Have a question? No problem. Here are a few frequently asked questions about casting to your TV/display or speaker that works with Google Cast.
Local Network must be enabled for mobile devices with iOS 14 or later and computers with MacOS 15 or later to discover Cast-enabled devices. Learn more about Local Network for casting.
Casting to your TV
Can two people with compatible devices and apps cast to the TV at the same time?
Multiple users can cast to the TV provided they are using Google Cast-enabled apps and are on the same home network. The only way to prevent others from casting to your TV would be to password protect your home network.
Can I cast while in Chrome incognito mode?
Yes. To cast while in Chrome incognito mode, type "chrome://extensions" into your browser bar, locate the Cast button, and select Enable in incognito.
Do I need to disable AP/Client isolation on my router?
Yes. You need to disable AP isolation, also known as client isolation, on your router. Please refer to your router documentation to learn how to disable AP isolation.
If you don't have access to your router settings, or if you're attempting to connect through a guest, hotel, or public network with AP/client isolation, you can't cast to your Cast-enabled device.
If you're attempting to connect through a Wi-Fi extender, please check your extender settings. You need to disable AP/client isolation on your Wi-Fi extender to be able to cast to your Cast-enabled device.
Casting to your speaker that works with Cast
Why can't I cast audio from my Chrome browser to my speaker?
Casting from the Chrome browser to your speaker that works with Google Cast is only supported from websites that are Cast-enabled.
Why can't I cast music that is stored locally on my mobile device?
Casting music that is locally stored on your device isn't supported at this time. You need to use a third-party application that may help facilitate casting this type of content.
Why won't my stream cast?
Some streams from our partners are currently not available to cast. Please contact the application's customer support for further information.
Can I cast audio from any app with a Cast button to my Cast-enabled speaker?
Speakers that work with Cast work with most Cast-enabled music and audio applications. We're releasing support for more applications regularly.
How do I name or rename my Cast-enabled speaker?
Please use the audio device manufacturer's application to change the name of the device. For more support, please reference the audio device manual or contact the manufacturer.
How does my Cast-enabled speaker get software updates?
Updates for speakers that work with Cast roll out gradually and your device updates automatically. It's important that your audio device is receiving power and connected to Wi-Fi in order to receive the update.
Where can I find further support?
Please contact your audio device manufacturer for further assistance.