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Using Bell email

About Bell email

With Bell email, you'll enjoy an easy-to-use interface, a mobile device-friendly experience, enhanced security, an ad-free inbox and more. Your account includes:

  • Sufficient email storage.
  • Email anti-virus protection.
  • Junk email filter.
  • Online access at bell.net.

Contacts: keep track of all your contacts, create distribution lists and add profile photos.

Calendar: schedule appointments, invite other participants and toggle calendar views.

Tasks: create task lists, set reminders and track your progress.

Managing your Bell email address and password

Forgot your email address or your password?
You can reset your password or look up your email address.

Looking to manage your other Bell Internet usernames and passwords?
Other Bell Internet services may use different logins. Learn more

Accessing your Bell email via the Web

We highly recommend using web-based Bell email to make the most of its many features. Learn more about Bell webmail.

To sign in to your Bell email account from the web:

  1. Go to www.bell.net or bell.ca/webmail.
  2. Enter your Bell email address and password.
  3. Click Log in.

You can be signed in on more than one computer at once.

When you're done using Bell email, click your name in the top right corner of the window and choose Log out, or simply close your web browser. You'll be signed out automatically if you leave your Bell email idle for a period of time, unless you checked the Keep me signed in option.

Accessing Bell email via smartphone, tablet or computer

We highly recommend using web-based Bell email to make the most of its many features. Learn more about Bell webmail.

However, you can configure Bell email to work with your email software using either POP or IMAP settings. We recommend using IMAP because it provides useful functions, such as syncing your folders and messages across multiple devices.

Follow these steps to set up email using IMAP settings.

iOS:

  1. Touch Settings.
  2. Touch Mail.
  3. Touch Account.
  4. Touch Other.
  5. Touch Add Mail account.
  6. Enter your name, email address and password and touch Next.

Note: if the email account details are automatically recognized, the account will be added. Otherwise, follow the steps to set up the account manually.

Android:

  1. Open the Gmail app and navigate to the Settings section.
  2. Touch Add account.
  3. Touch Other.
  4. Enter your full email address and touch Next.
  5. Enter the password for your email address and touch Next.

Note: settings can vary by device. For more information, contact your device manufacturer.

Computer

  • Get step-by-step instructions to set up your email software with IMAP settings
  • If your email software is not listed, you can attempt to set it up yourself using the support options offered by your software manufacturer.
    You’ll need your Bell email address and password, plus one of the following server settings. We recommend using IMAP.

Email server settings

Incoming mail server (IMAP or POP)

IMAP POP
Server imap.bell.net pophm.sympatico.ca
Port 993 995
SSL required Yes (Select This server requires a secure connection (SSL) or Use SSL.)

Outgoing mail server (SMTP)

Server smtphm.sympatico.ca
Port 25 (or 587 if port 25 does not work)
Authentication required Yes
TLS/SSL required Yes
(Select STARTTLS or TLS if available. If not, select SSL.)

Syncing Calendar and Contacts:

If you want to sync your Calendar and Contacts to your device or email software, you can do so using CalDAV (Calendar) and CardDAV (Contacts). Use the following settings:

CalDAV/CardDAV server dav.webmail.bell.net
Port 443
Encryption SSL

Minimum operating software requirements for Bell email

To ensure you can access your Bell email, and to support current security protocols, you need the following operating software. This does not affect your login information and stored messages.

Supported browsers and operating systems

Browsers

  • Internet Explorer 11 and higher
  • Microsoft Edge 12 and higher
  • Mozilla Firefox 27 and higher
  • Google Chrome 30 and higher
  • Safari 7 and higher
  • Opera 17 and higher

Desktop operating systems

  • Windows 7 SP1 and higher
  • macOS 10.9 Mavericks and higher
  • Ubuntu 12.04 LTS and higher
  • Microsoft Outlook 2013 and higher
  • Mozilla Thunderbird 31 and higher

Mobile operating systems

  • iOS 7 and higher
  • Airwatch
  • Android 5.0 and higher
  • Windows Phone 8.1 and higher
  • Windows 10 Mobile and higher

More help for Bell email

How to check Bell email away from home

Please note that access to your bell.net, bellaliant.net or sympatico.ca email via an email client like Outlook (Windows) or Apple Mail (macOS) is currently restricted to and will only work in the following countries:

  • Australia
  • Bahamas
  • Canada
  • France
  • Germany
  • Iceland
  • Ireland
  • Italy
  • Portugal
  • Saint Pierre and Miquelon
  • Spain
  • United Kingdom
  • United States

Outside of these countries, we highly recommend using web-based Bell email to make the most of its many features. Learn more about Bell webmail.

To sign in to your Bell email account from the web:

  1. Go to www.bell.net or bell.ca/webmail .
  2. Enter your Bell email address and password.
  3. Click Log in.

You can be signed in on more than one computer at once.

When you're done using Bell email, click your name in the top-right corner of the window and choose Log out, or simply close your web browser. You'll be signed out automatically if you leave your Bell email idle for a period of time, unless you checked the Keep me signed in option.

Bell Community forum

Find even more support by searching topics or posting questions in our forum.

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