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{{Short description|Canadian telecommunications company}}
{{Use Canadian English|date=November 2021}}
{{Use mdy dates|date=November 2021}}
{{Infobox company
| name = Rogers Communications Inc.
| logo = Rogers Communications (2015).svg
| logo_caption = Rogers logo, used since 2015
| image = Rogers AT&T Centre.JPG
| image_caption = The [[Rogers Building (Toronto)|Rogers Building]] in [[Toronto]], 2007
| type = [[Public company|Public]]
| traded_as = {{TSX|RCI.A|RCI.B}}<br />{{NYSE|RCI}}<br />[[S&P/TSX 60|S&P/TSX 60 component]]
| founder = [[Edward S. Rogers Jr.|Ted Rogers]]
| key_people = {{plainlist|
* [[Edward S. Rogers III|Edward Rogers]] ([[Chair (officer)|chair]])
* Tony Staffieri ([[President (corporate title)|president]] & [[Chief executive officer|CEO]])
}}
| industry = [[Telecommunications]]<br />[[Mass media]]
| products = [[Landline]] and [[mobile phone|mobile]] telephony, [[Internet]] services, [[digital television]], [[broadcasting]], [[cable TV]], [[publishing]]
| revenue = {{gain}} {{CAD}}19.308 billion (2023)<ref name="2023 Annual Report">{{cite web|url=https://investors.rogers.com/wp-content/uploads/2024/03/Rogers-2023-Annual-Report.pdf|title=2023 Annual Report|access-date=November 26, 2024}}</ref>
| operating_income = {{gain}} {{CAD}}3.775 billion (2023)<ref name="2023 Annual Report" />
| net_income = {{gain}} {{CAD}}849 millions (2023)<ref name="2023 Annual Report" />
| assets = {{gain}} {{CAD}}69.282 billion (2023)<ref name="2023 Annual Report" />
| equity = {{gain}} {{CAD}}10.440 billion (2023)<ref name="2023 Annual Report" />
| num_employees = {{increase}}26,000 (2023)<ref name="2023 Annual Report" />
| owner = Rogers family, through Rogers Control Trust ([[trust company|administered by]] [[Scotiabank]]) (controlling shareholder)
| subsid = {{ubl|[[Fido Solutions]]|[[Chatr]]|[[Glentel Inc.]]  (50%)|[[#Rogers Bank|Rogers Bank]]|[[Rogers Cable]]|[[Rogers Sports & Media]]|[[Rogers Telecom]]|[[Rogers Wireless]]}} [[Shaw Communications]] (Cable & Wireless; Acquired and amalgamated; operations rebranded beginning July 2023)
| homepage = {{Official URL}}
| footnotes = <ref>[https://about.rogers.com/About/Our_History.aspx About Rogers: Our History] {{webarchive|url=https://web.archive.org/web/20131004095504/http://about.rogers.com/About/Our_History.aspx |date=October 4, 2013 }}, rogers.com.</ref><ref name=Directors /><ref>{{Cite news|last1=Ljunggren|first1=David|last2=Gamage|first2=Michelle|last3=Shakil|first3=Ismail|date=November 6, 2021|title=Rogers Communications reinstates ousted chair after court backs his bid to shakeup board|language=en|work=Reuters|url=https://www.reuters.com/business/media-telecom/canadian-court-backs-edward-rogers-petition-validate-new-rogers-communications-2021-11-05/|access-date=November 15, 2021}}</ref><ref name=AnnualR2022>{{cite web|title=Rogers Communications Inc. 2022 Annual Report|url=https://investors.rogers.com/2022-annual-report/|website=Rogers|access-date=April 29, 2023|date=31 December 2022}}</ref><ref name="rogers.com">{{Cite web|url=https://investors.rogers.com/2022-annual-report/|title=Rogers Investor Relations|website=Rogers Investor Relations|access-date=April 29, 2023}}</ref>
| founded = {{Start date and age|1960}}
| hq_location = [[Rogers Building (Toronto)|Rogers Building]]<br />333 [[Bloor Street]] East
| hq_location_city = [[Toronto]], [[Ontario]]
| hq_location_country = Canada
}}

'''Rogers Communications Inc.''' is a Canadian [[Telecommunications in Canada|communications]] and [[Media of Canada|media]] company operating primarily in the fields of [[mobile phone operator|wireless communications]], [[cable television]], [[telephony]] and [[Internet access|Internet]], with significant additional [[telecommunications]] and [[mass media]] assets. Rogers has its headquarters in [[Toronto]], [[Ontario]].<ref>"[http://www.rogers.com/web/Rogers.portal?_nfpb=true&_pageLabel=contactus_page&customer_type=Residential Contact Us Mail or Fax]". Rogers Communications. Retrieved on November 22, 2013.</ref>

The company traces its origins to 1914, when [[Edward S. Rogers Sr.]] founded [[Rogers Vacuum Tube Company]] to sell battery-less radios, although this present enterprise dates to 1960, when [[Edward S. Rogers Jr.|Ted Rogers]] and a partner acquired the [[CHFI-FM]] radio station;<ref name=History>{{cite web |url=http://your.rogers.com/aboutrogers/historyofrogers/overview.asp |title=History of Rogers |work=Rogers Communications |access-date=2012-05-31|url-status=dead|archive-url=https://web.archive.org/web/20080202060352/http://your.rogers.com/aboutrogers/historyofrogers/overview.asp|archive-date=2008-02-02}}</ref> they then became part-owners of a group that established the [[CFTO-DT|CFTO]] television station.<ref>[https://www.broadcasting-history.ca/listing_and_histories/rogers-media Rogers Media], ''The Canadian Communications Foundation''.</ref>

The chief competitor to Rogers is [[Bell Canada]], which has a similarly extensive portfolio of radio and television media assets, as well as wireless, television distribution, and telephone services, particularly in Eastern and Central Canada. The two companies are often seen as having a [[duopoly]] on communications services in their regions, and both companies own a stake of [[Maple Leaf Sports & Entertainment]]. Rogers also competes nationally with [[Telus]] for wireless services.

Rogers Communications' acquisition of [[Shaw Communications]] in [[Western Canada]] was approved in 2023.

== History ==
{{multiple image
| total_width       = 220
| direction         = vertical
| header            = Historic corporate logos
| header_align      = center
| image1            = Rogers logo 1969-1986.svg
| caption1          = 1969–1986
| alt1              =
| image2            = Rogers logo 1986-2000.svg
| caption2          = 1986–2000
| alt2              =
| image3            = Rogers logo 2000-2015.svg
| caption3          = 2000–2015
| caption_align     = center
| alt3              =
| footer            = Logos used by Rogers Communications from 1969 to 2015
}}
In 1925, [[Edward S. Rogers Sr.|Ted Rogers Sr]] invented the world's first [[alternating current]] (AC) heater filament cathode for a [[radio tube]], which then enabled [[radio]]s to be powered by ordinary transformer-coupled household electric current.<ref name=History/> This was a breakthrough in the technology and became a key factor in popularizing radio reception. He also established the [[CFRB]] radio station in Toronto (later acquired by outside interests). In 1931, he was awarded an experimental television licence in Canada. On May 6, 1939, he was working on radar when he died suddenly due to complications of a hemorrhage, at the age of 38. He left a widow, Velma, and a five-year-old son, Edward (known as Ted). While his business interests were subsequently sold, his son later became determined to carry on his father's legacy.<ref name=History/>

