❣ PRODUCT DESCRIPTION They are just perfect for a wedding, not only super comfortable but they also give a sophisticated, cool urban look for the bride. They are also great as a casual, elegant pair to wear every day to work or evenings out. We made our shoes to achieve comfort, durability, and high aesthetics. In other words, we made the prettiest, softest, and most comfortable shoes! * Standard fit & generally runs true to size * The design is super flattering on all feet shapes and sizes * Leather lining with leather soles (3mm) & anti-slip rubber heels (6mm) The lining is made of super-strong leather and a lightweight anti-slippery sole. This oxford shoe will fit all seasons and can be used as a casual or fancy accessory. An all-seasons fashionista piece. ❤️ Find your correct shoe size: Place your feet on a piece of paper and draw the shape of your feet. Use measure the distance from the heel to the big toe. Please don't hesitate to contact me for any help ❣ INFORMATION * Leather Upper * Leather lining * Leather insole * Slightly padded footbed * Outsoles: Durable Anti-slippery Rubber * Heel Height:1.6cm/0.6'' heel. * Sizes available: 5 to 11 US Women's / 36 to 42 Europe ❣❣Check our wedding shoes collection: www.etsy.com/shop/GuanaSandals?ref=seller-platform-mcnav§ion_id=32850696 ❣❣Check our wedding sandals collection: www.etsy.com/shop/GuanaSandals?section_id=27714870 ❣❣Enjoy browsing my shop: www.etsy.com/shop/GuanaSandals ❣Returns: Returns are not accepted EXCEPT in the case of damaged or defective products. Since all our shoes and sandals are made-to-order and produced only after an order is placed, please choose carefully. For guidance, refer to the last picture in each listing or contact us for assistance in selecting the correct size. Customers are responsible for providing accurate measurements for their made-to-order or custom shoes. Items must be returned within 14 days of delivery. Please use postal services with a tracking number--NOT courier services--to avoid any additional costs. Contact us for more details. ❣Exchanges: When ordering a general size, such as 38EU, please be aware that returns for refunds are not permitted. However, you can exchange the item for a different size (either larger or smaller) within the same design and color. Buyers are responsible for both return and exchange shipping costs. For further return instructions, please contact us. ❣Refunds: Refunds are NOT offered for incorrect size or color choices. In such cases, you may exchange the item, but please be aware that customers are responsible for the shipping costs associated with both the new item and the returned one. Refunds are ONLY available for shoes that are damaged or defective upon arrival. If the product was delivered with free shipping, you will be responsible for the shipping costs we incurred. Additionally, please note that customers are responsible for any return shipping fees. ❣❣By placing an order, you agree to all the terms and conditions regarding refunds, returns, and exchanges.❣❣ Thank you for choosing GuanaSandals.❣Returns & Exchanges Policy❣ At GuanaSandals, your satisfaction is our utmost priority, and we are committed to providing a smooth and personalized shopping experience. Each of our products is made to order, meaning they are crafted specifically after a customer places an order, rather than being pre-made and stored. We encourage you to carefully review the product descriptions, and should you have any questions or need further assistance, please do not hesitate to contact us. 1.Exchange Only: As all of our products are handmade to order, returns are not allowed following European Union regulations regarding withdrawal rights. 2.Refund Policy: While we do not offer refunds, we are more than happy to facilitate exchanges to ensure your satisfaction. 3.Eligibility for Exchange: To qualify for an exchange, the following criteria must be met: oThe item must be unused and unworn. Shoes should be tried only on a soft, carpeted surface to prevent any damage to the soles or leather. Items that do not meet these conditions will not be accepted and will be returned to you. oThe item must be returned in its original packaging, undamaged and with all labels intact. It should be securely placed in its original bag and properly protected. oExchanges must be requested within 14 days of delivery. 4.Shipping Costs: Customers are responsible for the return shipping costs, as well as the shipping costs for the replacement product in the exchange. 5.Manufacturing Defects: In the unlikely event of a manufacturing defect, we will either resolve the issue or provide a replacement product at no additional charge. We are committed to providing exceptional service and are available to assist with any concerns you may have.