Regularly clean and care for your Fitbit Ace LTE using the instructions in this guide especially after playing games, sweating, or water exposure such as washing your hands. Fitbit Ace LTE is water resistant and splash proof.1 We recommend that you take the watch off after it gets wet and dry it well before putting it back on.
To avoid product damage and the chance of skin irritation, remove your watch while applying sunscreen, repellent sprays, or other types of creams or sprays like these.
Important
- Do not clean the Fitbit Ace LTE while it is charging.
- Do not dry the Fitbit Ace LTE with an external heat source, e.g. hot plate, hair dryer, etc.
- Do not dry or clean the Fitbit Ace LTE with compressed air or ultrasonic cleaning.
- Do not insert any items, such as paper clips, into any slots on the side of the Fitbit Ace LTE as this can cause damage.
Clean Fitbit Ace LTE
When caring for your Fitbit Ace LTE, it's important that you follow this guidance to avoid damage.
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Do use |
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Find cleaning methods for both Fitbit Ace LTE and Ace Bands below.
Clean your watch
- Turn off your Fitbit Ace LTE and remove it from the charger.
- Use a soft, dry, lint-free cloth to gently clean the Fitbit Ace LTE.
- If necessary, lightly dampen a lint-free cloth with fresh water to gently remove built-up material or scuff marks. To avoid damage, avoid getting moisture into any openings.
- Dry your Fitbit Ace LTE with a non-abrasive, lint-free cloth.
Clean your bands
If exposed or immersed in water, it’s important that the band is detached and thoroughly dried. If you notice corrosion on the cartridge, please follow the cleaning instructions below.
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Band |
Clean |
Dry |
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Active
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Comfort
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Materials in Fitbit Ace LTE
Water and Scratch Resistant materials
The Fitbit Ace LTE is water resistant and has scratch-resistant custom 3D Corning® Gorilla® Glass designed to withstand the pressure of up to 50 meters (5 ATM) of water.1 These features help to protect your watch from inclement weather and everyday wear. Fitbit Ace LTE can withstand some rain, shallow pools, and sweat from exercise, but it should not be immersed in water for more than 24 hours, used during high-speed or high-impact water sports, or exposed to soapy water or other liquids.
Skin sensitivity to other materials
Fitbit Ace LTE adheres to rigorous design specifications and meets extensive test requirements to minimize the potential for reaction but may contain the following materials that customers with skin sensitivities should be aware of:
- Nickel
- The amount of potential nickel falls below the strict nickel restrictions set by the European REACH regulation.
- While nickel exposure is unlikely to cause a reaction, be aware of the possibility in case you're susceptible to nickel-related reactions.
- Acrylates
- Potential trace amounts of acrylates and methacrylates from adhesives or coatings.
- While these are found in many consumer products that come in contact with the skin, some people may be sensitive to them.
1Fitbit Ace LTE is designed to withstand the pressure exerted by 50 meters (5 ATM) of water. The watch is designed to comply with a water protection rating of 5 ATM under ISO standard 22810:2010 when each device leaves the factory, but it is not water or dust proof. Water resistance and dust resistance are not permanent conditions, and will diminish or be lost over time due to normal wear and tear, device repair, disassembly or damage. Device is not drop/tumble proof and dropping your device may result in loss of water/dust resistance. Damage from drops, tumbles, and other external forces are not covered under warranty. Fitbit Ace LTE is designed to be used in shallow water and should not be used for activities involving water at high velocity or high temperature. After any exposure to liquid, we recommend drying the watch and band because, as with any wearable device, it’s best for your skin if the band is clean and dry.