In 1960, [[Edward S. Rogers Jr.|Ted Rogers Jr]] and broadcaster Joel Aldred<ref>{{Cite web|url=https://www.legacy.com/ca/obituaries/thestar/name/joel-aldred-obituary?pid=154189621|title=Joel Walkden Aldred Obituary (2011) Toronto Star|website=Legacy.com}}</ref> raised money to found Aldred-Rogers Broadcasting in order to purchase [[CHFI-FM|CHFI]], an FM radio station in Toronto.<ref>{{Cite web|url=https://broadcasting-history.com/listing_and_histories/radio/chfi-fm|title=CHFI-FM &#124; History of Canadian Broadcasting|website=broadcasting-history.com}}</ref> Aldred-Rogers Broadcasting also became a part-owner of [[Baton Aldred Rogers Broadcasting]] (BARB), which established [[CFTO-DT|CFTO-TV]], Toronto's first private television station.<ref name="Nolan2001">{{cite book|author=Michael Nolan|title=CTV, the Network that Means Business|url=https://archive.org/details/ctvnetworkthatme00nola|url-access=registration|year=2001|publisher=University of Alberta|isbn=978-0-88864-384-1|page=[https://archive.org/details/ctvnetworkthatme00nola/page/n51 20]}}</ref><ref name="Hasselt2010">{{cite book|author=Caroline Van Hasselt|title=High Wire Act: Ted Rogers and the Empire that Debt Built|url=https://books.google.com/books?id=Wt8ulI7RV9oC&pg=PT56|date=17 March 2010|publisher=John Wiley & Sons|isbn=978-0-470-73974-7|page=56}}</ref> In 1962, Rogers established [[CHFI (AM)]], an AM radio station that later became CFTR. In 1967, Rogers established Rogers Cable TV in partnership with BARB. In 1971, new [[CRTC]] regulations forced BARB to sell its 50% stake in Rogers Cable TV.

In 1979, Rogers acquired Canadian Cablesystems, and became listed on the [[Toronto Stock Exchange]] as a result. In 1980, Rogers acquired Premier Cablevision and became the largest cable company in Canada. In 1986, Rogers Cable was renamed Rogers Communications; it established operational control over [[Rogers Wireless|Cantel]], a wireless telephone company in which Rogers had a stake.

=== 21st century ===
Rogers Communications Inc. unveiled its new logo on January 17, 2000, marking the departure of its original logo.<ref>{{Cite web |date=2000-01-17 |title=Rogers begins corporate branding blitz |url=https://strategyonline.ca/2000/01/17/27798-20000117/ |access-date=2023-06-16 |website=strategy}}</ref>

In 2000, Rogers acquired [[Cable Atlantic]]<ref>{{Cite web |date=2000-09-18 |title=Rogers buys Cable Atlantic |url=https://www.cbc.ca/news/business/rogers-buys-cable-atlantic-1.228593 |url-status=live |archive-url=https://web.archive.org/web/20080309014006/http://www.cbc.ca/money/story/2000/09/18/rogers000918.html |archive-date=2008-03-09 |access-date=2023-06-16 |website=CBC News}}</ref> from Newfoundland businessman (and future premier) [[Danny Williams (Canadian politician)|Danny Williams]].

In July 2001, Rogers Media acquired CTV [[Sportsnet]], which was renamed as [[Sportsnet|Rogers Sportsnet]] that November.<ref>{{cite web|url=https://www.sportsnet.ca/more/sportsnet-10yrs/|title=SN X: From inspiration to perspiration|publisher=Sportsnet|date=September 13, 2009|access-date=June 28, 2024}}</ref> The FAN 590 sports radio station joined Rogers Media in August 2001, along with 14 Northern Ontario radio stations.<ref>[https://web.archive.org/web/20110527183408/http://www.shoprogers.com/aboutrogers/historyofrogers/overview.asp?shopperID=TFGXNUHRMB1R9H338L1W1D69VBV60KW7 History of Rogers], Rogers.com</ref>

In fall 2004, several strategic transactions were executed that significantly increased Rogers exposure to the potential of the Canadian wireless market. Rogers acquired the 34% of Rogers Wireless owned by AT&T Wireless Services Inc. for $1.77 billion.<ref>{{cite web|url=http://www.seaboardgroup.com/main/index.php?option=content&task=view&id=56&Itemid=2|title=Rogers buys AT&T stake in cell unit|publisher=The SeaBoard Group}}</ref>

On December 2, 2008, Ted Rogers died of heart failure.<ref>{{cite web |last=Pitts |first=Gordon |date=2 December 2008 |title=Communications giant Ted Rogers dies at 75 |url=http://business.theglobeandmail.com/servlet/story/RTGAM.20081202.wrogersobit1202/BNStory/Business/home |url-status=dead |archive-url=https://web.archive.org/web/20090514034015/http://business.theglobeandmail.com/servlet/story/RTGAM.20081202.wrogersobit1202/BNStory/Business/home |archive-date=14 May 2009 |access-date=5 October 2017 |website=Globe and Mail}}</ref>

In 2012, Rogers Cable filed a complaint in an Ontario court against penalties levied under a 'Truth in Advertising' law, claiming that the amount of the penalties, and the requirements imposed by the law, were in violation of the [[Charter of Rights and Freedoms]].<ref>{{Cite news |last=Schmidt |first=Sarah |date=2012-01-27 |title=Rogers uses charter claim to fight truth-in-advertising law |work=Vancouver Sun |url=https://vancouversun.com/business/Rogers+uses+charter+claim+fight+truth+advertising/6057561/story.html |url-status=dead |archive-url=https://web.archive.org/web/20120128230236/http://www.vancouversun.com/business/Rogers+uses+charter+claim+fight+truth+advertising/6057561/story.html |archive-date=2012-01-28}}</ref>

The company also had to recognize the rising market trend of customers canceling or foregoing cable television service subscriptions in favour of cheaper priced alternate content delivery means, such as [[streaming media]] services like [[Netflix]], a demographic called "[[cord cutters]]" and "[[cord nevers]]". In response, Rogers acquired content with a speculated cost of $100 million to begin their own competing online streaming service, [[Shomi]], much like the American [[Hulu Plus]],<ref>{{cite news|title=Rogers may launch Netflix rival for $100M|url=http://www.cbc.ca/news/business/rogers-may-launch-netflix-rival-for-100m-1.2491463|access-date=11 January 2014|newspaper=CBC News|date=10 January 2014}}</ref> which launched November 4, 2014. Shomi subsequently shut down after only 2 years of operation, on November 30, 2016.<ref name="CBC">{{cite news|url=http://www.cbc.ca/news/entertainment/shomi-shut-down-1.3779675|title=Web streaming service Shomi to shut down as of Nov. 30|newspaper=[[CBC News]]|date=26 September 2016|access-date=2016-10-01}}</ref>

In the summer of 2014, Rogers reported a 24% drop in profit compared to the previous year's second quarter.<ref name="Financial Post">{{cite web|last=Greenwood|first=John|title=Rogers Communications Inc. profit drops 24% as revenue growth slows|url=http://business.financialpost.com/2014/07/24/rogers-communications-inc-profit-drops-24-as-revenue-growth-slows/?__lsa=cd86-34fc|website=Financial Post|access-date=5 August 2014}}</ref>

In August 2018, Rogers launched Ignite TV, a new cable television platform. The platform is licensed from Comcast's "X1" platform.<ref>{{Cite news |last=Dobby |first=Christine |date=2018-08-19 |title=Rogers launches long-delayed internet-TV service, Ignite TV, as telecom battle heats up |url=https://www.theglobeandmail.com/business/article-rogers-launches-long-delayed-internet-tv-service-ignite-tv-as/ |access-date=2022-11-05 |work=The Globe and Mail |language=en-CA}}</ref><ref>{{Cite web |title=Discontinuation of our Digital TV Packages: FAQs |url=https://www.rogers.com/support/tv/discontinuation-of-our-digital-tv-packages |access-date=2022-11-05 |website=Rogers |language=en}}</ref>

