How do I get notifications from my phone on my Fitbit device?

Step 1. Get up-to-date

1. Update the Fitbit app. For instructions, see How do I use the Fitbit app?
2. Make sure your Fitbit device is up-to-date. For instructions, see How do I update my Fitbit device?
3. Make sure you installed the latest version of the Android OS.

Step 2. Verify your phone settings

Open the Settings app and confirm or adjust the following settings:

Bluetooth settings

Verify that Bluetooth is on. On your phone, tap Settings  Connected devices  Connection preferences  Bluetooth.

Notifications

To see notifications from your phone on your Fitbit device, your phone must receive phone, text, calendar, and app notifications. Check the following settings:

• Make sure your phone receives notifications while locked. On your phone, tap Settings  Apps & notifications  Notifications  Notifications on lock screen.
• To receive app notifications, make sure you receive app notifications on your phone. On your phone, tap Settings  Apps & notifications  Notifications and find Recently sent.
• Make sure the Fitbit app can run in the background on your phone. For more information, see What should I know about using the Fitbit app on my Android phone?

Do not disturb

This feature prevents your phone from sending notifications. Verify that do not disturb is off:

1. On your phone, tap SettingsSound.
2. Make sure do not disturb is off.

Step 3. Set up notifications in the Fitbit app

1. From the Today tab  in the Fitbit app, tap the devices icon  your device.
2. Tap Notifications. Follow the on-screen instructions to pair your Fitbit device to your phone and allow the Fitbit app to access notifications. For more information, see What should I know about using the Fitbit app on my Android phone?
3. Choose the types of notifications you want to receive and the app you use most for each category. You can choose 1 app per category. The most common apps for these features are:
   • Calls—Dialer
   • Text messages—Messages
   • Calendar events—Calendar
   • Emails—Gmail
4. Tap App Notifications to choose other apps you want notifications from.
5. If you want to require that only encrypted notifications can pass from your phone to your Fitbit device:
   1. Tap the arrow in the top left to return to the Notifications screen.
   2. Scroll down and tap Require encryption.
   3. Close and reopen the Fitbit app to start the bonding process required for sending encrypted data.
   4. If the bonding process fails, tap Re-enable and try again. Most phones bond immediately or after a few tries, but some phones can’t bond to your Fitbit device. See the list of devices with known issues at What should I know about using the Fitbit app on my Android phone?
6. If you receive messages in a language that doesn't use the Latin alphabet, for example Cyrillic or Arabic languages, your messages may not appear properly on your Fitbit device. To automatically convert unsupported characters into the closest Latin equivalent, tap Enable Transliteration.
7. Sync your device.

If you reviewed the list above and can't get notifications to work, try the following:

1. Make sure notifications are set up

Make sure your phone is set to receive notifications from your Fitbit device. For more information, see How do I set up notifications?

2. Force quit the Fitbit app

Force quit the Fitbit app, then reopen it to sync your Fitbit device.

3. Reset Bluetooth

1. On your phone, tap Settings  Bluetooth.
2. Turn off Bluetooth on your phone.
3. Wait 10 seconds, then turn it back on.
4. Open the Fitbit app to sync your Fitbit device.

4. Reset system notifications (iPhones and iPads)

1. On your phone, tap Settings  Bluetooth.
2. Tap the information icon  next to the name of your Fitbit device.
3. Turn Share System Notifications OFF and then back ON. If you don't see the Share System Notifications option:
   1. Restart your Fitbit device. For more information, see How do I restart my Fitbit device?
   2. Tap Allow when you receive a message on your iPhone or iPad asking if you want your Fitbit device to show notifications.
   3. Tap the information icon  next to the name of your Fitbit device
   4. Turn on Share System Notifications.

5. Restart your Fitbit device

1. Restart your device. For instructions, see How do I restart my Fitbit device?
2. Open the Fitbit app to sync your Fitbit device.

6. Refresh notifications

1. From the Today tab  in the Fitbit app, tap the devices icon  your device.
2. Tap Notifications, then turn off all notifications.
3. Restart your phone.
4. Open the Fitbit app and turn notifications back on, then sync your Fitbit device.

7. Set up notifications again

1. Tell your phone to "forget" the bluetooth connection to your Fitbit device:
2. 1. On your phone, tap Settings  Bluetooth.
   2. Tap the information icon  or gear icon  next to the name of your Fitbit device.
   3. Find the option to forget the device.
3. Open the Fitbit app and set up notifications again, then sync your Fitbit device.

Your tracker vibrates when you receive a notification. Turn your wrist toward you or press the button or buttons to see the notification. On Inspire series, up to 10 notifications are stored in the Notifications app  on your tracker.

Note that Ace 3 only receives call notifications.

See Incoming notifications

Notification tips

• Your device shows the first 250 characters of the notification. Check your phone for the full message.
• To dismiss a notification, press the button or buttons.
• To delete all notifications, swipe to the bottom of the Notifications app , and tap Clear All.
• If you clear a notification in the Notifications app , it’s also removed from your phone's notification center. If you clear a notification from your phone, it’s also removed from your tracker.

