Allow 3rd party devices to join Meet video meetings

To join meetings, the supported Cisco Webex device must be configured using the Cisco Control Hub. For details, check out the Cisco Webex documentation.

Some Meet features are not supported when joining from a Cisco Webex device. For example:

• Present via HDMI
• Dual-screen support
• Change layout
• Closed captions
• Activities (Polls, Q&A, Recording, Breakout Rooms)
• Send chat

Allow Webex systems to connect without asking

Generate an interop token and add it to the Cisco Webex Control Hub.

1. Sign in to your Google Admin console.

   Sign in using your administrator account (does not end in @gmail.com).

2. In the Admin console, go to Menu  AppsGoogle WorkspaceGoogle Meet.
3. Click Interoperability tokensAdd a token.
   Requires having the Service Settings administrator privilege.
4. Select Cisco from the menu.
5. Enter a token name and click Create a token.
6. Copy the token and click Close. 
   Important: Copy the token! This is your only chance.
7. Go to Cisco Webex Control Hub and add your unique token.
   For details, go to the Cisco Webex documentation.

To join Meet meetings, third-party systems must be standards-based (SIP/H.323). They can be located inside or outside your organization.

If a third-party system has calendar integration that supports SIP uniform resource identifiers (URIs), people can join Meet meetings with a single touch.

Supported third-party systems include:

• Cisco
• Polycom
• Lifesize
• Sony
• Microsoft Skype for Business and Surface Hub

View all supported devices.

Before you begin

To use Meet with third-party systems, you need to use the Google Workspace partner product Pexip for Google Meet.

1. Sign up for the Pexip for Google Meet interoperability service at Connect your meeting rooms to Google Meet.
2. Configure Pexip to work with Google Meet.
3. To let participants connect to Meet meetings using Skype for Business, get a Skype for Business hostname from Pexip.

After you register, Pexip will contact you to finish setup.

Turn on Meet interoperability for Pexip

Step 1: Add interoperability gateways

1. Sign in to your Google Admin console.

   Sign in using your administrator account (does not end in @gmail.com).

2. In the Admin console, go to Menu  AppsGoogle WorkspaceGoogle Meet.
3. Click Interoperability tokensAdd a token.
   Requires having the Service Settings administrator privilege.
4. Select Pexip from the menu.
5. Enter a token name and click Create a token.
6. Copy the token and click Close.
   Important: Copy the token! This is your only chance. 
7. Send the gateway token to Pexip.
8. On the Interoperability tokens list, under Trusted devices, choose how you want third-party systems to connect to this gateway:
   • To require third-party systems to ask before joining a meeting, click Turn off .
   • To allow third-party systems to join without asking, click Turn on .

Step 2: Turn on Meet interoperability for Pexip

1. In the Meet video settings section, click Gateway Interoperability.
2. (Optional) To apply the setting only to some users, at the side, select an organizational unit (often used for departments) or configuration group (advanced). Show me how

   Group settings override organizational units. Learn more

3. In the Interoperability section, check the Allow interoperability with other systems box.
4. Choose the format for the meeting IDs used to join meetings. We recommend you use long meeting IDs. For more information, check out Meeting ID best practices.
5. Enter the gateway IP address, gateway hostname, and meeting ID prefix. External guests use these to join Meet meetings from third-party systems. What you enter should match the settings of your Pexip Infinity gateway.
6. (Optional) To set up interoperability for Skype for Business:  
   1. In the Interoperability with Skype for Business section, check the Provide an additional gateway for Skype for Business users box.
   2. In the hostname field, enter the Pexip Skype for Business hostname. To get this hostname, contact Pexip.
7. Click Save. Or, you might click Override for an organizational unit.

   To later restore the inherited value, click Inherit (or Unset for a group).

   In most cases, existing third-party calendar integrations discover new SIP URIs for Meet, and upcoming Meet video meetings appear on meeting lists automatically.
   
   To get joining information for Skype for Business, participants can click More joining options on the calendar event or invite.

Information that Google shares with Pexip

When interoperability between Google Meet and third-party conference systems is turned on for your organization, Google shares with Pexip:

• That interoperability is turned on for your Google Workspace domain and that an authentication token was created. Pexip requires this information for validation and compliance purposes.
• Debugging and troubleshooting information. This includes meeting logs that contain participant IDs, meeting codes, and device information. 

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