When you sign up for Google Fi, you can use a Google Account you already have or create a new Google Account. You’ll be able to sign in to Gmail, Google+, YouTube, and other Google products with a single username and password.
Most Google Accounts can be used with Google Fi. These include:
- Google Accounts with "@gmail.com" email addresses.
- Accounts that use your own domain name, like work or school accounts.
- Other Google Accounts, like "@yahoo.com" or "@hotmail.com" email addresses.
Google Accounts for work or school
If you have a work or school Google Account, also known as Google Workspace, your administrator has to first turn on Google Fi service and Google Payments. Otherwise, to use Google Fi, sign up with a new Google Account.
Learn more about your administrator.
Find out the different options to upgrade from G Suite legacy free edition to Google Workspace.
Fix Google Account issues
Delete your Google Account
To make sure that your Google Fi service runs smoothly, contact us before you delete your Google Account. Contact a Google Fi expert.
What to do if your admin turns off Google Fi
When the admin for your work or school account blocks Google Fi, your service will still work for 30 days. To keep using Google Fi, choose an option:
- Contact your admin. Ask your admin to turn on Google Fi access for your Google Account.
- Transfer your number to a new account. Contact us to transfer your number to a different Google Account.
- Transfer carriers. Learn how to take your number to a new carrier.
Restore your Google Account
If you can’t sign in to your Google Account, you’ll still be able to use Google Fi. You won’t be able to access the Google Fi app or website.
To restore your account, fill out the Account support form. For more help, contact a Google Fi expert.