- Visit fitbit.com/welcome/your-program-store-name
- Enter your unique code.
- Choose your device and follow the instructions to check out.
If you have trouble purchasing your Fitbit device, or if you don’t know your unique code, contact your Fitbit Care program provider.
Set up your Fitbit device to join your Fitbit Care program. For more information, see How do I set up my Fitbit device?
If you ordered your device through your program's store, you’ll be prompted to join your Fitbit Care program after you set up your Fitbit device.
- Tap the link, or tap Join now if you received an email invitation.
- Follow the instructions to create or login to your Fitbit Account.
- From the Fitbit app, tap Activate membership.
- If requested, enter additional information to verify your access to the program.
- Tap the You tab
.
- Under About You, tap Join
Activate membership.
- If requested, enter additional information to verify your access to the program.
- Visit fitbit.com/care/go.
- Enter your invitation code.
- Follow the instructions to create or login to your account.
- Tap Activate membership.
- If requested, enter additional information to verify your access to the program.
- From the Fitbit app, tap the You tab
- Tap the group you want to leave.
- Tap the 3 dots in the corner
- Tap the Today tab
, and tap your profile picture.
- Tap Fitbit settings
- Tap settings
- Tap Leave and confirm.
- Tap the Today tab
.
- Tap Fitbit Care
- Tap Leave and confirm.
- From the Fitbit app, tap the You tab
- Tap to filter the leaderboard results by date range, participants, and activity type.
Note: Only your program administrator can turn off the leaderboard option in the app, but you can leave the program at any time.
If you sign in to your Fitbit account, you'll be notified when you can move Fitbit to your Google Account.
Note: After your account is eligible, you have 90 days to move Fitbit to your Google Account. To stay in your Fitbit Care program, make sure you move your account within 90 days.
For more information, see What should I know about moving Fitbit to my Google Account?
- Leave the Fitbit Care Program. For instructions, How do I leave a Fitbit Care community?
- Join the Fitbit Care program again using your preferred account. For instructions, see How do I join a Fitbit Care program? If you don't know your program’s 6-digit code, contact your program administrator