Add a user alias domain or secondary domain

About user alias domains

Give users an email alias at another domain

For example, you signed up for Google Workspace with your-company.com (your primary domain). You own the domain other-company.com and add it as a user alias domain.

• Each user gets an email address at both your primary domain and the user alias domain.

• Everyone can send and receive email from either address.

  	Ann's address	ann@your-company.com
  	Ann's email alias	ann@other-company.com

• Each mailing group also gets an email address at the user alias domain. For example, if you have info@your-company.com, you automatically get info@other-company.com.
• No extra cost per user or group. Add up to 20 user alias domains to your Google Workspace account.

Note: A user's alias address might be visible to other users. For example, if a recipient searches Gmail for messages from Ann, search results might include messages from ann@your-company.com and ann@other-company.com.

Learn more in the FAQand Limitations with multiple domains.

If you manage a large organization: Your users might have a personal Google Account that already uses the domain. When you add the user alias domain, those users' accounts are automatically renamed. All data in the accounts remains outside of your organization’s management. To find users with accounts, first add the domain as a secondary domain. The list of accounts is generated within 24 hours. Learn more about conflicting accounts.

About secondary domains

For separate teams at different domains

For example, you signed up for Google Workspace with your-company.com (your primary domain). You manage a team that has their own domain, other-company.com. You add other-company.com as a secondary domain to your Google Workspace account.

• Each of your domains has a different set of users
• Users get a Google Workspace account, email address, and mailbox for their domain
• Pay for each user account (except for organizations with Education Fundamentals edition)
• Manage all domains and users in the Admin console for your primary domain
• Add up to 599 secondary domains
• You can add a user alias domain to a secondary domain (requires the Directory API). Or switch the secondary domain to be the primary domain for your Google Workspace account. Learn more

Important: Some information and features are linked only to your primary domain. For example, you can't set up a separate billing address or company logo for a secondary domain.

Learn more in the FAQand Limitations with multiple domains.

Once your user alias domain is active, users can use their new alternate email addresses to send and receive messages.

Tip: Share instructions with your users.

How your email address and alias work together

• People can share files with either your email address or alias address.
• You sign in your Google Workspace account with your email address.
• You can create documents and files only with your email address
• Google Calendar invites and sharing invites are sent only from your email address.

Send messages from your alias address

To send message, add your alias address to your Gmail account.

1. On your computer, open Gmail.
2. In the top right, click Settings Settings.
3. Click the Accounts and Import or Accounts tab.
4. In the "Send mail as" section, click Add another email address.
5. Enter your name and your alias address.
6. Check the Treat as an alias box.
7. Click Next Step and follow the confirmation steps.

When you send a message in Gmail, click From to select your alias address.

Receive messages at your alias address

Messages sent to your alias address automatically arrive in your inbox. To test, send a message from another account (not your Google Workspace account) to your new alias.

If you don't receive the test message within 48-72 hours, contact your domain host. They can check whether your domain verification and MX records (for email) are set up correctly.

Once your secondary domain is active:

1. Follow the steps to add user accounts in the secondary domain.
2. After you enter the user's Primary address, you choose the domain. At the right of the @ sign, click the Down arrow and select the user's domain.
   
   

For tips on managing users accounts, go to Limitations with multiple domains.