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To get the most out of Google Home, choose your Help Center: U.S. Help Center, U.K. Help Center, Canada Help Center, Australia Help Center.

Requirements for Google Nest and Chromecast devices

Make sure that your phone or tablet meets the requirements below. Also check that the Google Home app, Nest app, and your device's OS are all up-to-date. If not, you may experience issues when you use either app.

Your phone or computer’s operating system needs to meet the following minimum requirements to use Google Nest devices and third-party products with the Home and Nest apps.

Home app requirements

  • A Google Account
  • A home Wi-Fi network
  • One of the following mobile devices:
    • Android phone or tablet with Android 9.0 or later
    • iPhone or iPad with iOS 16.1 or later
You can download the Google Home app from the Google Play Store or the App store.
 
Note: You can’t set up devices or use the Google Home app on a computer.

Nest app requirements

Note: The Nest app is not available in all regions and languages.

The table below outlines the minimum requirements to install and use the Nest app on different devices.

Android phones and tablets

Android TV

  • A television with Android TV built-in or an Android TV device that runs Android TV 5.0 and is connected to your existing television set. To learn more about these products, check Android.com: Android TV.
  • A Nest account that hasn’t been migrated to a Google Account.

Bluetooth Low Energy (BLE) requirement for Android phones and tablets

A few functions of the Nest app require BLE, which first appeared in Bluetooth 4.0.

Many Android phones and tablets include BLE. Chances are, if you bought your device within the last few years, it has BLE. To check if your device uses Bluetooth 4.0 or later, refer to the technical specifications on your phone or tablet manufacturer’s website.

You can use the Nest app on a device without BLE. Many of the app’s features should work without BLE. However, if you want to use the following features, your device needs to have BLE.

  • Google Nest Protect
    • 2nd gen Nest Protect needs BLE for App Silence and Safety Checkup with the app. If you want to use App Silence and Safety Checkup on an Android device, you also need to have Android 5.0 or later.
    • 1st gen Nest Protect doesn't have or need BLE.
  • Google Nest Thermostat

    • BLE is not needed (applies to all thermostats).

  • Google Nest Cam

Terms of Service and Privacy

The Google Terms of Service and supplemental Nest Terms of Service apply to use of the Google Home app and devices set up via the app.

Note: The Privacy Policy describes how data is handled by this app and these devices. More details in the FAQs on privacy: Google Nest article. Learn about Google's commitment to privacy in the home.

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