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Teleperformance is №1 global leader in Customer Experience Strategy and Management. We enhance omnichannel customer engagement through a customer-focused strategy and transformational initiatives.
5 Ways to Improve Customer Service Listening Skills
Effective Listening is also about making the client feel heard. Here are five things you can do to improve your customer service listening skills in either face-to-face interactions or over the phone.
Client Welcome Kit - Modern Minimalist
Purchase our client welcome package and you'll impress your new clients right out of the gate. By adding a Client Welcome Packet as part of your onboarding workflow, you can clearly communicate policies and workflow and set expectations with an impressive presentation. Additionally, new clients tend to have questions, so including all relevant information and FAQs in your packet will prepare them for the experience while setting their minds at ease. It’s a win-win for you and your clients. Our n