==== Acquisition of Shaw, family dispute ====
On March 15, 2021, Rogers announced its intent to acquire [[Shaw Communications]] for $26 billion, subject to regulatory and shareholder approval.<ref>{{Cite news|title=Rogers signs deal to buy Shaw in transaction valued at $26B|language=en-US|work=CBC News|url=https://www.cbc.ca/news/business/rogers-signs-deal-buy-shaw-1.5949825|access-date=2021-03-15}}</ref> This proposed acquisition was criticized by public lobby groups like [[OpenMedia.ca|Open Media]], as a move that would reduce national competition in Canadian wireless communication by removing one of the four major competitors from the market.<ref>{{cite news |title=$26B Rogers plan to buy Calgary-based Shaw would create Canada's 2nd-biggest telecom |url=https://www.cbc.ca/news/business/rogers-signs-deal-buy-shaw-1.5949825 |access-date=16 March 2021 |agency=Canadian Press |publisher=CBC News |date=15 March 2021}}</ref>

On September 29, [[chief financial officer]] Tony Staffieri left the company. On October 8, ''[[The Globe and Mail]]'' reported that this came about following [[Edward Rogers III|Edward Rogers]]' attempt to have Staffieri replace Joe Natale, a former Telus executive and the company's third CEO since Ted Rogers' death in 2008. This attempt was opposed by Edward's mother and sisters.<ref>{{cite web |last1=Posadzki |first1=Alexandra |author-link=Alexandra Posadzki |last2=Willis |first2=Andrew |date=October 8, 2021 |title=Rogers chairman failed to oust CEO amid power struggle with sister, board |url=https://www.theglobeandmail.com/business/article-rogers-chairman-failed-to-oust-ceo-amid-power-struggle-with-sister/ |access-date=October 25, 2021 |work=[[The Globe and Mail]]}}</ref> Edward Rogers was then removed as chairman of the board, while remaining a board member, on October 21.<ref>{{cite web |last1=Posadzki |first1=Alexandra |author-link=Alexandra Posadzki |last2=Willis |first2=Andrew |date=October 21, 2021 |title=Rogers board votes to remove Edward Rogers as chair |url=https://www.theglobeandmail.com/business/article-rogers-board-votes-to-remove-edward-rogers-as-chair-sources-say/ |access-date=October 25, 2021 |work=[[The Globe and Mail]]}}</ref> However, a proposal to remove Edward as chair of the Rogers Control Trust, which holds the majority voting interest in Rogers Communications on behalf of the family, did not receive sufficient support from other members of the trust's advisory committee.<ref>{{cite web|url=https://www.bnnbloomberg.ca/edward-rogers-wins-battle-over-votes-but-family-feud-rages-on-1.1670419|title=Edward Rogers wins battle over votes but family feud rages on|first1=Derek |last1=Decloet |first2=Scott |last2=Deveau |agency=[[Bloomberg News]] |date=October 22, 2021 |access-date=October 26, 2021}}</ref>

The following day, Edward Rogers, in his capacity as chair of the Control Trust, announced he was unilaterally enacting a written [[shareholder resolution]] replacing five of the board's [[independent director]]s, and two days later convened a meeting at which the "reconstituted" board re-appointed him as chair of the board of Rogers Communications. The legality of the resolution has been disputed by the board members that were purportedly replaced, and by other members of the Rogers family.<ref name="tgam-edward-board">{{cite web |last=Posadzki |first=Alexandra |author-link=Alexandra Posadzki |date=October 25, 2021<!-- based on "updated" timing --> |title=Edward Rogers's reconstituted board reappoints him as chair |url=https://www.theglobeandmail.com/business/article-struggle-for-control-of-rogers-continues-as-sunday-board-meeting/ |access-date=October 25, 2021 |work=[[The Globe and Mail]]}}</ref>

The CRTC approved the merger on March 24, 2022.<ref>{{cite news|title=CRTC approves Rogers' takeover of Shaw broadcasting, but with costly conditions - National {{!}} Globalnews.ca|url=https://globalnews.ca/news/8707803/rogers-shaw-takeover-crtc/|work=[[Global News]]|date=March 24, 2022|access-date=April 9, 2022}}</ref>

In May 2022, the Canadian Competition Bureau requested an order from the Competition Tribunal blocking Rogers's takeover of Shaw Communications arguing that the deal would substantially lessen competition by eliminating Rogers' closest competitor in the wireless sector.<ref name=":0">{{Cite news |last=Posadzki |first=Alexandra |author-link=Alexandra Posadzki |date=2022-05-09 |title=Competition Bureau seeks to block Rogers' takeover of Shaw |url=https://www.theglobeandmail.com/business/article-rogers-shaw-takeover-competition-bureau-opposition/ |access-date=2022-05-09 |work=The Globe and Mail |language=en-CA}}</ref> It also requested an injunction to stop the cable companies from closing the deal until the application can be heard.<ref name=":0" />

After two years since it was first announced, Rogers' acquisition of Shaw Communications received the last regulatory approval from the Industry Minister, [[François-Philippe Champagne|Francois-Philippe Champagne]]. To appease concerns over a lack of competition arising, Shaw will be required to sell off its [[Freedom Mobile]] wireless business to Quebecor Inc.'s Videotron for $2.85 billion. In addition, Rogers and Videotron agreed to a number of conditions requiring the addition of 3,000 jobs in Western Canada, Videotron must also offer plans 20% lower than the competition and commit to spending $150 million in the next two years to upgrade the Freedom Mobile network. Rogers and Videotron would be liable to pay upwards of $1 billion and $200 million in penalties, respectively, if the commitments were not fulfilled.<ref>{{Cite web |last=Thiel |first=Michael |date=2023-04-03 |title=Rogers Closes Transformative Merger with Shaw |url=https://about.rogers.com/news-ideas/rogers-closes-transformative-merger-with-shaw/ |access-date=2023-04-18 |website=About Rogers |language=en-US}}</ref><ref>{{Cite web |title=Rogers Communication's (RCI) Takeover Deal Approved by Canada |url=https://ca.finance.yahoo.com/news/rogers-communications-rci-takeover-deal-113411122.html |access-date=2023-04-18 |website=Yahoo Finance |date=April 3, 2023 |language=en-CA}}</ref>

In April 2024, Rogers announced a 10-year agreement with [[Comcast]]; expanding upon its Ignite TV partnership, the agreement gives Rogers access to Comcast-developed broadband, smart home, and home security hardware.<ref>{{Cite web |last=Winslow |first=George |date=2024-04-25 |title=Rogers Inks Agreement to Deploy Comcast's Products and Technologies |url=https://www.tvtechnology.com/news/rogers-inks-agreement-to-deploy-comcasts-products-and-technologies |access-date=2024-10-30 |website=TVTechnology |language=en}}</ref>

==== 2021 and 2022 outages ====

{{main|2022 Rogers Communications outage}}
On April 19, 2021, "wireless calls, SMS and data services were down across Canada for almost an entire day because of an issue with a software update".<ref>{{cite web|url=https://www.narcity.com/rogers-outage-the-company-just-explained-what-went-wrong|author=Lisa Belmonte|title=The Last Canada-Wide Rogers Outage Resulted In Credits For Customers & This Is How It Worked|date=July 9, 2022|publisher=[[Narcity Media]]}}</ref> Rogers hardly reimbursed consumers for the inconvenience.<ref>{{cite web|url=https://www.narcity.com/rogers-credit-for-outage-heres-everything-you-need-to-know-right-now|title=Here's Everything You Need To Know About Claiming Rogers Credit After The Outage|author=Helena Hanson|date=April 21, 2021|publisher=[[Narcity Media]]}}</ref>

