Product Feedback

The website was perfect for people who need a larger display. ... View more

When I had my Charge 5 and the first few weeks of having my Charge 6 the app would give me a sleep summary page with, Sleep Stages, Time in each stage, Oxygen levels and Bedtime and wakeup all on a handy page. Since a recent update I now seem to get a much more basic three tiles and I have to open each one and look through for all the information. ... View more

It would be nice to have a Fitbit dashboard app for PC. I'm a senior and it is hard to read the dashboard on my phone. Moderator edit: Clarified subject and updated label ... View more

The old weight graph showed all of your weight data along with the weight trend line. I have owned Fitbit products for years, and the only reason I haven't switched is because I like having the long term data. The new graph only displays the average of each year, which is essentially useless. ... View more

The app update has removed the trend line on weight tracking. Please bring this back! It was so helpful to see at-a-glance progress, the new design looks cluttered and it's hard to see the trend towards the weight goal   Moderator Edit: Clarified subject ... View more

As an older user, my eyesight and hand eye coordination are poor. So, I prefer the website dashboard on my PC. That dashboard keeps directing us to the mobile app. Please assure you will continue maintaining both as I cannot rely solely on the mobile app. Please consider all of your customers when providing tools. Many thanks! ... View more

Please allow all possible cards to be added to Google Wallet on the Ace LTE, not just GoHenry and Greenlight. "All possible" means the same set of cards that work with Google Wallet on say a Pixel Watch or phone. There are many other child-oriented cards and cases where parents may want to add non child-oriented cards. Remove this restriction ... View more

Up until yesterday, I was able to scroll back day by day all the way to the beginning. Today my screen gets cut off and I cannot see weight details for any given day for the past 7 years ... It is also much less viewable. There used to be color fields that separated the days and weights... now it is all that indiscernible mid-gray. ... View more

Given that the community has been asking for this for 10 years, and now you will no longer have access to "create a meal" via the web version of the dashboard, it's making it harder for me to a fan and supporter of Fitbit, and I've been a fan for more than a decade. Please have the app have at least the same features as the web version (e.g., create a meal), but since it doesn't already exist, add the feature for # of servings to make our lives easier please! Moderator Edit: Clarified subject and updated label ... View more

I use Fitbit to track my resting heart rate alongside stress and illness for insight into how my body is coping. I can no longer see the previous spikes and troughs of my resting heart rate so have lost all points of comparison. I am going to see if this is resolved in the next update before looking for a new tracker that has usable data Moderator Edit: Clarified subject and updated label ... View more

With the updated sleep UI, I'm missing the amount in each segment. I can hover and see I was in REM from 3:43a - 4:09a, but I have to manually calculate that it was 26 minutes of REM sleep during that time. Previous UI would show that 26 mins. It would be great if the segment time was next to the actual time of night.   Moderator Edit: Clarified subject ... View more

Restore the ability to install 3rd party apps on the Versa 4 as was possible in previous versions of the watch.   Moderator Edit: Clarified subject and label. ... View more

Please can we have the actual, numerical estimate of calories remaining back on the app please? I have been following a sedentary calorie deficit plan since mid August and have lost over half a stone. I was very dependent on this metric to plan my food. Now I'm too scared to have a yoghurt in-case it tips my little pointer into the pink zone! Moderator Edit: Clarified subject ... View more

The latest app upgrade removed the ability to edit activity information (again). This impacts app generated activities & manually added activities. Since dashboard access has also been removed, there is no way to change/update an activity start/end date/time, duration, distance, energy burn, name (standard or custom), & active/impact minutes/zones. ... View more

Fitbit sometimes does not capture all the the sleep info for the night. On the dashboard one could manually add the time and it would self correct. No longer possible. As others have commented, I missed the dashboard the the ability to view on a larger screen. Moderator Edit: Clarified subject ... View more

I updated to 4.30 Apple app and now my custom heart rate zone is missing from my time in heart rate zone graph. Please bring it back! Moderator Edit: Clarified subject ... View more

A useful feature was removed. The graph that plotted fat mass with lean mass was very useful to me. I just lost about 40 pounds and it let me see that my lean mass was staying almost the same while I was losing fat. Now there are graphs for fat % and lean % which are essentially mirror images of each other and the lean % is not very useful. Moderator Edit: Clarified subject ... View more

Along with many, I am very annoyed (to the point that I will not replace my Fitbit when it breaks but will go elsewhere) by the removal of the browser view. The IOS app only shows a run duration to the nearest minute, whereas the browser view showed to the second. Have you no idea what the basic requirements of a fitness tracker are?   Moderator Edit: Clarified subject ... View more

This dashboard update is awful. Removing the current heart rate zone eliminated a feature I used constantly. Of all the bad things about this update, this is the worst. Others include the wasted screen space, unnecessary section and block headers. There is a new lack of flexibility & I’m forced to show stuff I don’t want to get at info I do want. Moderator Edit: Clarified subject and updated label ... View more

Dropping the online dashboard and forcing us only to the app will lose us useful features. In particular for me, the app does not allow custome meal creation, and it does not allow future calorie budgeting. I can post my planned food for the next day, but I can't actually see it on the app until the next day. Bring those features to the app.   Moderator Edit: Clarified subject ... View more

With the latest update to the fitbit app and the new interface, it seems the heart rate graph and ability to recategorize the type of exercise is gone. this was one of the main reasons I have and enjoy fitbit over the other trackers. Please bring these features back in an update to the phone app.   Moderator Edit: Clarified subject and updated label ... View more

Ok, so nothing is fixed, and now you can't log feedback on Fitbit one. It's been made read only. JUST FIX THE APPPPPP PLEEEEEEEASSSSSSE Moderator edit: Clarified subject and updated label ... View more

I used to be able to rename my workouts, but the new update no longer allows this on the android app or on the website dashboard. Please fix this. Moderator edit: Clarified subject ... View more

I always look at my lifetime steps. At one time I thought of switching to another device. But I would have to start over with lifetime steps where I went. Moderator Edit: Clarified subject and updated label ... View more

Now that the Dashboard is eliminated, there is no way to add or edit favorite foods, which are listed as My Foods on the Android app. Eliminating the Dashboard is a loss in useability. Moderator edit: Clarified subject and updated label ... View more

Disappointed that there is no dark mode option given the awful app update to a block of white - very hard to distinguish sections so if you are vision impaired or have dry eyes it’s just not comfortable to engage with anymore. It’s so infuriating given that I preferred my Fitbit app layout and data to my Garmin one which I use the running. Moderator Edit: Clarified subject ... View more