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Versa 4 Stops Tracking Workout

I've had my Versa 4 for a month. It worked great for a couple of weeks, but it has started to stop tracking my work outs in the middle of a session. It will randomly think I've climbed 10 sets of stairs when I haven't. 

I've tried restarting. Re syncing. Cleaning the device. Charging. Resetting the connection. I don't know what else to do. I'm very upset with this. 

Does anyone know how to fix the Versa 4 or have a recommendation for a different fitness tracker?

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