On July 8, 2022, millions of customers reported issues with Rogers mobile and Internet services, including some [[Canada government]] services, such as [[Service Canada]], [[Canada Revenue Agency]] and passport offices,<ref name="auto">{{Cite web|url=https://www.ctvnews.ca/business/rogers-wireless-services-starting-to-recover-company-says-1.5979615|title=Rogers wireless services 'starting to recover,' company says|date=July 8, 2022|website=CTVNews}}</ref> as well as Canadian interbank, money transfer network [[Interac]], [[Automated teller machine|ATM]]s and [[9-1-1]] services.<ref>{{Cite web|url=https://toronto.citynews.ca/2022/07/08/toronto-police-work-on-911-connection-issues-as-rogers-customers-report-outage/|title=CityNews|website=toronto.citynews.ca}}</ref><ref>{{Cite web|url=https://globalnews.ca/news/8975789/rogers-outage-today-phone-internet-interac/|title=Rogers says wireless services restored for 'vast majority' as mass outage drags on|website=Global News}}</ref> Rogers apologized for the mass outage and said it was trying to restore services. Rogers President and CEO Tony Staffieri issued an apology via Twitter about 17 hours after the start of the incident, acknowledging the issue to the public after a day of system outage.<ref name="auto"/> Staffieri acknowledged that the outage stems from a failed maintenance update.<ref>{{Cite web |date=July 9, 2022<!-- 11:51 AM ET--> |title=Rogers CEO apologizes for massive service outage, blames maintenance update |url=https://www.cbc.ca/news/business/rogers-outage-interac-debit-restored-1.6515869}}</ref> Rogers has offered credit as compensation for the outage.<ref>{{Cite web |title=Rogers outage credit coming to affected customers as service is restored {{!}} News |url=https://dailyhive.com/vancouver/rogers-outage-credit |access-date=2022-07-11 |website=dailyhive.com |language=en}}</ref>

A report by [[Cloudflare]] suggested that the outage was due to internal, rather than external, causes. It identified spikes in [[Border Gateway Protocol|BGP]] updates, as well as withdrawals of [[IP address|IP]] [[Classless Inter-Domain Routing|prefixes]], noting that Rogers was not advertising its presence, causing other networks to not find the Rogers network.<ref>{{Cite web |date=2022-07-08 |title=Cloudflare's view of the Rogers Communications outage in Canada |url=http://blog.cloudflare.com/cloudflares-view-of-the-rogers-communications-outage-in-canada/ |archive-url=https://web.archive.org/web/20220709003237/https://blog.cloudflare.com/cloudflares-view-of-the-rogers-communications-outage-in-canada/ |archive-date=2022-07-09 |access-date=2022-07-09 |website=The Cloudflare Blog |language=en}}</ref> Cause of the outage or expected downtime was initially not revealed. The outage was later said to be caused by a maintenance upgrade that caused routers to malfunction,<ref>{{Cite web |last=Callan |first=Isaac |date=2022-07-09 |title=Rogers CEO apologizes, says 'maintenance upgrade' behind major outage |url=https://globalnews.ca/news/8978590/rogers-communications-network-outage-explanation-ceo/ |url-status=live |archive-url=https://web.archive.org/web/20220710042736/https://globalnews.ca/news/8978590/rogers-communications-network-outage-explanation-ceo/ |archive-date=2022-07-10 |access-date=2022-07-10 |website=Global News |language=en-US}}</ref> similar to the outage which occurred a year prior.<ref>{{cite news |last=Evans |first=Pete |title=Rogers says services mostly restored after daylong outage left millions offline |url=https://www.cbc.ca/news/business/rogers-outage-cell-mobile-wifi-1.6514373 |work=CBC News |date=8 July 2022}}</ref>

On July 11, 2022, Canada federal government opened an investigation about the most recent outage and demanded telecoms companies to make communication protocols to keep customers better informed about possible disruptions. On the same day, Industry minister [[François-Philippe Champagne]] met the CEOs of Rogers, [[BCE Inc]], [[Telus Corp]], [[Shaw Communications Inc.]], [[Quebecor Inc.]]'s Videotron Ltd., [[SaskTel]] and [[Bragg Communications Inc.]]'s [[Eastlink (company)|Eastlink]]. During that meeting, the Industry minister asked companies to implement an agreement in 60 days in which the companies will be able to help each other during an outage in one of their networks.<ref>{{Cite web |date=2022-07-12 |title=Rogers outage prompts Industry Minister to demand major telecoms co-o... |url=https://www.theglobeandmail.com/business/article-telecom-executives-expect-industry-minister-to-discuss-mutual/?rel=premium |access-date=2022-07-12 |website=archive.ph |archive-date=July 12, 2022 |archive-url=https://archive.today/20220712234158/https://www.theglobeandmail.com/business/article-telecom-executives-expect-industry-minister-to-discuss-mutual/?rel=premium |url-status=bot: unknown }}</ref>

As a result of the mentioned investigation, as well as scrutiny and criticism over the glitch and the company itself, some traders said the chances of a merger deal between Rogers and [[Shaw Communications]] dropped to nearly 62% on July 11, 2022 from 88% in the week earlier.<ref>{{Cite web |date=2022-07-12 |title=Canada orders probe into Rogers outage as doubts creep over C$20 bln ... |url=https://www.reuters.com/markets/deals/rogers-falls-massive-outage-raises-concerns-over-c20-bln-shaw-deal-2022-07-11/ |access-date=2022-07-12 |website=archive.ph |archive-date=July 12, 2022 |archive-url=https://archive.today/20220712031247/https://www.reuters.com/markets/deals/rogers-falls-massive-outage-raises-concerns-over-c20-bln-shaw-deal-2022-07-11/ |url-status=bot: unknown }}</ref>

Rogers CEO, Tony Staffieri, blamed the outage on the maintenance update, and offered a five day service credit to the customers as a sign of apology.<ref>{{cite web|url=https://www.bbc.com/news/world-us-canada-62174477 | title=Rogers outage: Why a network upgrade pushed millions in Canada offline | publisher=BBC News  |access-date=2022-07-19 }}</ref>

== Corporate governance ==
Rogers Communications is traded on the [[Toronto Stock Exchange]] and on the [[New York Stock Exchange]] under ticker "RCI".

Following the death of Ted Rogers in 2008, control of Rogers Communications passed to the Rogers Control Trust, a [[trust law|trust]] for which a subsidiary of [[Scotiabank]] serves as trustee. Ted's son [[Edward S. Rogers III|Edward Rogers]] and daughter Melinda Rogers serve, respectively, as chairman and vice-chair of the trust.<ref>[http://www.crtc.gc.ca/ownership/cht27.pdf CRTC ownership chart] for Rogers Communications  {{webarchive |url=https://web.archive.org/web/20070203173347/http://www.crtc.gc.ca/ownership/cht27.pdf |date=February 3, 2007 }}</ref><ref>[https://web.archive.org/web/20111001094055/http://www.smartbrief.com/news/aaaa/industryPR-detail.jsp?id=98A21C69-DBFC-46D5-8E43-7F00504D54F9 Voting Control of Rogers Group of Companies to be Held in Trust for Family], Rogers Communications press release, December 22, 2008</ref>

The current members of the [[board of directors]] of Rogers Communications are:<ref name=Directors>{{Cite web|title=Board of Directors|url=https://investors.rogers.com/corporate-governance/board-of-directors/|access-date=November 15, 2021|website=Rogers Investor Relations|language=en}}</ref>
{{col-begin}}
{{col-break}}
* [[Edward S. Rogers III|Edward Rogers]] ([[Chair of the Board]])
* Melinda Rogers-Hixon (Deputy Chair of the Board)
* Tony Staffieri (President & CEO)
* Philip Lind, {{post-nominals|country=CAN|CM}}
* Martha Rogers
{{col-break}}
* Robert Gemmell
* [[Jake Kerr (businessman)|Jake Custance Kerr]], {{post-nominals|country=CAN|sep=,|CM|OBC}}
* Alan Horn, {{post-nominals|country=CAN|sep=,|CPA|CA}}
* Dr. Mohamed Lachemi
{{col-break}}
* Jack Cockwell, {{post-nominals|country=CAN|CM}}
* Michael Cooper
* [[Ivan Fecan]]
* Jan Innes
* David Robinson
{{col-end}}

