The shoes are burgundy color,, they are block heels, heel length is 5 cm, satin with bow, bridal shoes. It is guaranteed to be completely handmade. We produce first class quality . It is a very preferred product as wedding and henna shoes. The sole is padded. Any questions you can write to us from the ask the seller section to get information about the molds or the product. If you are unsure of your size, please consult us. We love to help you choose the right size. 35 EU women's - 4,5 US women's 36 EU women's - 5 US women's 37 EU women's - 6 US women's 38 EU women's - 7 US women's 39 EU women's - 8 US women's 40 EU women's - 9 US women's EXCHANGES In case you are interested in an exchange, you should return them to us and as soon as we receive them we will send you the new couple. I would like to inform you that they should be sent by registered letter and give us the tracking code. The package must be sent within 7 working days from the date of the return request. You will also be responsible for the return and exchange of the shipment. While we understand that shoes should be tested, we advise you to try shoes in the area of the carpet and with a clean foot. We will ONLY accept the returned product for exchange in original clean condition and accompanied by the original invoice and the labels MUST be attached (WITHOUT EXCEPTION). In case of refund for free shipping, you will be charged with the shipping costs we paid for the shipping of your order (as this money was used to ship your item) Note that the buyer is responsible for the shipping cost of the refund, customs fees as they will be deducted from your refund amount. As customs regulations vary from country to country, customs duties are the sole responsibility of the buyer RETURNS *While we understand that shoes should be tested, we advise you to try shoes in the area of the carpet and with a clean foot. We will ONLY accept the returned product for exchange in original net condition and accompanied by the original invoice MUST be attached *In case of refund for free shipping, you will be charged with the shipping costs we paid for the shipping of your order (as this money was used to ship your item and does not enter our store) Note that the buyer is responsible for the return shipping cost, customs fees, as they will be deducted from your refund amount *The customer must pay for the shipment of the returned product. *Concerning orders that include more than 2 pairs of shoes, buyers are not able to return all the pairs, but should keep at least 1 of them. *The orders that the buyer refuses to receive, are non refundable. Notes; Some countries may charge customs fees and buyers are responsible for paying those fees that you may have to pay in your own country. The buyer is responsible for receiving the shipment and the buyer will pay for the shipment if he does not receive the shipment for any reason and will be returned. Thank you for choosing us...
