Video event feedback and lending for Home app

When you lend your data from a video or audio clip captured by a Google Nest device in the Google Home app, your data is used to help understand the accuracy of Google's machine-learning algorithms and the quality of Google's features.

Note: This feature is not available for homes that have more than one manager (anyone who can add and manage devices in the home). If you add a manager after you've lent a clip or clips, you can still view or delete those clips in the data lending manager, but you won't be able to submit new clips.

Types of data that you can lend to Google Nest

You can lend the data that appears as events in your Feed or from your camera history. When you lend your data, Google will receive the selected camera or audio clip, as well as any associated metadata (which includes information such as date, time, location, data type and more). Every time that you submit feedback, you'll see a reminder that you opted in to lend your data to Google.

What happens when you lend your data

• You maintain ownership of your data at all times.
• Your data is used to improve Google algorithms.
• You opt into the data lending programme the first time you share your data with Google. Data lending is turned off by default.
  • If you share your home with other people, you should inform them that you've lent data that might include an audio or video recording of them.
• Your data isn't shared outside of Google. 
• Google stores the data that you lent until you revoke your permission for that data.
  • If you delete the Feed card, history event or device history where the data came from, Google will continue to use the data until you revoke your permission for it. Learn how in the Withdraw consent to use your data section of this article.
  • If you have a Nest Aware subscription, your data will still be available to Google after your video history expires per your subscription until you revoke your permission for it.
  • We may delete recorded video if it includes explicit, violent, dangerous or offensive content.
  • In addition to the above, data older than 18 months will be automatically deleted on an ongoing basis.

Manage your data

You can view which data you've lent to Google and revoke your permission for Google to use that data in the lent data manager.

Share feedback

You can share/lend your video feedback clips to Google which helps Google improve your experience.

From an event:

1. In the Home app   open the video event that you want to share for feedback.
2. While the event is selected, tap the three dots at the top right.
3. Tap 'Event feedback',
   • The first time that you submit feedback, you'll be asked to read the lending agreement. Tap Agree to continue.
4. Fill in the feedback form with the information requested.
5. Tap Send  to submit your feedback.

Withdraw consent to use your data

You can revoke your permission for your data at any time. When you revoke your permission, your data will be deleted from Google's servers.

1. In the Home app tap Settings .
2. Select Privacy.
3. Choose Data lending. Here, you can click on a video clip to display metadata, view the clip or withdraw the clip.
   • Withdraw your permission for all clips:
     • Tap Turn off data lending to withdraw your permission and delete all video clips you have shared.
   • Delete individual clips:
     • Tap on the clip and choose Withdraw clip  Withdraw.
   • Delete multiple clips:
     • Tap Edit ,
     • Choose which clips you want to delete and tap Withdraw  Withdraw.

Troubleshooting

If you need help troubleshooting, use the Troubleshoot event video history article.