Resideo Status

Dec 15, 2024

No incidents reported today.

Dec 14, 2024

No incidents reported.

Dec 13, 2024

No incidents reported.

Dec 12, 2024

Resideo Smart Home

Resolved - All services are running normally
Dec 12, 12:31 UTC

Investigating - We are aware some of our customers are experiencing issues with our application. Your device can still be used directly. We apologize for any inconvenience this may have caused.
Dec 12, 12:16 UTC

Resideo Smart Home

Completed - All services are running normally.
Dec 12, 12:30 UTC

Scheduled - The app has an upcoming maintenance scheduled. We apologize for any inconvenience caused during this period.
Dec 12, 07:33 UTC

Planned maintenance

Completed - All services are running normally.
Dec 12, 09:42 UTC

Scheduled - There is upcoming maintenance planned on from 12th December 2024 3:30AM EST to 12th December 2024 5:30AM EST, during that time some users may experience temporary issues. We expect the access to return very soon.
Dec 12, 07:37 UTC

Dec 11, 2024

No incidents reported.

Dec 10, 2024

No incidents reported.

Dec 9, 2024

No incidents reported.

Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

Dec 6, 2024

No incidents reported.

Dec 5, 2024

Resideo Smart Home

Completed - All services are running normally.
Dec 5, 11:59 UTC

Scheduled - The app has an upcoming maintenance scheduled. We apologize for any inconvenience caused during this period.
Dec 5, 08:02 UTC

Dec 4, 2024

Resideo Smart Home

Completed - All services are running normally.
Dec 4, 11:49 UTC

Scheduled - The app has an upcoming maintenance scheduled. We apologize for any inconvenience caused during this period.
Dec 4, 09:24 UTC

Dec 3, 2024

Total Connect Comfort App

Resolved - Systems are operational.
Dec 3, 23:37 UTC

Investigating - We are aware some of our customers are experiencing issues with our Total Connect Comfort (TCC) application. The thermostat can still be used directly to control your heating and cooling system. We apologize for any inconvenience this may have caused.
Dec 3, 17:18 UTC

Resideo Smart Home

Resolved - All services are running normally
Dec 3, 15:43 UTC

Investigating - We are aware some of our customers are experiencing issues with our application. Your device can still be used directly. We apologize for any inconvenience this may have caused.
Dec 3, 13:42 UTC

Resideo Smart Home

Completed - All services are running normally.
Dec 3, 15:11 UTC

Scheduled - The app has an upcoming maintenance scheduled. We apologize for any inconvenience caused during this period.
Dec 3, 08:39 UTC

Resideo Smart Home

Resolved - The app has an upcoming maintenance scheduled. We apologize for any inconvenience caused during this period
Dec 3, 07:31 UTC

Investigating - We are aware some of our customers are experiencing issues with our application. Your device can still be used directly. We apologize for any inconvenience this may have caused.
Dec 3, 06:01 UTC

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.