Apigee Monetization Report Sum of Fees Incorrect

[KhangVu]

Hi @dchiesa1 I need help on Monetization Report. Recently I noticed something wrong with my Monetization Report. The Sum of Fees Metrics not showing correctly and inconsistence. Here what I have config for Monetization:

- I created an API product and create a Rate plan for it, an publish on 18/11/2024 

- The rate plan billing are in Vietnam Dong, with Initialization fee of 5 million VND, Fixed recurring fees for every 1 billing period are 3 million VND and Consumption based fees are Banded.

- I create serveral user through the Drupal Portal & Subscribe to the API product/Rate plan (on the same day as Rateplan publish) . Billing type for those user are undefine (default) or post paid

For the first month, which is in November the sum of fees metrics are showing correctly including recurring fees + Initialization fee. 

But when going through December (second billing period) the report showing inconsistence figure on sum of fees metrics. For some user showing 3 Million VND recurring fee correctly but for some user it show 2,499,999.999 VND or 900,000 VND, or 1,299,999.999 VND, etc. 

Note: I ran the report from 11:59 PM 31/11/2024 UTC to 00:01 AM 6/12/2024 UTC

What config I need the change for it to show correctly or is there a way to trace how Apigee calculate this fee metrics?

[AlexET]

Hi @KhangVu, I noticed your question hasn’t received an answer yet, but we’re keeping an eye on it.

In the meantime, we’d love to invite you to our Apigee Tech Talk & Office Hours series (Dec 12, 2024 at 4:00 PM CET), where you can connect with experts and ask your questions directly. You can register here. We’ve also shared new articles—feel free to check them out.

[AlexET]

Hi @KhangVu,

This question seems to involve some deeper investigation into the configurations and calculations within your Apigee setup. To ensure you get the most accurate and efficient support, we recommend reaching out directly to the Apigee Support team.

Apologies for any inconvenience, and thanks for engaging in the forum, please reach out if you have any other questions.