Temporarily turn off notifications

When you turn on the do not disturb or driving mode setting on your phone, your Fitbit device receives notifications but won’t alert you. Swipe down from the top of the screen to see your notifications.

To temporarily turn off notifications on your Fitbit device:

• Inspire and Inspire HR—Press and hold the button on your tracker and tap Notifications. The setting illuminates in quick settings.
• Ace 3 and Inspire 2—Press and hold the buttons on your device and tap DND  or Sleep . The setting illuminates in quick settings. For more information, see How do I navigate my Fitbit device?

Note: If you have an Android phone, you can set your Fitbit device to always send you notifications:

1. From the Today tab  in the Fitbit app, tap the devices icon  your device.
2. Tap Notifications. In the Vibration Settings section, turn on the Always Vibrate option.

Your Fitbit device vibrates when you receive a notification. Turn your wrist toward you or press the button to see the notification. Notifications are stored on the device.

See Incoming notifications

From the clock face, swipe up (Sense 2 and Versa 4) or down from the top of the screen (all other devices) to see your notifications. Tap a notification to expand it.

Notification tips

• To delete 1 notification, tap the notification Clear.
• To delete all notifications at once, swipe to the end of your notifications and tap Clear All.
• For longer notifications, tap the notification to see the full message.
• To exit the notifications screen, press the back button or swipe down (Sense 2 and Versa 4) or up (all other devices).
• If you clear a notification from your device, the notification is removed from your phone's notification center. If you clear a notification from your phone, the notification is removed from your device.

Temporarily turn off notifications

When you turn on the do not disturb or driving mode setting on your phone, your Fitbit device receives notifications but won’t alert you. Swipe down from the top of the screen to see your notifications.

To temporarily turn off notifications on your Fitbit device:

• Charge 3—open the Settings app on your device and find the option to turn off Notifications During Sleep.
• Charge 4—press and hold the button on your device, and swipe left to the quick settings screen. Tap DND  or Sleep Mode . For more information, see How do I navigate my Fitbit device?
• Versa, Versa Lite Edition, and Versa 2—swipe down from the top of your screen. After your notifications appear, swipe down again to open the control center. Tap the quick settings icon  Do Not Disturb  or Sleep Mode . For more information, see How do I navigate my Fitbit device?
• Sense and Versa 3—swipe right from the clock face to open the quick settings screen. Tap the do not disturb icon  or sleep mode icon . For more information, see How do I navigate my Fitbit device?
• Sense 2 and Versa 4—swipe down from the clock face to open the quick settings screen. Tap the do not disturb icon  or sleep mode icon . For more information, see How do I navigate my Fitbit device?

Note: If you have an Android phone, you can set your Fitbit device to always send you notifications:

1. From the Today tab  in the Fitbit app, tap the devices icon  your device.
2. Tap Notifications. In the Vibration Settings section, turn on the Always Vibrate option.

Answer or Reject calls

If paired to an iPhone or Android phone, your Fitbit device lets you accept or reject incoming phone calls. If your phone is running an older version of the Android OS, you can reject, but not accept, calls on your device.

For information on using Sense and Versa 3 to take on-wrist calls, see How do I take on-wrist phone calls with my Fitbit smartwatch?

For other devices, note that you can’t speak into the device—accepting a phone call answers the call on your nearby phone.

To accept or reject a phone call:

• Charge 3 and Charge 4—to accept a call, tap the check mark. To reject a call, tap the x icon.
  
  
• Sense series and Versa series—to accept a call, tap the green phone icon. To reject a call, tap the red phone icon.

Your Fitbit device vibrates when you receive a notification. Turn your wrist toward you to see the notification. If you don't read the notification when it arrives, you can check it later in the Notifications app . Notifications are stored on the device.

See Incoming notifications

Swipe right or left to the Notifications app , then swipe up to open it. Tap a notification to expand it. Your tracker shows the first 250 characters of the notification. Check your phone for the full message.

Notification tips

In the Notifications app :

• To delete 1 notification, tap the notification  swipe up and tap Clear.
• To delete all notifications at once, swipe up until you reach the end of your notifications and tap Clear All.
• For longer notifications, tap the notification to see the full message.
• To exit the notifications screen, swipe right.
• If you clear a notification from your device, the notification is removed from your phone's notification center. If you clear a notification from your phone, the notification is removed from your device.

Temporarily turn off notifications

When you turn on the do not disturb or driving mode setting on your phone, your Fitbit device receives notifications but won’t alert you. View your notifications in the Notifications app .

To temporarily turn off notifications on your Fitbit device, swipe down from the clock screen to access quick settings  tap DND mode  or sleep mode . For more information, see How do I navigate my Fitbit device?

1. From the Today tab  in the Fitbit app, tap the devices icon  your device.
2. Tap Notifications. In the Vibration Settings section, turn on the Always Vibrate option.

Answer or Reject calls

If paired to an iPhone or Android phone, your Fitbit device lets you accept or reject incoming phone calls. Note that you can’t speak into the device—accepting a phone call answers the call on your nearby phone.

To accept a call, tap the green phone icon on your tracker's screen. To reject a call, tap the red phone icon.