Sangoma

Gartner® recently recognized Sangoma in the 2024 Gartner® Magic Quadrant™ for Unified Communications as a Service, for our Completeness of Vision and Ability to Execute. We feel this acknowledgment reflects Sangoma's commitment to providing top-notch services that meet the evolving needs of businesses worldwide. Grab the full report here: https://hubs.ly/Q02VyzJf0

What an amazing and unforgettable experience meeting with our partners in South Korea! 🇰🇷 We're so excited for what’s next and looking forward to more business together. Until next time, South Korea! ✌️ Shaan S. Simon Horton binod uprety

We're only 2 months away from #AstriCon2025 and 🐦 Early Bird Pricing 🐦 is ending soon! With your registration, you'll also have access to all ITEXPO keynotes, parties, networking events, and unlimited access to the expo hall. Register & save today at: https://lnkd.in/gFRM6Cme

It’s not all about the customer! In contact centers, we often focus on customer experience — but the real secret is in the employees. As Simon Horton, SVP of International Sales at Sangoma, points out, when employees are engaged and supported, they create experiences that turn customers into loyal advocates. Happy, fulfilled teams deliver better service — it’s that simple. So, what makes an informal contact center different? Read more: https://hubs.ly/Q02-Zg6-0

Switchvox Partners and Resellers - don't forget to grab a copy of our new guide for Sangoma UC On-Prem (Switchvox)! Inside, you'll find: ▪️ Key Features 
▪️ Ideal Industries
 ▪️ How You Win
 ▪️ Success Stories
 ▪️ Overcoming Objections Become an unstoppable Switchvox force. Get your copy here: https://hubs.ly/Q02YXXJM0

Sangoma has a cart full of UC solutions 🛒 Sangoma’s UC solutions for retail are customizable and scalable, catering to both single-location stores and large retail chains. 🔹 Supports peak times without high costs and grows with your business needs. 🔹 Enjoy ongoing maintenance and real-time support from our team. With Sangoma, you get more than a communications platform—you get a partner in retail excellence. Your retail success story starts here: https://hubs.ly/Q02XX0R00 #retail #UC #retailtech

We’re proud to share that Susan Leveritt, our Channel Chief & VP of US Sales, has been named one of the Top 20 Leaders in the UC/Contact Center Space by Channel Futures! 🎉 With over 30 years in the industry, Susan has been a trailblazer in driving business growth and mentoring women in tech. She’s passionate about servant-based leadership and empowering others to reach their full potential. Congrats again, Susan—we’re so lucky to have you on the Sangoma team! 👏 #UCaaS #WomenInTech

What if your incoming calls could leave customers delighted instead of frustrated? The future of customer service isn’t about more. It’s about better. Simon Horton, VP of International Sales at Sangoma, shares 9 game-changing informal contact center features that will transform the way customers experience your service: 1. Call Queues – Stop the endless ringing and keep callers engaged! 2. Queue Call-Back – No more losing your place in the line. 3. Music-on-Hold – Make hold time a little less painful. 4. Interactive Voice Response (IVR) – Let customers feel in control. 5. Call Recording – Quality assurance at its best. 6. PCI Compliance – Customer trust is everything. Protect it. 7. Multiple Lines / Bursting – Don’t let peak times overwhelm you. 8. Better Value for Your Money – High-end features without the high-end price tag 9. Ease of Purchase – Simple choices, no jargon. In today’s fast-paced world, informal call centers offer flexibility, personalized service, and advanced features without the high price tag. Ready to stand out? Let’s talk: europe@sangoma.com Read the full article here: https://hubs.ly/Q02YYLp40

What if you could have 5 powerful ways to collaborate, all in one place? It’s not magic, it’s Sangoma TeamHub. Sangoma TeamHub is now available to new users of Sangoma’s UCaaS platform, CommUnity. It focuses on user satisfaction with robust, secure communications and easy customization. Accessible from any internet-connected device, it keeps you informed with timely notifications—whether you're in the office, working remotely, or on the go. No distractions. No clutter. Just the tools you need to do your best work, together. Learn more: https://lnkd.in/gQezpyWg

What an incredible couple of days at Intelisys Channel Connect in Nashville! It was so great connecting with so many of you. If we didn’t get the chance to meet, please reach out. Until next time, Nashville! 🤠 Monica Walton Michael T. H. LeBlanc John Martell Susan Leveritt Gary Bailey Maria Scheifler Paul G. Mahn