UBA Mobile Banking 4+

App is misbehaving

I’m having issue checking my history it won’t let me,like I want to check august history it’s not letting see the whole of august it’s just displaying aug1st to aug 5th it said pull down to refresh did that several time but it’s still Same thing and my app is up to date I check AppStore no new update so what up this is reply giving me issues

Developer Response ,

Hi, we sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us with the error screenshot on: +234 20 1 2808822, +234 700 2255 822 or +234 800 2255 822, mail; cfc@ubagroup.com and UBAGroup on Facebook. Thank you.

Incompetent performance

Hello my name is Dr. Ayodabo Esuola and I have been banking with you since 2001. I live in USA and I’m not allowed roaming for unknown reasons. So I couldn’t use your online application because the account was opened with my Nigerian phone number. I usually use Ojodu branch since I live in Magodo PH1. Two week ago, I needed a fixed deposit account, and to change my account phone number to the USA number. . Eventually someone introduced me to Zenith Bank manager who can to my house in person to get me and my wife registered I left the UBA branch in anger after waiting for more than 3 hours. I’m of the opinion that you don’t want to hire professionals because of the high pay. But it’s a sorry sight to see the level people you hired.
It’s a shame
Regards,
Ayodabo Esuola

THE UPDATE IS TRASH

Whoever designed this new UBA mobile banking app did a terrible job, the previous version was easy to use and well programmed. I have been struggling with UBA secure pass to be able to generate a token which hasn’t been successful till now, it’s a poor job more like a setback and as much as I can’t get any transaction done for almost a week now due to not being around to go the nearest UBA branch it’s very bad most especially for people in diaspora. As much as I hate to compare services however I can say the Access More bank app is a better upgrade to what UBA currently has plus they have an option for new devices you can easily get an OTP in the registered phone number or email, UBA needs to fix up I believe you can do better thank you.

Developer Response ,

Hi, please send us a screenshot of the errors you are facing along with your account number at +234 1 2808822, +234 700 2255 822 or +234 800 2255 822, mail; cfc@ubagroup.com and UBAGroup on Facebook so we can look into this for you. We apologize for any inconvenience. Thank you.