In our commitment to enhance your shopping experience and customer satisfaction, POMNIA promises to provide a full refund, including shipping costs (if any), any damaged, defective, or incorrectly shipped standard-sized dresses. If you discover any quality issues with our products upon receiving your package, please contact us within 7 days. Our customer service team is always ready to assist you. If you are dissatisfied with the product or have a change of mind, you can still return it. Please note that if the product has no quality issues, we will provide a 70% refund, as all standard-sized dresses are made-to-order. Therefore, we will deduct 30% as a restocking fee. For more details, please click to view our return policy page.» Customer service email: hello@pomnia.com