Oversized, spacious, extremely comfortable and unique, with high neck and a large hood, this sweatshirt is made of high quality heavy cotton material. Chick and trendy you will look glamourous and feel warm anywhere you go. MATERIALS: Heavy cotton sweatshirt material ------------------------------------------- If you have any questions about the item or have any personal requirements about the garment, please do not hesitate to send us a message, our team is available 24/7, or check out our shop policy. -> https://www.etsy.com/shop/FloAtelier#policies Check out our website and Instagram page for more updates on our work process and upcoming projects. Website: https://floatelier.com Instagram: floatelierr Garment fit We LOVE! To work individually for every customer and are able to fulfil all personal requests and changes for every garment. Ask us straight away or leave us a note with your purchase. **Please use the size chart we listed below or send us your body measurements and we will make an individual custom fit for you. ** **We do NOT charge extra for item personalization. ** Colors If you cannot find your color amongst the options, we are happy to provide you with different samples and variations of the closest we can get for you. Please keep in mind that images of colors and cartels may differ, due to specifics of monitoring settings. If you are uncertain about the appearance of a particular color, ask us right away and we will clear all doubts. Shipping We try to ship the items from 1 to 2 weeks after the purchase is made and the payments has gone through. The bill of lading is filled automatically with the address in from your Etsy account. If you wish to receive it at a different address, make sure you put down note with it. **Please make sure you give us your phone number. Without it we cannot fill in the bill of lading and it will take longer to receive your item. ** **Please note that custom orders may take longer as it requires additional time and special attention. ** We do not ship items during national holidays and weekends; however, we are available and can be contacted during this time. We use DHL standard shipping, and the estimated delivery days for different countries are the following: North America - 1 - 3 work days Europe - 1 - 2 working days Asia - 5 - 7 working days Australia - 5 - 7 working days Africa - 7 - 12 working days South America - 5 - 12 working days PLEASE NOTE: There might be delays due to custom procedures and holidays for which we cannot take responsibility! **All applicable duties, fees and taxes are the responsibility of the buyer, if they apply! ** Exchanges and Refund Customer satisfaction is our main goal. However, if you are not fully satisfied with our item, there are several ways we can resolve the situation. We except exchanging requests within 3 calendar days, from the date of delivery. If you wish to return a garment, the item has to be unworn and in perfect condition, with labels attached and in original packaging. We will make the full refund, once we receive the item and is in its original packaging. The initial shipping cost is non-refundable. MEASURING GUIDE When taking measurements is best if someone else is doing it, so inaccuracies are avoided. Please do not measure over clothing. **Please note that we work with body measurements (adjusting the pattern to body width), if you are sending measurements of garments leave us a note or let us know via message. ** 1.Bust - Make sure you are wearing a bra on and wrap around the chest properly. Remember that the bra size is different bust line 2.Waist - Make sure you are standing straight and wrap around your upper waist line. It is located 1 inch above the belly button and remain relaxed, while keeping the tape measure comfortably loose. 3.Hips - The hip line is located on the broadest part of the upper part of the leg and the buttock, which also has to be levelled parallel to the floor. 4. Waist to hem - Distance between waist and desired length of the garment. 5. Shoulder to hem - Distance between the outer part of the shoulder to desired length of the garment. 6. Sleeve - Distance between the outer part of the shoulder and the wrist ** Please note we do personal customization and are happy to work with your body measurements. However, if you prefer standard size chart, please go through carefully the sizes below and chose the closest to you, so we can avoid future misunderstandings. ** SIZE CHART Size XXS (US 0, UK 4, Italian 34, French 32, German 30, Japan 1) Bust: 81cm 31.9inch Waist:63.5cm 25 inch Hips:89cm 35inch For overall height: 157cm 61.8inch Size XS (US 2, UK 6, Italian 36, French 34, German 32, Japan 3) Bust: 85cm 33.5inch Waist: 66cm 26inch Hips: 91cm 35.8inch For overall height: 160cm 63inch Size S (US 6, UK 10, Italian 40, French 38, German 36, Japan 7) Bust: fits bust around 35.5"/90cm Waist: 71cm 28inch Hips: 97cm 38.2 For overall height: 165cm 65inch Size M (US 10, UK 14, Italian 44, French 42, German 40, Japan 11) Bust: 95cm 37.4inch Waist: 76cm 29.9inch Hips: 102cm 40.2inch For overall height: 170cm 66.9inch Size L (US 14, UK 18, Italian 48, French 46, German 44, Japan 15) Bust: 103cm 40.6inch Waist: 84cm 33.1inch Hips: 109cm 42.9inch For overall height: 175cm 68.9inch Size XL (US 18, UK 22, Italian 52, French 50, German 48, Japan 22) Bust: 110cm 43.3inch Waist: 91cm 35.8inch Hips: 117cm 46.1inch For overall height: 175cm 68.9inch ------------------------------------------------------------------------------- **WE DO WHOLESALE** If you wish to make a wholesale order, contact us and we will discuss personally all questions, requests and further actions. With Love, FloAtelier
