Order options for managing ChromeOS devices

For administrators who manage ChromeOS devices for a business or school.

You can purchase ChromeOS devices bundled with Chrome Enterprise Upgrade or Chrome Education Upgrade. Each bundled device has an integrated perpetual upgrade that covers the life of the device.

If you have standalone ChromeOS devices, you need to purchase a standalone upgrade for each device that you want to manage.

Note: Your account type determines what Chrome features are available to you. For example, if your organization has an education account and you enroll a ChromeOS device bundled with Chrome Enterprise Upgrade, you can't access Chrome features that are exclusive to enterprise accounts.

See below for service and order options as well as details on how to purchase upgrades.

Options for bundled devices

Each bundled device comes with Chrome Enterprise Upgrade or Chrome Education Upgrade so you don’t have to purchase upgrades separately.

Upgrade covers the life of the device.
You can’t transfer an upgrade from one device to another in the same domain, even if you encounter a hardware issue and need to replace it.
You can re-enroll a device in another domain, unless you blocked transfer by policy, such as forced re-enrollment.

Options for standalone devices

How you pay for standalone upgrades depends on what type you order.

Annual

Chrome Enterprise Upgrade and Kiosk & Signage Upgrade

Bought per order term and can be renewed when the term ends.
- I got upgrades using the Google Admin console—Add your billing information to your upgrade in the Admin console to automatically renew upgrades at the end of each term. If you opt out of automatic renewal or don’t add your billing information, you’ll have to manually renew upgrades when the term ends.
- I have upgrades with an authorized partner—When the term ends, you need to manually renew upgrades from your authorized partner.
Currently, there is no flexible plan available.
You can unenroll a device and transfer the upgrade to another device (of any model) in the same domain.
You can't transfer an upgrade to a device in another organization account.
If you purchase additional upgrades mid-term, the cost is prorated and the new upgrade expires at the same time as your original order.

Perpetual

Chrome Education Upgrade and Chrome Nonprofit Upgrade

When you purchase upgrades, they’re assigned to a pool until you use them to enroll standalone ChromeOS devices. Each upgrade covers the life of the device that it's enrolled to.
If you encounter a hardware issue and need to replace a device, you can transfer the upgrade to another device of the same model (or equivalent manufacturer-provided replacement).
You can’t transfer an upgrade from one device model to another in the same domain.
You can’t transfer an upgrade to a device in another organization account.
Transfers are audited.
We recommend reviewing the Auto Update policy for each device before you order a perpetual upgrade.

ChromeOS devices bundled with Chrome Enterprise Upgrade or Chrome Education Upgrade

Covers the life of the device that it's enrolled to.
You can’t transfer an upgrade from one device to another in the same domain, even if you encounter a hardware issue and need to replace it.
You can re-enroll a device in another domain, unless you blocked transfer by policy, such as forced re-enrollment.

How to order upgrades

You can purchase bundled devices and order standalone upgrades, such as Chrome Enterprise Upgrade or Chrome Education Upgrade, through an authorized partner.

For standalone Chrome Enterprise Upgrade and Kiosk & Signage Upgrade, you can use the Admin console to subscribe and purchase up to 50 annual upgrades. If you use the Admin console to order standalone Chrome Enterprise Upgrade or Kiosk & Signage Upgrade, you can switch to an authorized partner.

Compare order options

Find out how to get upgrades for the type of Chrome Service that you want.

Chrome Service	Upgrade term available	How to order
Standalone Chrome Education Upgrade	Perpetual	Find an authorized partner.
Standalone Chrome Enterprise Upgrade	Annual	Get upgrades directly through the Admin console or transfer your organization account to a partner. Find an authorized partner.
Standalone Chrome Nonprofit Upgrade	Perpetual	Find an authorized partner.
Standalone Kiosk & Signage Upgrade	Annual	Get upgrades directly through the Admin console or transfer your organization account to a partner. Find an authorized partner.
ChromeOS device bundled with Chrome Education Upgrade	Perpetual	Find an authorized partner.
ChromeOS device bundled with Chrome Enterprise Upgrade	Perpetual	Find an authorized partner. For a full list of supported devices, see ChromeOS devices.

For more information about these services, see Chrome Service options.

I already have upgrades

If you already have ChromeOS devices bundled with Chrome Enterprise Upgrade or Chrome Education Upgrade, or upgrades for standalone devices, the type of upgrade that's available to you can vary.

I got upgrades in the Admin console

If you ordered standalone Chrome Enterprise Upgrade or Kiosk & Signage Upgrade using your Admin console, you’re an online direct customer. You can manage your order and purchase up to 50 annual upgrades for standalone devices using the Admin console. For example, you can increase or reduce upgrade count, cancel your trial or order, and update payment methods.

Standalone Chrome Enterprise Upgrade perpetual upgrades and other types of Chrome Services aren't available to you. If you want to purchase another Chrome Service, you have to switch to an authorized partner.

I have upgrades with an authorized partner

If you use an authorized partner, the upgrade type and term you can get depends on your agreement with the reseller. You can’t manage your order using the Admin console. But, you can manage upgrade usage by enrolling and deprovisioning devices in the Admin console.

If you can see your partner's contact information in the Admin console's Billing section, you're an online resold customer. You can only purchase standalone Chrome Enterprise Upgrade and Kiosk & Signage Upgrade annual upgrades. Standalone Chrome Enterprise Upgrade perpetual upgrades and other types of Chrome Services aren't available to you. If you have Google Workspace or want to purchase it, you need to have all your services and upgrades with the same authorized partner.
If you can’t see your partner’s contact information in the Admin console's Billing section, you’re an offline resold customer. You can purchase any type of Chrome Service. Your organization might have more than one authorized partner.

To get to the Billing section in the Admin console:

Sign in to your Google Admin console.
Sign in using an account with super administrator privileges (does not end in @gmail.com).
In the Admin console, go to Menu BillingSubscriptions.

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