07-30-2024 12:01 - last edited on 08-02-2024 07:51 by LizzyFitbit
07-30-2024 12:01 - last edited on 08-02-2024 07:51 by LizzyFitbit
Wife and I have both have the Ace/App and message our child but we don't see each others messages only our child's responses. Isn't the app supposed to sync and make all messages to and from visible ?
Thanks,
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
07-31-2024 13:39
07-31-2024 13:39
Yes, if both your app and her app are sharing the same Google account, replies will go to both. The conversations aren't synced though. Only the device that sends the message will have the sent message.
07-31-2024 08:25
07-31-2024 08:25
You shouldn't see messages from other people, only yourself. It's just like texting.
07-31-2024 08:29
07-31-2024 08:29
That's just it- It should be like group text/messages- So you can actually see what the other parent sent to the child thru the App- Hope this can be updated/fixed.
07-31-2024 08:34
07-31-2024 08:34
I think the solution would be to add a group text option. I don't think being able to see everything the kid texts to everybody is good. The kid needs to have some privacy.
07-31-2024 08:37
07-31-2024 08:37
The point being- I see responses from my daughter and have no idea what the original context might be if my wife texted her and not me and I don't have visibility to this- This has zero to do with privacy.
07-31-2024 08:44
07-31-2024 08:44
Oh, so if your daughter is responding to your wife, you see your daughters response? That shouldn't be happening. You should only see your thread between you and your kid. Check the watch. Maybe your daughter is responding to you by accident.
07-31-2024 08:59
07-31-2024 08:59
Yeah I mean if they are having a conversation great but I don't want to see random replies that aren't related to what I sent thru- We are the only contacts on the shared parent account- Was thinking of trying to add my wife as a secondary contact and see if that changes things.
07-31-2024 10:40
07-31-2024 10:40
If you are both sharing an app login, that's the issue right there. 99% sure the conversation is not synced across all instances of the account.
07-31-2024 10:49
07-31-2024 10:49
Not using a shared log-on - Set up as instructed during- Each has own phone and the normal App- Not sure why this is so hard.
07-31-2024 13:13
07-31-2024 13:13
So, just to be clear. Your wife sends a message to your kid. Your kid replies but it goes to both your phone and your wife's phone? If that's not correct, can you give me an example of what you are seeing?
07-31-2024 13:21
07-31-2024 13:21
Yes, that's correct. -)
07-31-2024 13:33 - edited 07-31-2024 13:34
07-31-2024 13:33 - edited 07-31-2024 13:34
I don't know how that's possible. You probably done all of this already but...
Otherwise, I'd say that is a gigantic bug if the watch is sending responses to all of the contacts instead of just the one specified. I have multiple contacts on my kid's watch and it only goes to who it's supposed to go to.
07-31-2024 13:36
07-31-2024 13:36
Good info - Thx will work thru this. I bet its because she's probably signed into our shared account since she never uses her original Gmail acct and refuses to do so - lol
07-31-2024 13:39
07-31-2024 13:39
Yes, if both your app and her app are sharing the same Google account, replies will go to both. The conversations aren't synced though. Only the device that sends the message will have the sent message.
08-10-2024 08:04
08-10-2024 08:04
So the problem is now that although my wife is a parent with permissions on our Google/Family account- When selecting add parent to the App so my wife can have independent texting with our daughter it just sends us to the family account link and doesn't actually do anything and or says she's already a parent-
Not sure what else to do/try ?
08-12-2024 11:24
08-12-2024 11:24
So if you were to go to your "People and Sharing" section on your Google Account page, she is listed as a parent right? I don't think I had to invite my wife. I believe she was already showing in the contacts in the Ace App. Usually adding a contact just gives you a screen where you send that person an email. I'm assuming that it's different when it's a parent because that is part of the Google Family account. It's silly but try rebooting the watch.