About Mags2017

Mags2017 · ‎12-08-2024

It's been over a week & this banner will not go away. I've tried everything.

Mags2017 · ‎12-04-2024

This did not help. I've done this & more & it's still there, five days now.

Mags2017 · ‎12-04-2024

Share the fix, please?

Mags2017 · ‎11-25-2024

This has been happening ever since the "new and improved" update a few months. Google has taken a really great app and made it unreliable and horrible. They refuse to address or fix this.

Mags2017 · ‎09-22-2024

Google's Customer Service is an oxymoron.

Mags2017 · ‎09-22-2024

16 days later and no real change. Fitbit seems to now have a problem with Wednesdays. Dropping my exercise day, still. What the heck, Google? You took a great app and have steadily made it worse in the last almost year. No, I will not use a Google device - I am very happy with my Fitbit Charge 3 &, now, although not as much, Charge 4. I do not need a pallet size watch nor do I need to know what the space-time continuum of the universe in technicolor.

Mags2017 · ‎09-07-2024

I'm having the exact same issues. Yesterday, I noticed Wednesday day was gone. This morning, Thursday was gone and this afternoon, Friday is also gone. Also, my step counter not only adds steps to my actual count but it stops counting all together. I have done everything you have, multiple times with the same issues. I think I saw that Google did another one of their fabulous updates on 9/4/24. I am so over this and am looking at other options. I've been with Fitbit for over 7 years with no issues until Google took it over. They broke what never needed fixing. Bravo, Google (sarcasm).

Mags2017 · ‎08-13-2024

I'm still hating the "new". Put back the "old". Clearly we're still not happy with this change we never asked for. Like the old saying goes, "If it ain't broke, don't fix it."

Mags2017 · ‎04-16-2024

Dear Google - We get it. In your quest to make the world all things Google, you bought a good product and your desire to convert the masses made it more difficult last fall. No, I do not want a serving platter for a fitness watch. I like my Charge 3 and Charge 4. Last year, you made changes that NONE of liked and you made it more difficult to see what we want to see like we could on the old app. NOW you've messed with the Sleep Tracker. Which looks like a lame seismograph or Fisher Price heart monitor that is almost unreadable. The problem is, you never asked us if we wanted or needed these changes or included some of us regular folk in your testing. You are like the IT guy who was treated awfully in high school and are now exacting your revenge by "upgrading" our app - a couple of million total strangers. And tanking a good product in the process to get us to buy Google products. Oh, and Fitbit - you sellouts did this.

Mags2017 · ‎10-04-2023

This new dashboard is horrible. Give our widget arranging back, at least! And the top is wasted space with room for only 4 main goals.

Mags2017 · ‎10-01-2023

I call BS. If they could force this debacle on us, they certainly can give us back the old dashboard. It's pretty clear that, based on my own experience with Fitbit, Customer Service is an oxymoron.

Mags2017 · ‎09-29-2023

Right? I had just been awaken by my alarm and the first thing I do is check my sleep stats. Had I been more awake I would NEVER have done this. This article helps with the Today screen but you only get four instead of the old five options. A lot more than Fitbit/Google has offered: https://www.myhealthyapple.com/how-to-use-googles-redesigned-fitbit-app/#How_to_customize_the_Today_tab8217s_stats_and_order

Mags2017 · ‎09-29-2023

I have yet to see more than one positive take on this new dashboard (likely a Google employee).

Mags2017 · ‎09-29-2023

I cannot stand the new dashboard. I have to scroll, scroll, scroll to see my goals and info. Put it back - this change is NOT a good one.

Mags2017 · ‎11-29-2022

Try going in to a very dark room. You should be able to see the screen (it's kind of hard). Swipe through to settings then select screen brightness and tap "Auto." I did this, today (accidentally turned off the brightness) and another member of the community suggested this and it worked. However, what ever you do, do not call customer support and have them update the firmware or do a remote hard re-start. This happened when I tried to get the white lines off my watch screen and they broke my old Charge 3. All they offered was a small discount on a new fitbit. I found a new Charge 3 on ebay for $85.00 and it's worked great. Good luck!

Mags2017 · ‎11-29-2022

Thank you! I did this about an hour ago and was searching for the answer - the dark room was the answer!

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Re: "Sleep insights and tips" banner

Re: Sleep insights and tips

Re: "Sleep insights and tips" banner

Re: Exercise Data Disappearing from App

Re: App deleted my recent exercise days when I att...

Re: App deleted my recent exercise days when I att...

Re: App deleted my recent exercise days when I att...

Re: Able to return to previous Fitbit app version

Just Stop It - The Sleep Graph is Horrible.

Re: The redesigned Fitbit app is rolling out!

Re: Return to previous App displays

Re: Return to previous App displays

Re: Return to previous App displays

New Dashboard is AWFUL

Re: My Charge 3 no longer lights up

Re: How do I adjust the Charge 3 brightness?