A previous composition of the board was disputed by Edward Rogers, who, in his capacity as chair of the Rogers Control Trust, announced on October 22 that Brooks, Clappison, Jacob, MacDonald, and Peterson had been replaced on the board by Michael Cooper, Jack Cockwell, [[Ivan Fecan]], Jan Innes, and John Kerr.<ref name="tgam-edward-board"/> On October 24, this re-constituted board re-appointed Edward Rogers as chair of the board.<ref name="tgam-edward-board" /> Despite the [[Supreme Court of British Columbia]]'s legal affirmation of the changes,<ref>{{Cite news|last1=Dobby|first1=Christine|last2=Nuttall|first2=Jeremy|date=November 5, 2021|title=Edward Rogers has won his court case — he has been officially reinstated as chair of Rogers Communications|language=en-CA|work=The Toronto Star|url=https://www.thestar.com/business/2021/11/05/edward-rogers-has-won-his-court-case-he-has-been-officially-reinstated-as-chair-of-rogers-communications.html|access-date=November 17, 2021|issn=0319-0781}}</ref> they had been described as "invalid" by the three other Rogers family members on the company's board, as well as the replaced individuals.<ref name="tgam-edward-board" />

In November 2021, Tony Staffieri succeeded Joe Natale and was appointed the new interim president and CEO.<ref>{{Cite news|last=Shecter|first=Barbara|title=Joe Natale out as Rogers CEO, to be replaced by former CFO Staffieri|url=https://financialpost.com/telecom/joe-natale-out-as-rogers-ceo-to-be-replaced-by-former-cfo-staffieri-sources|access-date=November 17, 2021|work=Financial Post|date=November 16, 2021|language=en-CA}}</ref> In January 2022, Staffieri was appointed to the position permanently.<ref>{{Cite web|date=January 12, 2022|title=Rogers appoints Staffieri as permanent president and chief executive|url=https://www.ctvnews.ca/business/rogers-appoints-staffieri-as-permanent-president-and-chief-executive-1.5736936|access-date=January 14, 2022|website=[[CTV News]]|language=en-CA}}</ref>

The senior corporate officers of Rogers Communications currently are:<ref>{{cite web|title=Rogers – Our Leadership Team |url=https://about.rogers.com/who-we-are/leadership-team/ |access-date=July 28, 2023}}</ref>
{{col-begin}}
{{col-break}}
* Tony Staffieri (President & CEO)
* Glenn Brandt (Chief Financial Officer)
* Ron McKenzie (Chief Technology and Information Officer)
* Bret Leech (Chief Human Resources Officer)
* Marisa Wyse (Chief Legal and Regulatory Officer and Corporate Secretary)
* [[Navdeep Bains]] (Chief Corporate Affairs Officer)
{{col-break}}
* Mahes Wickramasinghe (Chief Commercial Officer)
* Robert Depatie (President and Chief Operating Officer, Residential & Business)
* Colette Watson (President, Sports and Media)
* Phil Hartling (President, Wireless)
* Zoran Stakic (Chief Transformation Officer)
* Terrie Tweddle (Chief Brand and Communications Officer)
{{col-end}}

== Assets and divisions ==
{{Main|List of assets owned by Rogers Communications}}
[[File:RogersFirstMarkhamPlace.jpg|thumb|A Rogers store offering services from [[Rogers Wireless]], a wireless telephone subsidiary of the company]]
Assets and divisions of Rogers Communications include:
{{col div}}
* Telecommunications: Rogers Wireless, Fido Wireless, Rogers Home Phone, Shaw Cablesystems, Shaw Telecom
* Distribution: Rogers Cable, Shaw Broadcast Services, Shaw Direct, Rogers on Demand, Today's Shopping Choice
* Broadcasting (through Rogers Sports & Media): Radio Stations, Television Stations, Hockey Night in Canada television network, Discretionary (Specialty) TV Services
* Internet: Rogers Internet, Rogers Home Monitoring
* Other: Rogers Centre, Toronto Blue Jays, Rogers Bank
{{col div end}}

=== [[Rogers Sports & Media]] ===
[[File:Omni-City-33Dundas.jpg|thumb|[[33 Dundas Street East]] in Toronto is a complex used by [[Citytv]] and [[Omni Television|Omni]], two television networks owned by [[Rogers Sports & Media]], a subsidiary of Rogers Communications.]]

In addition to its ownership of [[Sportsnet]], acquired from [[CTV Television Network|CTV]], [[Sportsnet One]] and [[Sportsnet World]], Rogers Sports & Media operates the [[Toronto Blue Jays]] [[baseball]] team through Rogers Blue Jays Baseball Partnership and the [[Rogers Centre]] (previously known as ''SkyDome''). Through Sportsnet, Rogers Sports & Media also holds a 50% ownership in Dome Productions, a mobile production and distribution joint venture that is a leader in high-definition television production and broadcasting in Canada. Rogers also owns the naming rights to [[Rogers Arena]], home of the [[Vancouver Canucks]],<ref>{{cite web|title=Rogers Arena: New name for home of the Vancouver Canucks|url=https://www.rogers.com/web/link/showNewsDetail?fromWhere=linkInRSSXml&rssBusiUnit=R&NewsID=1807062570|publisher=Rogers Communications|access-date=31 October 2013}}</ref> as well as [[Rogers Place]], the home of the [[Edmonton Oilers]].<ref>{{cite web|title=Rogers Place About|url=http://www.rogersplace.com/about/|access-date=23 December 2014}}</ref>
[[File:Rogers Centre (8028252192).jpg|thumb|The [[Rogers Centre]] is a [[multi-purpose stadium]] that is operated by the company.]]

A joint venture between Rogers Communications and Bell Canada owns 75% of [[Maple Leaf Sports & Entertainment]], owners of the [[Toronto Maple Leafs]] of the [[National Hockey League]], [[Toronto Raptors]] of the [[National Basketball Association]], [[Toronto Argonauts]] of the [[Canadian Football League]], and [[Toronto FC]] of [[Major League Soccer]], as well as their minor league [[farm team]]s, the [[Toronto Marlies]] of the [[American Hockey League]] (AHL), [[Raptors 905]] of the [[NBA G League]] and [[Toronto FC II]] of [[MLS Next Pro]], respectively.

On June 28, 2007, Rogers offered to sell the two religious-licensed OMNI stations in Winnipeg and Vancouver as part of the Citytv deal, although the company stated that it intended to retain the multilingual-licensed OMNI stations.<ref>Robertson, Grant. [https://web.archive.org/web/20070701122419/https://www.theglobeandmail.com/servlet/story/RTGAM.20070628.wrogerz0628/BNStory/Technology/ Rogers offers to sell two stations], The Globe and Mail, June 28, 2007</ref> In September 2007, Rogers applied to the [[Canadian Radio-television and Telecommunications Commission|CRTC]] to acquire 20 per cent of [[CablePulse 24]], a local news channel in Toronto.<ref>{{cite web|date=31 August 2007|title=ARCHIVED - Broadcasting Notice of Public Hearing CRTC 2007-12|url=http://www.crtc.gc.ca/eng/archive/2007/n2007-12.htm#18|access-date=5 October 2017|website=Government of Canada}}</ref>

On August 25, 2012, Rogers Media agreed to acquire [[Score Media]] which includes [[The Score Television Network]] for $167 million, including a 10% stake of its digital business. The deal was completed on Oct. 19, 2012.<ref>{{cite news| url=https://www.theglobeandmail.com/globe-investor/rogers-will-only-have-small-stake-in-score-medias-digital-growth/article4499177/ | location=Toronto | work=The Globe and Mail | title=Rogers will only have small stake in Score Media's digital growth | date=August 25, 2012}}</ref><ref>{{cite news|url=http://www.newswire.ca/en/story/1056217/rogers-media-completes-acquisition-of-score-media|title=Rogers Media Completes Acquisition of Score Media|date=October 19, 2012|work=newswire.ca|url-status=live|archive-url=https://web.archive.org/web/20070701122419/https://www.theglobeandmail.com/servlet/story/RTGAM.20070628.wrogerz0628/BNStory/Technology/|archive-date=1 July 2007|location=Toronto}}</ref>

