karda76

Karin Dahl Petersson

Senior Librarian

Coordinator of the Library’s online chat and email service

Coordinator of the Library’s online chat and email service

I am coordinator of the Library’s digital reference service and it is my job to ensure the excellence of our customer service via live chat and email. Our goals are consistency in service levels and that users are always met with a good reception.

I also work with cataloguing and customer service at Campus Norrköping Library.