1.
Unplug the power cable on the back of the modem.
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2.
Wait 10 seconds.
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3.
Reinsert the cable.
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4.
Wait approximately 5 minutes for the modem to complete the rebooting process.
If your issue is not resolved, or occurs frequently, please contact us.
5.
Once the modem has restarted, check to see if your signal has returned.
If your issue is not resolved, or occurs frequently, please contact us.