The heart signet ring is a classic, and this one is personalized with an inset monogram. This item is engravable with text or monogram of your choice at no extra cost. The initals are engraved onto the ring and embedded in the 3D model for a flawless embossed finish. You may choose to customize this ring with different images, letters or words. A render of your custom design will be sent to you before production. Heart width: 12mm Heart height: 10mm A few notes about our gold: - Though we do not hallmark the insides of all our rings (it can interfere with the outside design), please be assured that items labeled as gold are made in solid gold, not gold-filled or plated. - For items for which it is available, 8K gold is a lower grade of gold and may darken slightly with use - Our white gold is not rhodium plated, so the gold may tinge towards yellow (14K) or gray (8K). This creates a more natural feel which goes with our vintage and nature themed designs and does not require that the product be re-plated after a certain time. CUSTOMIZATION As with all our items, this piece is customizable. Please feel free to contact us if you would like this piece customized with a different color of gold. SHIPPING All items are made in Istanbul and we ship worldwide via tracked UPS shipping. All items are made to order - Processing time is 5-7 business days, while shipping takes around 7-10 business days to the US, Europe and the UK. Orders to Asia, Oceania and Africa can take up to 3 weeks to arrive. CUSTOMS & RETURNS Customs fees may be required for some countries, so please check with your country's policies. (EU countries may charge up to 30%) Returns and exchanges are possible within 14 days of delivery only if the item is defected. Items must be returned in the original packaging and condition before a refund can be made and shipping fees are the responsibility of the customer. Items will be refunded for the listing fee only, minus shipping. All paid customs fees are the responsibility of the customer. A tracking number must be included. Please note that custom orders (including engravings, special platings and quarter size requests for rings) are non-refundable. RING SIZING Though checking your size with an actual ring sizer (or a local jeweler) is the most guaranteed way of finding out your size, you may also visit us in our Istanbul studio to have your finger measured professionally. If you receive your item and realize you have given the wrong size (half or quarter size differences), we can resize your ring for you with a $60 resizing fee. However in some cases, resizing with your local jeweler may be a more viable option than having to pay for shipping costs. If your ring size is over one full size, further costs may be necessary to remake your ring entirely. In some cases, resizing with your local jeweler may also be a more viable option than having to pay for resizing. GUARANTEES AND REPAIRS All Emma Krafft items are guaranteed for up to one year of purchase. For items that are damaged due to user mismanagement, a repair fee may be applied. No responsibility will be taken for repairs made by another jeweller. PRODUCT PHOTOS * Packaging shown will be sent with our gold items. Bronze, silver and larger items may be sent with our fabric pouches and/or shopping bags. * Some photos may show grades and colors of gold. These should not be mistaken for the original listing and are added to give an idea of different gold colors available. ITEM CARE All Emma Krafft items are made to the highest standards, but as with all premium items, they also require care. Please see the 'Jewellery Care Guide' at www.emmakrafft.com for more details on how to care for your jewellery.
