You might have unwanted software or malware installed on your computer if you experience:
- Pop-up ads and new tabs that won't go away
- Your Chrome homepage or search engine keeps changing without your permission
- Unwanted Chrome extensions or toolbars keep coming back
- Your browsing is hijacked, and redirects to unfamiliar pages or ads
- Alerts about a virus or an infected device
Tips:
- Use Safe Browsing in Chrome
- Avoid malware in the future
- Learn how to block or allow pop-ups in Chrome
Turn pop-ups on or off
- On your iPhone or iPad, open Chrome
.
- Tap More
Settings
.
- Tap Content Settings
- Turn Block Pop-ups on or off.
Fix issues with pop-ups
If you're on a page with a pop-up or dialog that won't go away, try these steps:
- On your iPhone or iPad, turn Airplane Mode on.
- Close the tab with the unwanted pop-up or dialog box.
- Close Chrome.
More info about malware
How to spot malware (video, 1:42)Three tips for spotting malware (1:42)
Learn what to look for when you have malware on your computer and how to stay safe online.
- Beware of sites that may cause you to download unwanted software. For example, if you win a contest or get copyrighted content at no charge.
- Beware of encrypted archives, like .zip files with a password required, that may bypass antivirus detection scans.
- Beware of warnings about viruses or infected devices, especially if you haven’t recently used a virus scanner.
- Avoid insecure connections when you visit sites and don’t download files from sites that don’t start with HTTPS. Learn how to check if a site's connection is secure.
- Pay attention to Safe Browsing download warnings. To avoid antivirus detections, malicious actors may ask you to turn off or ignore warnings.
- If a popup about a program update or download seems suspicious, don't click on it. Instead, go to the program's official website to download it.