Client experience tips

It's not enough to book clients, you need to keep them! How do you do that? You create a better client experience. Read our post to learn how!

You’re working your tail off in your creative service-based business. Your life is all about clients: finding them (where ARE they??) , landing them (and competing on price makes your feel like you’re charging so much less than you need to if you want this biz to be sustainable) , making the ones

How to provide a GREAT client experience - and keeping it memorable.

Take a look inside my proven client onboarding process and the key components for onboarding a client as a service provider regardless of your industry that keeps you protected, keeps your client delighted, and keeps the back-and-forth email exchange to a minimum. Uh, yes, please!

As a service-based entrepreneur, a lot of your time goes to your clients. Whether that be finding new clients, securing them, or doing work for them, you probably put at least 50% of your business energy into your clients.I'm guessing you know just how important client experience is - and I'm not just talking about finding and securing new clients. You can't fall off once you get the client, but instead, you have to show them an amazing experience the entire time.Why? 1. Because they are…

Find out how to create processes that facilitate effective client communication, the key to creating a positive working relationship.

How you can create a VIP client experience for your clients and why it’s so important. Entrepreneurship tips, running an online business, female entrepreneurs, solopreneurs, tips for business owners

It’s time to continue our 4-part series on Creating a Client Experience! Check out Part 1 on Pricing and Part 2 on Onboarding to get yourself up to speed, or dive on in! We’re covering all things “fulfillment” – or client deliverables. [Keep in mind, this series is best for online, service-based businesses.] Here’s the […]

Find out how to create a stand-out client onboarding process in order to provide an elevated client experience and generate referrals!

When done right, your client experience should be designed to be strategic and help you sell your services. The process I talk about day in and day out is a strategic client experience process for interior designers and wedding planners who want their clients to enjoy a luxury experience.