Kurt Kühnert
I have been using Finom (Solo) for over a year now. Until today, I was very happy. Everything worked well, the interface is great, and the costs were low. Today, I have noticed that Finom now charges 2.5 € per outgoing transaction. This fee is absolutely ridiculous. If they do not revert this change, I will have to change to a different bank.
PNL Fintech BV (trade name FINOM)
December 12, 2024
Hi Kurt, thank you for sharing your feedback. We're sorry to hear about your concerns with the new Solo pricing. We’d love the chance to discuss this further and explore options that better align with your needs. Please reach out via hello@finom.co or the in-app chat—we’re here to support you and find a solution.
Nicolas Christin
The app won't let you use it if your phone doesn't pass Google's "Play Integrity" checks. So if you have a custom ROM on your device (LineageOS, GrapheneOS, etc), you simply won't be able to use the app at all ("This device runs unsigned or rooted software version and isn't supported by Finom"). Other than that, the app was decent before they implemented this check.
1 person found this review helpful
PNL Fintech BV (trade name FINOM)
September 6, 2024
Hi Nicolas, Thank you for your feedback. We’ve notified our Technical team about the issue you reported and will get back to you shortly. We apologise for the inconvenience and will do our best to resolve it promptly. Your patience is appreciated, and we’re here to help you sort it out.
A. Uwe
The bank is very unprofessional, for 5 days, they refused to honor a legitimate request to process a transaction, they refused to communicate with me and they do not have a phone number that I can use to contact them. Emails are rarely responded to timely. It appears the APP is fraudulent
1 person found this review helpful
PNL Fintech BV (trade name FINOM)
November 22, 2024
Hello, we’re sorry for the frustration caused by the delay in your transfer due to essential compliance checks. We’re pleased to inform you that these checks have now been successfully completed, and your transfer is being processed. Thank you for your patience and understanding during this time; we truly appreciate it.