Welcome to AVINZIA! Discover our handmade, tarnish-free jewelry--designed and crafted with love by me, Renata! 💛 * Check our selection of products here: https://www.etsy.com/shop/AVINZIA --- **KEY INFO** **Necklaces * Most of our necklaces measure 16", but if you need a different length, you can place your order and add a note with the desired length in the checkout box. * If an additional charge is required based on your requested length, we'll notify you prior to shipping. **Custom Orders & Charms Reach out for custom designs or sold-out items. **Shipping * Orders ship within 1-3 business days after payment is cleared. * International buyers are responsible for import duties. * Once a package is marked as delivered, we are not responsible for lost items or incorrect shipping addresses. **Returns/Exchanges * All sales are final. * Store credit or exchanges are available within 14 days after delivery. * Processing takes 3-5 business days after receipt. **Materials & Warranty * Made with zamak, 18k gold, and Italian varnish, backed by a 1-year warranty. * If well taken care of, our jewelry won't tarnish, fade, or rust for at least 5 years. * *We reserve the right to make small changes to a piece to recreate the same look due to limited supplies and small batch production.* **Product Photos We always strive to showcase the real product, but please note that colors may vary slightly due to differences in device displays. **Care Instructions * Our jewelry is tarnish-free but not waterproof--avoid water, perfumes, and lotions to extend its lifespan. * Clean with a soft cloth to maintain shine. **Questions?** Message us anytime! **Happy shopping 😊