In 2012, Rogers purchased [[CJNT-DT]] Montreal<ref>{{Cite web|last=Faguy|first=Steve|title=CJNT may become Citytv Montreal, add morning show|url=http://www.montrealgazette.com/entertainment/television/cjnt+become+citytv+montreal+morning+show/7333836/story.html|access-date=2024-06-28|website=Montreal Gazette|language=en-ca|date=December 8, 2012|archiveurl=https://web.archive.org/web/20131214143432/http://www.montrealgazette.com/entertainment/television/cjnt+become+citytv+montreal+morning+show/7333836/story.html|archivedate=December 14, 2013}}</ref> and on February 3, 2013, it was rebranded as City Montreal.{{Citation needed|date=December 2020}}

==== National Hockey League ====
{{main|NHL on Sportsnet}}
On November 26, 2013, Rogers Communications Inc, unveiled the details of a 12-year, [[Canadian dollar|C]]$5.2 billion partnership with the [[National Hockey League]] which began in the [[2014–15 NHL season|2014–15 season]]. This gave Rogers the controlling stake for national broadcast and digital rights of the NHL and ultimately gave them the ability to stream all NHL feeds on all of their current platforms replacing both [[TSN Hockey|Bell Media]] and [[Hockey Night in Canada|CBC Sports]] as the national broadcast and cable television rightsholders respectively. The effects of this deal shifted the balance of power in the country's broadcast industry as it drove up demand for Rogers Cable TV subscriptions. This transaction marked the first time a first-class North American-wide sports league has allowed all its national right to one company on a long-term basis.<ref>{{cite web|url=http://business.financialpost.com/2013/11/26/rogers-to-pay-nhl-5-2b-over-12-years-for-national-hockey-rights/|title=NHL, Rogers Communications Inc reach 12-year broadcast deal worth $5.2-billion|author=Christine Dobby|date=26 November 2013|work=Financial Post}}</ref><ref>{{cite web|url=http://www.nhl.com/ice/news.htm?id=693152|title=NHL, Rogers Communications announce 12-year, $5.2 billion TV, multimedia deal|work=NHL.com}}</ref> As part of the deal, Rogers also took over Canadian distribution of the [[NHL Centre Ice]] and GameCentre Live services. National [[NHL on Sportsnet|English-language coverage]] of the NHL is carried primarily by Rogers' [[Sportsnet]] group of specialty channels; Sportsnet holds an exclusive window for games played on Wednesday nights. ''[[Hockey Night in Canada]]'' was maintained and expanded under the deal, airing up to seven games nationally on Saturday nights throughout the regular season across [[CBC Television]], the Sportsnet networks, Rogers-owned television network [[Citytv]], and [[FX Canada]]. While CBC maintains Rogers-produced NHL coverage during the regular season and playoffs through a [[Brokered programming|time-brokerage]] agreement with the company, Rogers assumes editorial control and the ownership of any advertising revenue from the telecasts.<ref name=gandm-howcbclost>{{cite news|last=Shoalts|first=David|title=Hockey Night in Canada: How CBC lost it all|url=https://www.theglobeandmail.com/sports/hockey/hockey-night-in-canada-how-cbc-lost-it-all/article21072643/|website=The Globe and Mail|access-date=October 11, 2014}}</ref> Citytv (and later Sportsnet) also airs a Sunday night game of the week, ''Rogers Hometown Hockey'', which features a pre-game show originating from various Canadian communities. Sportsnet's networks also air occasional games involving all-U.S. matchups.<ref>{{cite web | url=http://www.sportsnet.ca/hockey/nhl/nearly-500-nhl-games-to-air-under-rogers-deal/ |title=500-plus NHL games to air under Rogers deal | work=Sportsnet | date=February 4, 2014 | access-date=February 5, 2014}}</ref><ref name=gandm-rogersnhl14>{{cite news|title=Rogers reaches 12-year broadcast deal with NHL worth $5.2-billion|url=https://www.theglobeandmail.com/report-on-business/rogers-reaches-12-year-broadcast-deal-with-nhl-worth-52-billion/article15600412/|work=The Globe and Mail|access-date=November 26, 2013|location=Toronto|date=November 27, 2013}}</ref><ref name=cbcnews-rogersnhl>{{cite news|title=Rogers scores national NHL TV rights for $5.2B|url=http://www.cbc.ca/news/business/rogers-scores-national-nhl-tv-rights-for-5-2b-1.2440645|work=CBC News|access-date=November 26, 2013}}</ref><ref name=torstar-hugeblow>{{cite news|title=NHL deal with Rogers a huge blow to TSN and CBC: Mudhar|url=https://www.thestar.com/sports/hockey/2013/11/26/nhl_deal_with_rogers_a_huge_blow_to_tsn_and_cbc_mudhar.html|work=Toronto Star|access-date=November 26, 2013|date=November 26, 2013}}</ref><ref name=cbcsports-rogers14>{{cite news|title=CBC partners with Rogers in landmark NHL rights deal|url=http://www.cbc.ca/sports/hockey/nhl/cbc-partners-with-rogers-in-landmark-nhl-rights-deal-1.2440326|work=CBC Sports|access-date=November 26, 2013}}</ref><ref name=gandm-hnicnewgame>{{cite news|last=Bradshaw|first=James|title=Rogers' Hockey Night in Canada will be a whole new game for viewers|url=https://www.theglobeandmail.com/sports/hockey/canadians-prepare-for-more-game-coverage-storytelling-with-new-nhl-season/article20930976/?page=all|access-date=October 12, 2014|work=The Globe and Mail}}</ref>
[[File:Sportsnet Mobile Studio in Regina.jpg|thumb|A [[Sportsnet]] mobile studio in [[Regina, Saskatchewan|Regina]] during [[Sportsnet]]'s ''Rogers Hometown Hockey'' tour]]
Under a sub-licensing agreement with Rogers, [[Quebecor Media]] holds national [[French language|French-language]] rights to the NHL, with all coverage airing on its specialty channel [[TVA Sports]]. TVA Sports' flagship broadcasts on Saturday nights focus primarily on the [[Montreal Canadiens]].<ref name=nhl-tvasports>{{cite web|title=NHL, TVA Sports launch French-language agreement|url=http://www.nhl.com/ice/news.htm?id=729553|website=NHL.com|access-date=21 September 2014}}</ref><ref name=torstar-rogersnhl14>{{cite news|title=NHL signs 12-year TV, Internet deal with Rogers; CBC keeps 'Hockey Night in Canada'|url=https://www.thestar.com/sports/hockey/2013/11/26/nhl_signs_12year_broadcast_deal_with_rogers_cbc_keeps_hockey_night_in_canada.html|work=Toronto Star|access-date=November 26, 2013|date=November 26, 2013}}</ref>

Rogers sought to increase the prominence of NHL content on digital platforms by re-launching the NHL's digital [[out-of-market sports package]] GameCentre Live as Rogers NHL GameCentre Live, adding the ability to stream all of Rogers' national NHL telecasts, along with in-market streaming of regional games for teams whose regional rights are held by Sportsnet.<ref name=np-everygame>{{cite news|title=Rogers will allow you to watch even more NHL games online this season ... just not all of them|url=http://sports.nationalpost.com/2014/09/03/how-rogers-will-allow-you-to-watch-even-more-nhl-games-online-this-season-just-not-all-of-them/|access-date=September 18, 2014|work=National Post|url-status=dead|archive-url=https://archive.today/20140918202857/http://sports.nationalpost.com/2014/09/03/how-rogers-will-allow-you-to-watch-even-more-nhl-games-online-this-season-just-not-all-of-them/|archive-date=September 18, 2014}}</ref> ''GamePlus''—an additional mode featuring alternate camera angles intended for a [[second screen]] experience, such as angles focusing on certain players, net and referee cameras, and a Skycam in selected venues, was also added exclusively for GameCentre Live subscribers who are subscribed to Rogers' cable, internet, or wireless services.<ref name=globeandmail-advisor>{{cite news|title=How do you like your hockey? Rogers, NHL want to find out|url=https://www.theglobeandmail.com/report-on-business/industry-news/marketing/how-do-you-watch-hockey-rogers-nhl-launch-listening-tour-to-find-out/article16695957/|access-date=July 15, 2014|work=The Globe & Mail|date=February 4, 2014}}</ref><ref name=gandm-gameplus>{{cite news|title=Rogers GamePlus has NHL angles covered, but app will come at a price|url=https://www.theglobeandmail.com/sports/hockey/rogers-gameplus-has-nhl-angles-covered-but-app-will-come-at-a-price/article20958049/|website=The Globe and Mail|date=October 6, 2014 |access-date=October 8, 2014}}</ref>

