4.1
240K reviews
10M+
Downloads
Content rating
Everyone
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About this app

The most important services & advantages in the Mein o2 app.

With the multiple award-winning Mein o2 app, you can use the most important services and benefits anytime, anywhere.

It doesn't matter whether it's a prepaid or term contract, you'll find everything here at a glance. The o2 Business App is available for business customers.

The Mein o2 app offers the following functions:

FOR CONTRACT CUSTOMER
———
• Check consumption: data volume at home and abroad, telephony and SMS outside of flat rates - also as a home widget
• View tariff details and book tariff options
• Change customer data – conveniently while on the move
• View invoices and itemized bills (EVN).
• SIM & contract services such as number portability, order and activate eSIM, manage third-party services and much more.
• Send live check of the o2 network and fault report
• New customer benefits every month with our Priority loyalty program


FOR PREPAID CUSTOMERS:INS
———
• Check used data volume & units (minutes & SMS).
• View current credit and easily top up credit
• Change tariff or book additional options
• Change customer data – conveniently while on the move
• Live check of the o2 network


FOR MY HANDY CUSTOMERS
———
• Information on the My Handy contract
• Digital version of the invoice
• Insight into the installment plan
• Early Payment


PLEASE NOTE
———
Mein o2 is the app for o2 private customers. The »o2 Business App« is available for business customers. Alice Mobile connections and third-party providers are not supported.


LIABILITY/REQUIREMENTS
———
Please note: This app is based on the online services of Telefónica Germany. Constant availability of the service cannot be guaranteed. To use the Mein o2 app, an account at o2online.de is required
Updated on
6 Dec 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
235K reviews
Sanika Acharya
4 December 2024
Cannot login on the app. keeps showing the login page again and again even after entering all login details . It keeps showing me this message: " Something didn't work An error occurred while logging in. Please try again in a few minutes. Note: You cannot log into the app with the O₂ Community Login. " Yes I have a tariff with you and tried registering with the login id in the app. But couldn't
3 people found this review helpful
Telefónica Germany GmbH & Co. OHG
4 December 2024
Hallo Sanika Acharya, vielen Dank für deine Bewertung. Du hast versucht dich mit deiner Rufnummer zu registrieren?
Андрій Півторак
12 December 2024
The app is confusing, there is no English language and copying and translation within the phone is intentionally disabled, like they are trying to it worse for non German speakers Also for payment instead of using Google services for Google pay, or using PayPal app, and just exchanging tokens you are asked to directly enter your login data within the app, and given how poorly the app is implemented I really wouldn't trust the app to handle data securely.
Telefónica Germany GmbH & Co. OHG
12 December 2024
Hi Андрій Півторак, thank you for your review. We can understand your wish for an English version. We don't have a solution for you in the short term, but in the long term we will also offer an English version of the app. Until then, you can use our website and have it translated with the help of a browser plugin.
Simon-James Schiffer-Wilson (Nosaddle)
13 December 2024
Not all functions are available in an User Friendly speaker of a multicultural native language. e.g I would find this app less irritating if all functions were available in English. Unbelievable that even after several years, that this App is still not available e.g. in the English Language
8 people found this review helpful
Telefónica Germany GmbH & Co. OHG
22 April 2024
Hallo Simon-James Schiffer-Wilson (Nosaddle), danke für deine aktualisierte Bewertung. Dein Feedback diesbezüglich nehmen wir gerne mit.

What's new

Dieses Update behebt Crashes der letzten Version