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How to receive and pay your Bell bill during a Canada Post work stoppage.

Manage your account during a Canada Post work stoppage: sign up for pre-authorized debit.

Set up Pre-authorized payments with MyBell.

Pay my bill during a Canada Post work stoppage

Due to the Canada Post work stoppage, mail to and from Bell may not be delivered.

Please remember that you will continue to be responsible for paying your Bell bill on time during a postal disruption. To keep track of your bills and avoid late fees, we encourage you to register your account on MyBell. To sign up, please visit MyBell and follow the simple steps to access your account online, switch to paperless billing, and set up payments by bank account or credit card.

You can also make payments through online banking, at a bank machine or in person at your financial institution.

Here are some questions and answers to help you if there is a Canada Post work stoppage.

I receive my bill in the mail. How can I check my account balance?

We recommend switching to paperless billing on MyBell to stay up to date on your account activity, payment amounts and due dates.

What are my payment options during a postal disruption?

  • Online: Visit MyBell and sign up for pre-authorized payments by bank account or credit card. You can also make a one-time payment.
  • In person: You can also print your paperless bill and pay in person at one of our Payment agents or at your bank or through an ATM. Please contact your financial institution for instructions and details.

Will late payment charges apply if I don’t get my bill or can’t send a cheque?

Yes. To avoid late fees, please register for e-bill to stay updated on your account and pay your bill using any of the options outlined above.