Product Design:The Heart urn pendant can hold a small amount of pets or humans cremains, crushed flowers, hair or any memorizes you want to keep close to your heart. Although you are parted forever, you are always in my heart.Material: S925 sterling silve, cubic zirconChain Length: 18inches+2inches extensionTeardrop Pendant Size: 0.58* 0.9inchColor: SilverEasy to Use:Comes with a mini funnel tool kit , open the secure screw on the back of the pendant to place a memorizes keep your beloved always be with you. We also suggest to use glue to fix the screw after loaded the ashes.Package includes:1* Necklace1* Mini Funnel Tool1* Delicate jewelry box1* Silver polishing clothCare Tips for Your Jewelry:Store your jewelry separately to avoid the scratchKeep away from chemicals, sweat, bath, crash to avoid any damageRub your Jewelry with polishing cloth to bring back the shineOnly one pinch to two pinches the ashes, because we sell jewelry necklaces, we can't design too big to hold more ashes. Thank you for your understanding.After-sale Service:If you have problems with our products or service, please feel free to contact us. We are so glad to help you to resolve it.