If you have trouble setting up an app, see How do I set up and troubleshoot apps on my Fitbit device?
Following a careful assessment of the impact of new regulatory requirements, we have made the decision to remove the ability to install third-party apps and clocks from the Fitbit Gallery for users in the European Economic Area in June 2024. You still have access to a selection of Fitbit and Google apps. Users in other countries will not be impacted.
These changes affect the following Fitbit smartwatches:
- Fitbit Sense 2, Fitbit Sense
- Fitbit Versa 4, Fitbit Versa 3, Fitbit Versa 2, Fitbit Versa Lite, Fitbit Versa
- Fitbit Ionic (if you still have a Fitbit Ionic, click here for information on the voluntary recall)
Some apps and clock faces require a paid subscription service or a one-time activation fee (to a developer). If a developer requires an activation fee, you may see a "Paid" label above the app or clock face description:
For these apps and clock faces, the developer will process and provide instructions for payment. Many developers use the third party service KiezelPay to accept payment for their app or clock face. You'll see a message on your Fitbit device asking you to visit a website and enter a code. For more information, see KiezelPay’s FAQ. If you decide not to purchase a paid clock face and want to remove the message, change your clock face. For more information, see How do I change the clock face on my Fitbit device?
Customize Fitbit Charge 4 and Fitbit watches with apps.
On Fitbit Sense, and Fitbit Versa series, note the following:
- Up to 39 apps can be installed on your watch at a time.
- Some devices must be connected to Wi-Fi for some apps to install or update. For instructions on connecting your watch to Wi-Fi, see How do I connect my Fitbit watch to Wi-Fi?
To install an app:
- With your watch nearby, in the Fitbit app, tap the Today tab
the devices icon
- Tap Gallery
- Browse the available apps. When you find the one you want to install, tap it.
- Tap Install.
- Some apps require certain permissions in order to work properly, such as access to the internet or the ability to run in the background. Review these requested permissions and tap Install to add the app to your device. Note that some permissions can cause your phone to use more data. If you decide at a later time that you don’t want an app to have certain permissions, you can adjust these permissions.
Note that some apps, such as Today and Settings, can't be removed.
To remove an app:
- With your watch nearby, in the Fitbit app, tap the Today tab
- Tap Gallery.
- In the list of apps installed on your watch, find the app you want to remove and tap it. You may have to swipe up to see some of the apps.
- Tap the app
To use some apps on your device, you need to create or connect an account with that company's service. If you don’t already have an account, you may need to visit that company’s website or app in order to create one.
To connect an account with an app you installed:
- With your device nearby, in the Fitbit app, tap the Today tab
- Tap Gallery.
- In the list of apps installed on your device, tap the app you want to set up. You might have to scroll down to see some apps.
- Tap Settings.
- Follow the on-screen instructions to log in to your account.
Apps are shown in groups of 4 per screen on your Fitbit watch.
To change the placement of an app:
- On your watch, swipe to the left until you see the app you want to move.
- Press and hold the app until it increases slightly in size.
- Drag the app to a new location.
Watches that connect to Wi-Fi automatically update apps as needed, when plugged into the charger and in range of a saved Wi-Fi network. You can manually check for app updates in the Fitbit app at any time. To update apps on Versa Lite, you must manually check for updates in the Fitbit app.
To manually check for app updates:
- With your watch nearby, in the Fitbit app, tap the Today tab
- Tap Gallery.
- If an app has a pending update, you'll see an Update button next to its name. Tap it to update the app.
Many apps include options to adjust the notifications, allow certain permissions, and customize what it displays. Note that turning off any app permissions might cause the app to stop functioning.
To access these settings:
-
With your watch nearby, in the Fitbit app, tap the Today tab
- Tap Gallery.
- Tap the app or clock face you want to change. You might have to swipe up to see some apps.
- Tap Settings or Permissions.
- Tap the back arrow when you're done making changes.