Google Workspace videos & webinars

A Beginner's Guide to Signing up for Google Workspace

Ready to sign up for Google Workspace?
This video is for people who have never worked with DNS records before. Watch to find out how to use the Google Workspace setup tool. (3:03)
 

A Beginner's Guide to Signing up for Google Workspace

Can't sign up your domain for Google Workspace?

Find out what you can do if Google Workspace says your domain name is already in use. (1:30)

Can't sign up your domain for Google Workspace?

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Add domains to your Google Workspace account

Own another domain? You can add it to your Google Workspace account, and get email addresses at that domain too. We show the two ways to add your domain. (2:58)

Add domains to your Google Workspace account

Add Alias Domains to your Google Workspace Account

Learn about the benefits of adding alias domains to your Google Workspace account. You can add any domain you own as an alias domain. Then you can use both your primary and alias domains in the same way. (1:22)

Add Alias Domains to your Google Workspace Account

Add Secondary Domains to your Google Workspace Account

Secondary domains allow you to manage separate groups of users in your Google Workspace account. Use your primary domain for one group, and use your secondary domain for another group. (1:24)

 Why email authentication?

Learn how email authentication protects your domain from spoofing, and prevents outgoing messages from being sent to spam. (2:51)
 

Why email authentication?

Why authenticate your email?

Email authentication helps prevent messages from your organization from being marked as spam. (1:01)

Why authenticate your email?

 Why set up email authentication?

Email authentication is one of the major solutions offered by Cloud support when Workspace customers contact them about messages from their organization going to spam. (0:46)
 

Why set up email Authentication?

Set up email authentication

Follow steps to set up email authentication for your organization to help protect your organization from spoofing, and prevent outgoing messages from being sent to spam. (8:06)

Set up email authentication

Set up authentication: SPF, DKIM, and DMARC

 What are SPF and DKIM?

SPF lets you authorize senders that are allowed to send email on behalf of your domain. DKIM signs every outgoing message with your unique signature, so receiving servers can verify the message came from you. SPF and DKIM let receiving servers verify that messages that appear to be from your domain are legitimate. These authentication methods also help prevent your messages from being marked as spam. (1:13)

What are SPF and DKIM?

What is DMARC?

(need to update - wrong text from video) SPF and DKIM help prevent spammers from impersonating your organization, and help ensure messages sent from your organization aren't marked as spam. (0:37)

What is DMARC?

 Using SPF, DKIM and DMARC

When you use SPF, DKIM, and DMARC, receiving servers can verify that email senders are authorized by you and that the senders are being transparent about message identity. (0:48)

Using SPF, DKIM and DMARC

Before your start: Check your current SPF and DKIM

Before you set up email authentication, you can use the Google Admin Toolbox to check if SPF and DKIM already been set up. (1:27)

Before your start: Check your current SPF and DKIM

 Set up SPF

Set up SPF by adding a DNS TXT record at your domain provider. You can use a standard SPF TXT record for sending email with Google Workspace only. Or, create a custom SPF TXT record when you use third-party senders in addition to Workspace. (2:19)

Set up SPF

Set up DKIM

To set up DKIM, create a DKIM key in your Google Admin console, add the key to the DNS records at your domain provider, then turn on DKIM signing in your Admin console. (3:10)

Set up DKIM

 Set up DMARC

DMARC lets you manage messages that have been checked by SPF and DKIM. You can set your DMARC policy to quarantine or reject messages that don't pass SPF or DKIM. DMARC reports help you identify any issues with your email, such as spoofing or authentication issues. (1:28)

Set up DMARC

Generate a DKIM key for your domain

Sign into your Google Admin console and create a DKIM key for your domain. (1:23)

Generate a DKIM key for your domain

 Add DKIM domain key to domain DNS records

Add the DKIM key from your Google Admin console to your domain provider's DNS records. (0:55)

Add DKIM domain key to domain DNS records

Turn on DKIM signing

After you add your DKIM key at your domain provider, turn on DKIM signing in your Google Admin console. (0:52)

Turn on DKIM signing

 Understanding your bill

Understand the charges on your Google Workspace monthly invoice. Learn how your monthly payment is calculated and how to find your invoice in the Admin console. (2:01)

 

Understanding Your Bill

How to fix a Payment issue

Learn how to fix common Google Workspace payment issues by adding or updating your primary payment method.

How to Fix a Payment Issue in Google Workspace

How to cancel Google Workspace

It takes just a couple of minutes to cancel your Google Workspace subscription.

Meet the Expert - How to set up a Google Workspace account and buy a new domain

This session is for Google Workspace administrators setting up an account for the first time in the Admin Console. Follow along as our experts show you how to create an account, choose the right Google Workspace subscription for your organization, and register a new domain through Google Domains. (25:34)

Meet the Expert - How to set up a Google Workspace account and buy a new domain

Meet the Expert - How to set up a Google Workspace account with your domain

This session is for Google Workspace administrators setting up an account with your own domain. Follow along as our experts walk through protecting your domain and activating Gmail with the Google Workspace setup tool. (22:25)

Meet the Expert - How to understand billing and manage subscriptions for your Google Workspace account

This session is for Google Workspace administrators who want to understand billing and subscriptions. Follow along as our experts demonstrate how to view your subscriptions and licensing settings, explore different payment plans, understand your payment cycle and grace period, and make sense of charges on your invoice. We’ll also walk through how to upgrade, downgrade, or cancel your subscription. (20:25)

Meet the Expert - How to manage users for your Google Workspace account

Need help managing users? No problem! This session is for Google Workspace administrators who manage users for your organization. Follow along as our experts help you navigate user management controls in the Admin console. You’ll learn how to add, update, and delete users in bulk and transfer unmanaged users to your domain. (31:50)

Meet the Expert - How to troubleshoot your organization’s Google Meet video meetings

Scheduling a lot of meetings on Google Meet these days? This session is for Google Workspace administrators who want to learn the tools to help your users stay seen, heard, and connected. Follow along as our experts demonstrate self-check tools available to you in Google Meet and Admin console. You’ll learn how to troubleshoot Google Meet conferences and tips that you can share with your users. (27:16)

Meet the Expert - How to use shared drives in Google Workspace

Questions about managing content in shared drives? No problem! This session is for Google Workspace administrators who want to get the most out of shared drives. Follow along as our experts explain the difference between My Drive and shared drives. You’ll learn how to create a shared drive, add members, set access levels, and manage files. (20:44)

Meet the Expert - How to set up Google Voice for your organization

This session is for Google Workspace administrators who want to sign up for Google Voice. Follow along as our experts show you how to add Google Voice to your Workspace account. You’ll learn how to manage Google Voice users, port business numbers to Voice, and set up ring groups and an automated attendant. (26:42)