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For assistance with Fitbit Ace LTE, visit support.google.com/fitbitacelte.

How do I change the time on my Fitbit device?

The time on your Fitbit device may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. 

Sync your Fitbit device to show the correct time. For more information, go to How do Fitbit devices sync their data?

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How do I fix the time on my Fitbit device?
If you changed time zones and the time on your device is still incorrect after syncing, make sure the time zone in the Fitbit app is correct.

Manually sync your Fitbit device:

  1. With your device nearby, open the Fitbit app.
  2. From the Today tab in the Fitbit app, touch and hold the screen, and pull down to sync your Fitbit device.
  3. If the time is still incorrect, continue with the steps below. If you encounter a sync error message, go to Why won't my Fitbit device sync?
If you sign in with your Google Account
  1. From the Today tab  in the Fitbit app, tap your profile picture  Fitbit settings.
  2. In the App Settings section, tap Date, time & units.
  3. Tap Time Zone.
  4. Turn off the Set Automatically option and choose the correct time zone.
  5. Sync your Fitbit device.
  6. If the time is still incorrect, log out of the Fitbit app, and then log back in before syncing again.
If you sign in with your Fitbit login
  1. From the Today tab  in the Fitbit app, tap the settings icon .
  2. In the App Settings section, tap Date, time & units.
  3. Tap Time Zone.
  4. Turn off the Set Automatically option and choose the correct time zone.
  5. Sync your Fitbit device.
  6. If the time is still incorrect, log out of the Fitbit app, and then log back in before syncing again.
How do I change to a 12 or 24 hour clock?
If you sign in with your Google Account
  1. From the Today tab  in the Fitbit app, tap your profile picture  Fitbit settings.
  2. In the App Settings section, tap Date, time & units.
  3. Tap the arrows next to Clock Display Time and choose 24 hour or 12 hour.
  4. Sync your Fitbit device.
If you sign in with your Fitbit login
  1. From the Today tab  in the Fitbit app, tap the settings icon .
  2. In the App Settings section, tap Date, time & units.
  3. Tap the arrows next to Clock Display Time and choose 24 hour or 12 hour.
  4. Sync your Fitbit device.

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