In the lead-up to the 2014–15 season, Rogers began to promote its networks as the new home of the NHL through a multi-platform advertising campaign; the campaign featured advertising and cross-promotions across Rogers' properties, such as [[The Shopping Channel]], which began to feature presentations of NHL merchandise, and its parenting magazine ''[[Today's Parent]]'', which began to feature hockey-themed stories in its issues.<ref name=globeandmail-adbuys>{{cite news|title=Rogers ramps up NHL ad buys|url=https://www.theglobeandmail.com/report-on-business/industry-news/marketing/rogers-ramps-up-nhl-ad-buys/article19479990/|access-date=July 15, 2014|work=The Globe & Mail|date=July 6, 2014}}</ref> On May 28, 2014, Rogers announced a six-year sponsorship deal with [[Scotiabank]], which saw the bank become the title sponsor for ''Wednesday Night Hockey'' and ''[[Hockey Day in Canada]]'', and become a sponsor for other segments and initiatives throughout Rogers' NHL coverage.<ref name=torstar-scotiabank>{{cite web|title=Rogers and Scotiabank reach NHL sponsorship deal|url=https://www.thestar.com/business/2014/05/28/rogers_and_scotiabank_reach_nhl_sponsorship_deal.html|work=Toronto Star|date=May 28, 2014 |access-date=May 29, 2014}}</ref>

On October 6, 2014, Rogers and NHL began their media sales venture in which Rogers will lead all Canadian national NHL media sales across its owned and operated broadcast and digital platforms as well as ad sales for League-owned digital assets in Canada.<ref>{{cite web|url=http://www.nhl.com/ice/news.htm?id=733209|title=NHL and Rogers announce media sales partnership|work=NHL.com}}</ref>

=== Rogers Bank ===
'''Rogers Bank''' ({{langx|fr|Banque Rogers}}) is a Canadian [[financial services]] company wholly owned by Rogers Communications. Rogers applied to the [[Minister of Finance (Canada)|Minister of Finance]] under the ''[[Bank Act (Canada)|Bank Act]]'' for permission to establish a Schedule I bank (a domestic bank that may accept deposits) in summer 2011.<ref>{{cite news| title=Broadcaster, Internet Provider, Wireless Carrier .. Bank?| url=http://www.huffingtonpost.ca/2013/09/07/rogers-credit-card_n_3882710.html| access-date=2 April 2017|work=[[The Huffington Post]]}}</ref> At launch, Rogers Bank offered a Rogers-branded [[credit card]] targeted at existing customers.<ref>{{cite web| url=http://business.financialpost.com/2013/05/03/rogers-gets-closer-to-starting-banking-business/| title=Rogers gets closer to starting banking business| newspaper=[[Financial Post]]| last=Dobby| first=Christine| date=2013-05-03| access-date=2013-09-23}}</ref> A companion card branded for Rogers subsidiary [[Fido Solutions|Fido]] was introduced in 2016.<ref>{{cite news| last=Behar| first=Rose| title=Fido launches travel-friendly cash back MasterCard through Rogers Bank| url=https://mobilesyrup.com/2016/07/28/fido-launches-travel-friendly-cash-back-mastercard-through-rogers-bank/| access-date=November 13, 2017| work=MobileSyrup| date=July 28, 2016}}</ref> The bank offers three categories of credit card to Canadians: Fido [[Mastercard]],<ref>{{Cite web|url=https://financefeat.com/rogers-mastercard/|title=Review: Rogers MasterCard Credit Cards|date=2019-03-13|website=Financefeat|language=en-US|url-status=live|archive-url=https://web.archive.org/web/20190330165351/https://financefeat.com/rogers-mastercard/|archive-date=30 March 2019|access-date=2019-05-01}}</ref> Rogers Platinum Mastercard,<ref>{{Cite web|url=https://financefeat.com/rogers-platinum-mastercard/|title=Review: Rogers Platinum MasterCard Credit Card|date=2019-03-15|website=Financefeat|language=en-US|url-status=live|archive-url=https://web.archive.org/web/20190501152133/https://financefeat.com/rogers-platinum-mastercard/|archive-date=1 May 2019|access-date=2019-05-01}}</ref> and Rogers World Elite Mastercard.<ref>{{Cite web|url=https://financefeat.com/rogers-world-elite-mastercard/|title=Review: Rogers World Elite Mastercard Credit Card|date=2019-03-18|website=Financefeat|language=en-US|url-status=live|archive-url=https://web.archive.org/web/20190330082006/https://financefeat.com/rogers-world-elite-mastercard/|archive-date=30 March 2019|access-date=2019-05-01}}</ref>

== Former assets, products and services ==
=== Publishing ===
Prior to 2019, Rogers Publishing Limited published more than 70 consumer magazines and trade and professional publications, digital properties and directories in Canada, including ''[[Maclean's]]'', Canada's weekly newsmagazine; its French-language equivalent, ''[[L'actualité]]''; Sportsnet Magazine''; [[Chatelaine (magazine)|Chatelaine]]''; ''[[Flare (magazine)|Flare]]''; and a variety of other magazines and their companion websites.<ref>{{Cite web|date=20 January 2009|title=Rogers proposes 4-day work week|url=https://www.metro.us/rogers-proposes-4-day-work-week/|access-date=2020-12-01|website=Metro US|language=en-US}}</ref> The publishing arm was once part of the Maclean-Hunter Publishing empire.<ref>{{Cite news|last=Farnsworth|first=Clyde|date=12 February 1994|title=Rogers Bids $2.25 Billion For Maclean (Published 1994)|language=en-US|work=The New York Times|url=https://www.nytimes.com/1994/02/12/business/rogers-bids-2.25-billion-for-maclean.html|access-date=2020-12-01|issn=0362-4331}}</ref> Rogers did not have printing facilities and contracted out services in 2008 to Montreal-based [[TC Transcontinental]] to print magazines from their plants across Canada.<ref>{{cite web|date=4 September 2012|title=TC Transcontinental to print Rogers' magazines until 2019 - PrintCAN|url=http://www.printcan.com/news/2012/20120904869.shtml|access-date=5 October 2017|website=Print Can}}</ref>

In March 2019, Rogers sold their magazine brands, including ''Maclean's'', ''Chatelaine'' and ''HELLO! Canada'', to [[St. Joseph Communications]] for an undisclosed sum.<ref>{{Cite web|url=https://www.cbc.ca/news/business/rogers-media-magazines-1.5064054|title=Rogers Media sells Maclean's, Chatelaine and other magazines to Toronto Life publisher|last=Evans|first=Pete|date=20 March 2019|website=CBC}}</ref>

