobile devices, PCs or on other platforms, and other
related services, including but not limited to customer supporting, marketing
and advertising, (collectively, the ��Services��) value their privacy.
This Privacy Policy provides important information regarding:
i) the data collected from you and the
ways we collect your data,
ii) the reasons why we collect your data,
iii) to whom we disclose your data, and
iv) the options you have about your personal data.
Unless stated otherwise, this Privacy Policy applies to the Services and
all data that we collect from you. We therefore provide this Privacy Policy to
help you make an informed choice about whether to use or continue using our
Services. We may periodically update this Privacy Policy by posting a new
version on our website. Your continued use of the Services after the effective
date will be subject to the new version of Privacy Policy.
This Privacy Policy is incorporated into, forms part of and is subject to
the Terms of Service. Your use of the Services and any personal information you
provide on the Site is subject to the terms of this Privacy Policy and the
Agreement.
Any terms not defined herein but defined in the Terms of Service shall
have the meaning ascribed thereto in the Terms of Service.
I. THE DATA COLLECTED FROM YOU AND THE
WAYS WE COLLECT YOUR DATA
1. Data provided by you
To use the Services, you may directly provide certain personally
identifiable information to us, such as:
�� Registered user name and password
�� Character Information (e.g. Account ID,
character name, profile picture. Please be reminded that such information may
be disclosed to other users in connection with the use of the Services and may
also be made available to your connections or the public on third party
services)
�� Personal content preferences
�� Profile information (e.g. profile photo)
�� Messages to the Services (e.g. chat logs, your
support tickets)
�� Billing and financial information (Please be reminded that the use of
any merchant service provider and/or third party
platforms for the payment of the Admission Fee is subject to the privacy policy
of the relevant merchant service providers and/or third party platforms)
�� Other data that you voluntarily provide (e.g.
data to identify a lost account)
2. Data collected automatically
When you access our Website or use the Services,
we may use cookies and/or other similar technologies. Cookies are small text
files stored by browser(s) on your desktop computer or mobile device. Most web
browsers automatically accept cookies, but you can usually modify browser
setting to decline cookies. If you choose to decline cookies, you may not be
able to access certain Services and may experience technical problems receiving
current information from the cookie-disabled services. The use of cookies
and/or other similar technologies is to identify your browsers and to collect
data from your device such as:
�� Data about your Account
�� Internet Protocol (IP) address, web request, domain name, URLs,
referring/exit pages, platform type and mobile device identifiers (e.g. your device ID, advertising ID, MAC address, IMEI)
�� Data about your device (e.g. device name,
operating system, browser type and language)
�� Data we collect with cookies and similar technologies
�� Monitoring of aggregate metrics (e.g. total
number of visitors, pages viewed, usage of the Services)
�� General location data
�� Data about your use of the Services (e.g.
number of clicks, landing pages, pages viewed and order of those pages, the
amount of time spent on particular pages, the date and time of your request,
your game play and activity, your game progress, your interactions with other
players inside the Services)
�� Other pieces of information in connection with your various activities
within or through the Services or otherwise that are sent by your browser,
device or computer system when you access the Services, which are automatically
tracked and recorded by our servers
3. Data collected from our partners
When you access the Services through any third party
services such as social networking sites (e.g. Facebook, Google) or from any
mobile devices, you allow us access to certain information stored on these
third party services or mobile devices such as:
�� Demographic data (e.g. determination of your IP
address)
�� Data to fight against fraud (e.g. refund abuse
in games or click fraud in advertising)
�� Data from platforms that the games run on (e.g. verification of payment)
�� Data associated with your device (e.g. device
type, technological information, telephone number, country, contacts)
�� Data to do advertising, marketing and analysis
II. THE REASON WHY WE COLLECT YOUR DATA
1. To provide the Services
To provider the Services, we process data
necessary to
�� Create Accounts
�� Allow you to play our games and use the Services
�� Operate the Services
�� Verify and confirm payments
�� Provide and deliver products and services that you request
�� Send service-related communications to you
2. To improve and optimize the Services
To provide better Services to you, we have a legitimate interest to
collect and process necessary data to
�� Update and develop the Services
�� Manage and update your Account
�� Develop and improve your experience
�� Manage the relationship with you
�� Provide social features to you
�� Customize your service experience
�� Respond to your comments and questions and provide support to you
�� Provide offers in the Services as well as in other websites and services
�� Send related information (e.g. updates,
security alerts, support messages) to you
�� Enable you to communicate with other users
3. To carry out activities related to advertisements and marketing
To send you personalized advertising and marketing materials, we may use
the information collected from you such as ad identifiers, age, country,
region, gender, language, games played by you, information related to the
interaction of you with the Services and with other users, and so forth.
We may also use various third party advertising
and marketing partners to assist us on our behalf and may share information
collected from you with such third parties for this purpose.
