Teaching customer service skills

Download the high quality printable PDF at: www.christopherspenn.com/2012/02/great-customer-service-i...

Print our five free customers service training games, and add a little fun with meaning to your next training sessions. Our customer service course activities are unique and easily adapted to a range of workshop environments. Business Training Works in a leading onsite soft-skill training provider.

An empathy statement is a short phrase that you can use to create a connection with the person you are conversing with. It shows that you are making that person

A guide to soft skills employers seek for customer service jobs, how to develop them, and tips to emphasize them when applying for jobs.

Learn how to say sorry at work. We offer you 8 tips for an effective apology + effective phrases you can use while apologizing.

Classic Resume Templates Word can save you time and ensure that your resume looks professional and stands out to potential employers. Service 24/7.

Great leaders know how to connect with people and must train their employees to do the same. Connections are critical, yet many employees in sales and service lack the skills required to have a good conversation. Here is a step by step guide for making great customer connections. Leadership. Leadership skills. Sales skills. Customer service. Tips for managers. Customer experience.