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InAppMessaging - After updating to 5.20.2, InAppMessaging no longer appears #2981

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nirazo opened this issue May 10, 2019 · 8 comments
Closed

InAppMessaging - After updating to 5.20.2, InAppMessaging no longer appears #2981

nirazo opened this issue May 10, 2019 · 8 comments
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@christibbs
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api: inappmessaging Firebase In App Messaging
Milestone
6.1.0

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@nirazo
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nirazo commented May 10, 2019

[READ] Step 1: Are you in the right place?

Yes

[REQUIRED] Step 2: Describe your environment

  • Xcode version: 10.2
  • Firebase SDK version: 5.20.2
  • Firebase Component: InAppMessaging + InAppMessagingDisplay
  • Component version: 5.20.2

[REQUIRED] Step 3: Describe the problem

After updating to 5.20.2, InAppMessaging no longer appears.
I used a custom event for the trigger and specified "1 time per device for this campaign" as the display frequency.
Event transmission is successful (confirmed with DebugView), but InAppMessaging is not displayed.
If you change the display frequency, it will not be displayed as well.

InAppMessaging is displayed correctly if it is not a custom event but a default event (for example, on_foreground event).

It used to use Firebase SDK 5.13.0 before updating it, and was able to display correctly in that version with the same settings.

Thanks in advance!
@ryanwilson ryanwilson added api: inappmessaging Firebase In App Messaging and removed needs-triage labels May 10, 2019
@firebase firebase deleted a comment from google-oss-bot May 10, 2019
@michalbencur
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michalbencur commented May 14, 2019 •
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We integrated InAppMessaging only yesterday, with new 6.0.0 release and experience the same bug as describe above.

Campaign triggered on_foreground gets delivered, but campaign triggered by our own event never shows up.

Using Firebase (6.0.0)
Using FirebaseAnalytics (6.0.0)
Using FirebaseAnalyticsInterop (1.2.0)
Using FirebaseCore (6.0.0)
Using FirebaseInAppMessaging (0.14.0)
Using FirebaseInAppMessagingDisplay (0.14.0)
Using FirebaseInstanceID (4.0.0)
Using FirebaseMessaging (4.0.0)
@christibbs
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I'm seeing this as well, investigating.
@nirazo nirazo changed the title InAppMessaging - Afterupdating to 5.20.2, InAppMessaging no longer appears May 15, 2019
@ryanwilson
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We've tracked down the cause and are working on a fix.
@ryanwilson ryanwilson added this to the M48 milestone May 16, 2019
@jonameson
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@ryanwilson any workarounds available while using the latest Firebase libs? We are also having the same issue.
@ryanwilson
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Unfortunately not, but we should have a new release out shortly that fixes the issue. Hang tight!
@christibbs
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This is fixed in the latest SDK update. Run pod update, it should install FirebaseInAppMessaging 0.14.1 where this is fixed.
@jonameson
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Confirmed works! Thank you guys!
@nirazo
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nirazo commented May 22, 2019 •
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Confirmed works, too! Thank you guys!!!
@firebase firebase locked and limited conversation to collaborators Oct 15, 2019
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Labels
api: inappmessaging Firebase In App Messaging
6 participants
@jonameson @michalbencur @ryanwilson @nirazo @google-oss-bot @christibbs