FEATURES Warranty: Life time service guarantee & 1 year warranty Return service: 30 days return service and free return Durable Material: This handbag is made of Crazy Horse Leather, 100% real leather. Removable & adjustable long strap: 26.77-54.33inch length Size (L/W/H): 13.38"(L)*4.72"(W)*11.02" (H) Weight: 2.78lbs Structure: --1 inner main compartment fits the items you need -- 1 inner zipper pocket for your wallet or other important items -- 1 outer front slip pocket fits your tissues, etc --1 removable pouch with 3 pockets This bag is Medium Size and it can convertible to be a shoulder bag or a crossbody bag. A great gift choice for your mother, girlfriend, wife, workmate, or daughter on Birthday, Anniversary, Valentine's Day, Mother's Day, Graduation, Wedding Favour, and Special Day. DETAILS Removable Canvas Padded Cushion & Zipper PocketThe hard canvas padded cushion in the bottom immobilizes the shape and increases the bearing capacityThe interior zipper pocket (6.69” ×8.66”) for 6.2-inch phones, cards, or other small items Top Magnetic Snap ClosureMagnetic snap closure makes this leather tote easy to open and close. You could grab your things easily without pulling the zipper. Humanized Design of Long Shoulder StrapsThe first layer of shoulder strap is genuine leather, and the second layer is braided tape. This design can make sure not to slip easily and your shoulder feel more comfortable when using.With the detachable and adjustable long strap, this leather tote could be used as a shoulder bag and crossbody bag 4 Bottom RivetsThere are 4 metal rivets on the bottom of this handbag, which can protect the leather from scratching or dirty when you put the purse on ground or desk. MAINTANCE It is made of durable buffalo leather (one kind of genuine leather)As we all know, because the crazy horse leather is maintained its original appearance, the distinctive features of the surface will have pores, wrinkles, scars and uneven color, showing a retro and distressed style.The leather surface is easily scratched by sharp objects or nails but lightly wipe can reduce the marks.With the passage of time and usage, the leather will become softer and the patina will become smoother and brighter.This is why people are attracted and fascinated by it. Maintenance of Crazy Horse Leather Bag - Keep away from water, fire, oil. - Wipe in time and dry in ventilation placed if it gets water or oil. - Clean with soft brush or towel, if it gets dirty. - It may dye because of natural characteristic of crazy horse leather; it won't happen after wiping it gently by dry soft towel and a few times of using. SHIPPING & GUARANTEE Shipping time 3-7 business days. All orders are securely shipped with a tracking number. Click here to track. 30-days return guarantee 1 year warranty Lifetime customers service