My phone screen doesn't display properly

If you have trouble using your phone in VR, try the steps below.

I don't see my phone screen

If your phone screen is black, or if you can't see the Google Cardboard app:

  1. On your Android phone, close the Google Cardboard app Cardboard.
  2. Reopen the Google Cardboard app Cardboard.
  3. If you still have trouble, repeat steps 1-2.

My phone is too large or small for the viewer

  • If you have a case on your Android phone, try removing it.
  • Use both hands to hold the phone more firmly inside the Cardboard viewer.
  • If you see a vertical line on the screen, slide the phone left or right until the line disappears.
Search
Clear search
Close search
Google apps
Main menu
4975665218063491832
true
Search Help Center
true
true
true
false
false