Hence, we have a legitimate interest to process necessary data to
�� Track the content you access in connection with the Services and your
online behavior
�� Deliver, target and improve our advertising and marketing materials
�� Pass the information collected from you to third party advertising and
marketing partners
By accepting this Privacy Policy and downloading or continuing to use the
Services, you consent to us and our advertising and marketing partners
collecting and using information about you to personalize advertising and marketing
materials and to improve your experience unless you opt out of receiving this
service.
We encourage you to review the privacy policies of our third
party advertising and marketing partners so that you can understand how
these third parties collect, use and share your information. We are not
responsible for the privacy policies of any third party whether accessed
through the Services or otherwise.
For information on how to opt-out from receiving personalized advertising
and marketing materials, see section 'The options you have about your personal
data�� below.
4. To secure the Services
Ensuring the security in the course of performing the Services is a top
priority for us. We take appropriate security and technical measures to protect
your information from unauthorized access, loss and misuse. To achieve this
purpose, we also request our suppliers who process personal information on our
behalf to take appropriate security measures.
In order to keep the Service and its social features safe and fair, to
fight fraud and to ensure acceptable use otherwise, we have a legitimate
interest to process necessary data to
�� Analyze and monitor use of the Services and its social features
�� Moderate and monitor chats
�� Prevent cheating, crime or fraud
�� Take action against fraudulent or misbehaving users
�� Pass your information to agencies or organizations in charge of crime
and fraud prevention and repression
Despite our efforts, we cannot guarantee the absolute security of your
personal data, nor can we ensure the security of any of the communication
facilities provided by us. We recommend that you exercise caution when
disclosing any information through the Services. In particular, please note
that any personally identifiable information or personally sensitive data that
you communicate or disclose to any user in connection with the Services may be
collected and used by others. As such, you should take care of the information
shared online. Please also be reminded that any questions answers, comments,
submissions that you post in the forum will be publicly available.
5. To analyze, research and test
In all of the above cases and purposes, we may use analytic tools, which
may include third party��s analytic tools, to carry out research, surveys and
analysis, to create reports for use, to track potential problems of the
Services or to test out new game features and content.
6. To obtain your consent
With your consent, we may process personal data for additional purposes.
III. TO WHOM WE DISCLOSE YOUR DATA
1. Our personnel, related or affiliated companies
We may provide your personally identifiable information and
non-personally-identifiable information to our personnel, our related or
affiliated companies for our legitimate business purposes. We may also provide your
personally identifiable information and non-personally-identifiable information
to other businesses or persons for the purpose of processing such information
or otherwise assist us in performing any services on our behalf including in
any advertising and marketing activities. We require that these parties agree
to process such information in compliance with our Privacy Policy contained
herein, and we will use reasonable efforts to limit their use of such
information and to use other appropriate confidentiality and security measures.
2. Other users
As social features are a core element of our games, other users may see
your profile data, in-game activities and read the messages you have posted.
Any user who receives any information including personally identifiable
information, from another user shall not disclose or use such information, save
where expressly permitted by that user or save where such information has
ceased to be of a confidential nature. In any event, we shall not be liable for
any unauthorized disclosure or use by another user or other person of any
content.
3. Partners working for us
To strengthen functions of our Services and your experience of use, some
of our Services maybe provided by partners in charge of advertising, payment,
analysis, marketing, social media partners, personalized services, and/or
personalized push notifications and recommendations. To the extent of law and
for the purposes of advertising, payment, statistics analysis, marketing, personalized services and/or personalized push
notifications and recommendations, we may share with these partners your data,
including but not limited to your device information such as its device brand,
device manufacturer, device platform and device ID number, your applications
list and internet information, that you have consented to our collection. In
addition, these partners may also access your data when you use their services
and operate under their own privacy policies. We encourage you to check their
privacy policies to learn more about their data processing practices.
4. Other companies and public authorities
We may release personally identifiable information and/or
non-personally-identifiable information to, exchange such information with
companies and organizations or provide such information to public authorities
if required to do so by law, or in the good faith belief that such action is
necessary to comply with all and any applicable laws, or where it is pursuant
to or we are required to respond to a governmental, regulatory, administrative
or court order or directive, a subpoena or a search warrant, or to combat fraud
and illegal activity.
We also reserve the right to disclose personally identifiable information
and/or non-personally-identifiable information that we believe, in good faith,
is appropriate or necessary to enforce the Agreement, take precautions against
liability, to investigate and defend against any third-party claims or
allegations, to assist government authorities and enforcement agencies, to protect
the security or integrity of the Services, and to protect the rights, property,
or personal safety of ourselves, our users or others.
IV. THE OPTIONS YOU HAVE ABOUT YOUR PERSONAL DATA
1. Opt out of advertising and/or marketing
materials
You may opt out of receiving advertising and/or marketing communications
by following the instructions in such communications or by using options
provided in the settings in the game or on your devices.
