Step confidently into your special day with these elegant DARK GREEN Bridal Block Heels - Handmade with care, these exquisite Wedding Shoes feature an Open-Toe design with a delicate Organza Ankle Strap. The "ELIZA" Bridal shoes are the perfect combination of style and comfort, ensuring you shine on your big day. * Heel Height: 6cm/2.36inches & 8cm/3.15inches (pictured) * Fit : Normal * Exterior: Velvet Fabric * Interior: Genuine Leather * Handmade in Greece * Made to order * Color Available: Dark green, Sage green, Black, Burgundy, Dark Blue, Light Blue, Royal Blue, Dark Purple, Brown, Burnt Orange, Beige, Mustard, Pink SIZE CHART Not sure which size to buy? Shoe measurements are provided below: For a more accurate fit, you can measure your foot using our recommended method and select the appropriate size from the size chart (You can view the measurement method in the photos of the listing). EUUSFOOT LENGTH CM/IN 354.522.7 CM / 8.94 IN 36523.3 CM / 9.17 IN 37624.0 CM / 9.45 IN 38724.7 CM / 9.72 IN 39825.4 CM / 10.0 IN 40926.2 CM / 10.31 IN 411026.7 CM / 10.51 IN 421127.2 CM / 10.71 IN Whole sizes only. If you take half size, go UP to the nearest whole size. If you're uncertain about your size, please don't hesitate to reach out to us. We're here to assist you in finding the perfect fit. * Each pair of shoes undergoes meticulous packaging, ensconced within a cardboard box and accompanied by a luxurious fabric dust bag. For more wedding shoes with organza wrapped tie click here: https://yvollashoes.etsy.com/listing/1599517779 https://yvollashoes.etsy.com/listing/1625856727 https://yvollashoes.etsy.com/listing/1586868352 PROCESSING TIME & SHIPPING SHIPPING via DHL EXPRESS WORLDWIDE: (Your phone number is required by DHL.) Production time is 5-10 business days. Once the order has been dispatched, we will provide you with a tracking number link so that you can monitor the progress of your package. We will ship your order to the address provided on your Etsy account, so please ensure that it is accurate and up-to-date. We cannot accept responsibility for any lost, damaged, delayed, or unclaimed packages, or for any customs delays. Please be aware that any taxes or customs fees are the responsibility of the buyer. Unfortunately, we have no control over these charges, as customs policies vary by country. Please note: DHL EXPRESS delivers to 240 countries. However, there are a few remote areas where DHL does not provide delivery service. In such cases, your parcel will be shipped via regular postal service. EXCHANGES If you are interested in an exchange (e.g. wrong size), please follow these steps: 1. Return the item(s) to us, and as soon as we receive them, we will send you the new item(s). 2. The package must be sent within 7 working days from the date of the return request. 3. The shoes must be in their original, unworn condition. 4. When shipping the item(s) back to us, please use registered regular mail with a tracking number for your protection. DO NOT USE COURIER SERVICE. 5. You will be responsible for the cost of returning and exchanging the shipment. Please Note: * Items with a 50% discount are not eligible for returns or exchanges. * Customized items do not qualify for exchanges. IMPORTANT: Keep in mind that any taxes or customs duties are the buyer's responsibility. Unfortunately, we have no control over these charges, as customs policies vary from country to country. REFUNDS We gladly accept returns (excluding shipping costs) if you contact us within 7 days of receiving your order. To be eligible for a refund, the item must be in its original, unworn condition. Please Note: * In the case of a refund for free shipping, you will be charged for the shipping costs we incurred to send your order (since this cost was used to ship your item and is not retained by our store). * The buyer is responsible for the return shipping cost and any applicable customs fees, which will be deducted from your refund amount. * When returning the item to us, please use registered regular mail with a tracking number for your protection. DO NOT USE COURIER SERVICES. Please be aware: * Items with a 50% discount are not eligible for returns. * Custom orders are non-returnable. CANCELLATIONS We accept cancellations only within 24 hours of placing the order. If you encounter any issues with your order, please contact me first via Etsy conversations, and I will do my utmost to resolve the issue. Each pair of YvollaShoes' leather sandals is handcrafted using the finest Genuine Greek Leather. It's important to note that subtle variations in color may occur due to factors such as lighting conditions or differences in monitor brightness and contrast settings. This individuality is what sets apart our handmade products, highlighting their inherent beauty and uniqueness. Thank you for visiting our shop! We invite you to return and explore more at https://yvollashoes.etsy.com Your satisfaction is my top priority! Maria
