Chrome Enterprise in contact centers—Use cases

For administrators who manage ChromeOS users in contact centers.

Chrome Enterprise helps contact centers to be cloud-first and agile. Cloud contact centers improve agent productivity, secure business data, and support IT teams with a stress-free device deployment and management experience.

Chrome Enterprise offers a collection of out-of-the-box functionality, connectors, and APIs that make ChromeOS the optimal computing platform for contact center workloads.

IT management

Easily deploy devices and manage high turnover rates.

User productivity

Enhance agent productivity and deliver customer success.

Insights and intelligence

Monitor ChromeOS device operation and health.

Security

Provide protection against ransomware, with no reported ransomware attacks on ChromeOS devices, ever.

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