=== OutRank by Rogers ===
<!-- The page [[OutRank by Rogers]] redirects here. -->
In 2011, a partnership was formed between Rogers Communications and [[Yodle, Inc]] to provide a suite of [[digital marketing]] services to Canadian small, medium, and enterprise size business.<ref>{{cite web|url=http://www.rogersoutrank.com/national-brands|title=Multi-Location: ONE Solution|publisher=Outrank by Rogers|url-status=live|archive-url=https://web.archive.org/web/20130626044400/http://www.rogersoutrank.com/national-brands|archive-date=June 26, 2013|access-date=September 30, 2014}}</ref><ref>{{cite web|url=https://online.wsj.com/article/PR-CO-20130507-912991.html|title=Why Most Renovations Start In The Kitchen And What Homeowners Might Be Missing|last=Thomas|first=Ryan|publisher=[[Wall Street Journal]]|url-status=live|archive-url=https://web.archive.org/web/20130620155245/https://online.wsj.com/article/PR-CO-20130507-912991.html|archive-date=June 20, 2013|access-date=September 30, 2014|quote=OutRank by Rogers helps small businesses connect with potential customers.}}</ref><ref>{{cite web|url=http://www.ibtimes.com/press-release/20130211/yodle-shows-strong-momentum-record-breaking-2012-1075556|title=Yodle Shows Strong Momentum in a Record-Breaking 2012|website=[[International Business Times]] |url-status=live|archive-url=https://web.archive.org/web/20130214002449/http://www.ibtimes.com/press-release/20130211/yodle-shows-strong-momentum-record-breaking-2012-1075556|archive-date=February 14, 2013|access-date=October 17, 2014}}</ref><ref>{{cite web|url=http://www.canada.com/story.html?id=391edc09-d5a2-478a-9b4e-7f76a5771101|title=Getting customers, a keyword at a time|website=Canada.com|publisher=[[Vancouver Sun]]|url-status=live|archive-url=https://web.archive.org/web/20141006190730/http://www.canada.com/story.html?id=391edc09-d5a2-478a-9b4e-7f76a5771101|archive-date=6 October 2014|access-date=October 17, 2014}}</ref><ref>{{cite web|url=https://online.wsj.com/article/PR-CO-20130507-912991.html|title=Why Most Renovations Start In The Kitchen And What Homeowners Might Be Missing|publisher=[[Wall Street Journal]]|url-status=live|archive-url=https://web.archive.org/web/20130620155245/https://online.wsj.com/article/PR-CO-20130507-912991.html|archive-date=June 20, 2013|access-date=October 17, 2014}}</ref> These are marketed under the name OutRank by Rogers and operate as a business unit within the company. Services include [[search engine optimization]], [[mobile marketing]], [[social media marketing]], [[pay per click]], and [[analytics]].<ref>{{cite web|last=Arellano|first=Nestor|title=Rogers targets small biz with new online marketing suite|date=February 3, 2012 |url=http://www.itbusiness.ca/news/rogers-targets-small-biz-with-new-online-marketing-suite/16907|quote=Called Outrank, the service promises to help companies generate more inbound phone calls and emails by offering a suite of products that include Web site design, search engine optimization (SEO) services, campaign tracking and paid search marketing.|publisher=[[ITBusiness]]|access-date=September 30, 2014}}</ref><ref>{{cite web|last=Roseman|first=Ellen|title=Refunds can be elusive without media help: Roseman|date=December 6, 2013 |url=https://www.thestar.com/business/personal_finance/2013/12/06/refunds_can_be_elusive_without_media_help_roseman.html|publisher=[[Toronto Star]]|access-date=September 30, 2014}}</ref><ref name="mobile1">{{cite web|url=http://www.connectedforbusiness.ca/business/creating-a-mobile-website/|title=Creating a Mobile Website|last=Atchison|first=Chris|publisher=Connected for Business|url-status=live|archive-url=https://web.archive.org/web/20130831183617/http://www.connectedforbusiness.ca/business/creating-a-mobile-website/|archive-date=August 31, 2013|access-date=September 30, 2014}}</ref><ref>{{cite web|url=http://www.profitguide.com/news/don%E2%80%99t-let-your-online-presence-miss-out-48473|title=Don't Ignore Online Customers|last=Condron|first=Frank|publisher=[[Profit (magazine)|Profit]]|url-status=live|archive-url=https://web.archive.org/web/20130216203441/http://www.profitguide.com/news/don%E2%80%99t-let-your-online-presence-miss-out-48473|archive-date=February 16, 2013|access-date=September 30, 2014}}</ref> The opening was announced in January 2012 with the launch of their first client, Ontario-based CLS Roofing.<ref>{{cite web|last=Laermer|first=Emily|title=Online marketer Yodle expanding into Canada|url=http://www.crainsnewyork.com/article/20120119/SMALLBIZ/120119863|work=Crain's New York Business|publisher=Crain Communications Inc.}}</ref> OutRank by Rogers is a Google Premier SMB Partner and promotes [[responsive web design]].<ref>{{cite web|title=Find a Premier SMB Partner to help grow your business|url=https://www.google.ca/intl/en/ads/premiersmbpartner/advertisers-findpartner.html|access-date=October 17, 2014}}</ref><ref>{{cite web|title=OutRank by Rogers' Small Business Customers See 60% Rise in Web Traffic From Mobile Devices|url=http://www.advfn.com/news_OutRank-by-Rogers-Small-Business-Customers-See-60_56169361.html|access-date=October 17, 2014}}</ref> The company is a donor to the [[Ronald McDonald House Charities Canada#Toronto|Ronald Mcdonald House of Toronto]].<ref>{{cite web|url=http://rmhtoronto.org/Home-for-Dinner-Photos-Outrank-by-Rogers|title=Home for Dinner Photos - Outrank by Rogers|publisher=[[Ronald McDonald House Charities]]|url-status=live|archive-url=https://web.archive.org/web/20141006090157/http://rmhtoronto.org/Home-for-Dinner-Photos-Outrank-by-Rogers|archive-date=October 6, 2014|access-date=September 30, 2014}}</ref>

=== Zoocasa ===
In 2008, Rogers Communications launched '''Zoocasa''', an online real estate listing service. The company later became a licensed real estate brokerage and in May 2013, the website relaunched to allow homebuyers to find properties and agents.<ref>{{Cite web|url=https://www.thestar.com/business/real_estate/2015/06/09/rogers-shuts-down-discount-brokerage-zoocasa.html|title=Rogers shuts down discount brokerage Zoocasa {{!}} Toronto Star|website=thestar.com|date=June 9, 2015 |access-date=2016-10-16}}</ref> The service also provided rebates on real estate commissions to buyers and sellers. Zoocasa was shut down on June 22, 2015. The website's domain and technology were purchased for $350,000 and the website relaunched on July 2, 2015, under new ownership.<ref>{{Cite web|url=https://www.thestar.com/business/real_estate/2015/07/02/rogers-communications-sells-zoocasa-real-estate-site.html|title=Rogers Communications sells Zoocasa real estate site {{!}} Toronto Star|website=thestar.com|date=July 2, 2015 |access-date=2016-10-16}}</ref>

=== Texture ===
[[Texture (app)|Texture]] (previously known as Next Issue) was a digital magazine app introduced to the Canadian market by Rogers in 2013.<ref>{{Cite news|url=https://www.theglobeandmail.com/report-on-business/rogers-new-magazine-app-caters-to-digital-reading-habits/article26599368/|title=Rogers revamps Next Issue app to cater to digital reading habits|last=Bradshaw|first=James|date=30 September 2015|work=[[The Globe and Mail]]|access-date=24 December 2017}}</ref> The service had a monthly subscription fee that gave readers access to over 200 magazines in English and French.<ref>{{Cite web|url=https://www.texture.ca/en/newsstand/|title=Texture Canada Catalog|access-date=24 December 2017}}</ref>

Texture was purchased by Apple in 2018; in 2019, it was discontinued and integrated into [[Apple News+]].

== See also ==
{{Portal|Canada|Companies}}
* [[Media ownership in Canada]]
* [[List of telephone operating companies]]

== References ==
{{Reflist}}

== External links ==
{{Commons category|Rogers Communications}}
* {{Official website}}

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