About serafin1209

Unfortunately, the solution works for a while, during the day the watch restarted and the problem came back, the update needs to be repaired quickly... ... View more

To better assist you, please confirm that you've tried the factory reset as follows: Press and hold the button for about 8 seconds until the screen turns off and vibrates. When you feel the vibration, release the button, then immediately press and hold the button again. Wait for the Fitbit logo to appear, then as soon as the logo disappears, release the button, then press and hold the button again. When you feel the vibration, release the button, then wait for the watch to complete the factory reset. It helped me, try it yourself ... View more

Thank you, factory reset and re-downloading the update fixed the watch! Great answer... ... View more

I don't need a refund, please update the software via cable... Because now there is only the company logo and a black screen, I have no way to write down the synchronization code! The watch is dead! Due to the company's negligence, how can something like this be released for official distribution? You don't have testers? ... View more

I have the same problem... I haven't managed to get it to work yet, it has become worthless! ... View more