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Restore system backup gives problem #4677

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SergeShkurko opened this issue Jan 14, 2020 · 6 comments
Closed

Restore system backup gives problem #4677

SergeShkurko opened this issue Jan 14, 2020 · 6 comments
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@SergeShkurko
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Environment

  • Xcode version: 11.3.1
  • Firebase SDK version: 6.14.0
  • Firebase Component: FirebaseRemoteConfig
  • Component version: 4.4.6

Description

I having an app with integrated Firebase remote config. I take a backup of all application and restore it again in the same iPhone/other iPhone. After the restoring backup, Firebase remote config is stopped working until the reinstall app again from AppStore, So some depended functions are not working in the live app.

The app is working normally after reinstalling from AppStore.

Getting error from Firebase Remote config is The operation couldn't be completed. (com.google.remoteconfig.ErrorDomain error 8003.)

Same issue on stackoverflow

Steps to reproduce:

  • Run app (remote config fetched success)
  • Backup ios system
  • Restore backup ios system
  • Run app (remote config gives 0 keys)
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@rizafran
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Hi @SergeShkurko, apologies for the late response. I have filed this issue internally tracked at (b/148386739).

@Goseong
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Goseong commented Feb 4, 2020

We are also experiencing this problem, any updates here? We have some key app feature relying on a valid remote config and it's now negatively affecting our users.

@rizafran
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rizafran commented Feb 4, 2020

@Goseong, I'm sorry to hear if this issue is negatively affecting your users. I have made a follow up internally, and we'll inform you as soon as we have an update.

@rizafran
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Hi all, this issue has been fixed in the latest release of SDK as shown here. Feel free to comment here if you're still experiencing an issue on restoring your backup, and we'll reopen this thread to continue investigating it.

@paulb777 paulb777 added this to the 6.18.0 - M65 milestone Feb 26, 2020
@Goseong
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Goseong commented Mar 4, 2020

Great, thank you for the work!

@firebase firebase locked and limited conversation to collaborators Mar 28, 2020
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