Gmail training and help

Choose your communication channel

Gmail is a powerful hub for work, where messages, tasks, and teams come together. Here's how to choose the right communication channel for any task, all from within Gmail.

• Email for formal and structured messages
• Chat for informal and quick exchanges
• Spaces as team project areas
• Meet for video conferencing

Optimize your Gmail inbox

• Keep your inbox clean using Gmail filters, labels, and other options
• Divide your inbox into sections by priority or labels
• Easily manage multiple email addresses or identities

Gmail tips for administrative assistants

• Handle your manager's email
• Track important messages
• Work across timezones
• Save time with email templates

Improve communication

• Get in touch with someone right away—over email or using video or chat
• Have better email conversations using smarter subjects, inline replies, and more

Tips for reading & sending email in Gmail

• Customize your inbox layout, density, and message format
• Learn handy shortcuts for sending mail
• Get advanced tips for sending and forwarding attachments

Manage important or sensitive email

• Protect confidential email
• Request read receipts
• Learn ways to track important, urgent, and high priority messages

Manage unwanted messages in Gmail

Tips to use generative AI

• Write a first draft
• Improve & polish your writing
• Summarize content & organize data
• Suggest responses to an email thread
• Find information from previous messages
• Find information from your Google Drive files