2. Access and correct the personal data we hold about you
You have the right to access and correct your personal data.
3. Other rights
You also have the right to have your personal data deleted, object how we
use or share your personal data, and restrict how we use or share your personal
data. You can always withdraw your consent.
If you have questions about data protection, or any requests for resolving
issues with your personal data, we encourage you to primarily contact us
through the game so we can reply to you more quickly. We will respond to all
requests within a reasonable time frame.
V. INTERNATIONAL DATA TRANSFERS
By accepting this Privacy Policy, Users understand and agree that your
data may be collected, stored, used in any country and/or transferred to any
country in the world. Because different countries may have different data
protection laws than Users�� own country, we will try to ensure that adequate
safeguards are in place to protect Users�� data.
VI. SPECIAL NOTE TO INTERNATIONAL USERS
The use of the Website and Services and this Agreement is governed by and
shall be construed and enforced under the laws of Singapore, without applying
any conflicts of law principles that would require application of the law of
any other jurisdiction. You agree to submit to the personal non-exclusive
jurisdiction in Singapore and any other court of competent jurisdiction chosen
by us.
In the event of any dispute arising out of or in connection with this
Agreement, including any question regarding its existence, validity or
termination, (a ��Dispute��), we strongly encourage that a resolution first be
sought through our Customer Support service.
You agree that in the event that a resolution is not obtained through our
Customer Support service, such Dispute shall be referred by you and may be
referred by us to and finally resolved by arbitration in Singapore in
accordance with the Arbitration Rules of the Singapore International
Arbitration Centre ("SIAC Rules") for the time being in force, which
rules are deemed to be incorporated by reference in this clause. The Tribunal
shall consist of three (3) arbitrators, with you appointing one (1) arbitrator
and us appointing one (1) arbitrator and the third arbitrator to be selected by
the two (2) arbitrators so appointed. The language of the arbitration shall be
English.
Notwithstanding any of the foregoing, you agree that we are entitled to
submit such Dispute for resolution through any other dispute resolution
mechanism including the courts of any jurisdiction and we shall further be
entitled to seek any injunctive or other equitable relief in the event of any
breach or anticipatory breach by you, without any obligations of providing any
bond or surety or proof of damages.
You irrevocably waive all rights to seek any injunctive or other equitable
relief or to enjoin or restrain the operation or exploitation of the Services
or any part thereof. You further irrevocably waive all rights to a class or
representative action or as a named or unnamed member in a class, consolidated,
representative or private attorney general action.
VII. OUR POLICIES CONCERNING CHILDREN
The Services are not intended to be accessed by persons under the age of
13, nor do we knowingly collect or solicit personal data therefrom. In the
event that we learn that we have inadvertently gathered personally identifiable
information from persons under the ages set out below, we will take commercially
reasonable measures to ensure that such information is removed from our
records.
VIII. DATA SECURITY
We use commercially reasonable physical, managerial, and technical
safeguards to preserve the integrity and security of your personal information.
We cannot, however, ensure or warrant the security of any information you
disclose on, through or within the Services and you do so entirely at your own
risk. Please note that we cannot guarantee that such information may not be
accessed, disclosed, altered, or destroyed by breach of any of our physical,
technical, or managerial safeguards.
If we learn of a security systems breach, we may attempt to notify you
electronically so that you can take appropriate protective steps. We may post a
notice on the Website if a security breach occurs.
If you create an Account with our Platform, you will be required to select
a password that can be changed at any time after you first log into the Account
by using your current password. You are solely responsible for maintaining the
confidentiality of your password and are fully responsible for all activities
that occur under your Account and password or your account with any other third party service. Users agree to (i)
notify us immediately if you are aware or reasonably suspect of any
unauthorized use of your Account or password or of any unauthorized access of
the Services through your Account, and (ii) ensure that you exit from your
Account at the end of each session.
IX. MERGER, ACQUISITION, SALE OR INSOLVENCY
1. In the event that we are acquired by or merged with another entity, we
reserve the right, in any of these circumstances, to transfer the information
or assign our rights to the information that we have collected from our Users
as part of such merger, acquisition, sale, or other change of control.
2. In the event of our insolvency, reorganization, receivership,
winding-up or assignment for the benefit of creditors, or the application of
laws or equitable principles affecting creditors' rights generally, we may not
be able to control how your personal information is treated, transferred, or
used.
X. CHANGES AND UPDATES TO THIS
PRIVACY POLICY
This Privacy Policy may be revised, amended or modified periodically.
Please re-visit this page to stay in touch with any changes. Your access of the
Services signifies your acceptance and agreement to this Privacy Policy (as may
be amended or revised from time to time).
XI. CONTACT US
If you have any questions or concerns about any of the matters in relation
to this Privacy Policy, including to exercise any of your rights, you can
contact us via email to idleadventuregame@gmail.com