Notification

To get the most out of Google Home, choose your Help Center: U.S. Help Center, U.K. Help Center, Canada Help Center, Australia Help Center.

Wifi device light meanings: Understanding LED indicators

The lights and LEDs of your Nest Wifi Pro, Nest Wifi, or Google Wifi devices show the status of your network or Wifi device. Each light color and pattern has a different meaning and represents what your device is doing during setup. They can also indicate network problems.

Note: Light colors are different for the Nest Wifi Pro routerNest Wifi router, Google Nest Wifi points, and Google Wifi points. First, confirm what Wifi device you own.

Nest Wifi Pro router

Understanding the Status Light on Google Nest Wifi Pro

Color What it means What to do
No light The router has no power.

Check that the power cable is properly connected to your router and a working wall outlet.

If your device is already set up and the light appears off, check your light brightness settings in the app.

If there's stil no light, contact customer support.

The device is online and you've turned off the status light in the Google Home app. You're online.
Image Solid white light Solid white

The device is online.

Note: By default, the light is turned on for online Nest Wifi Pro routers, but you can turn it off in the Home app.

You're online.
 Fast pulsing white The device is booting up. Wait for the device to boot up. This takes about a minute. When it's done, it'll slowly pulse blue to let you know it's ready for setup.
The device is updating. Wait for the device to complete the update.
 Slow pulsing blue The device is ready for setup. Use the Home app to set up your router.
 Fast pulsing blue Pairing is in progress. Wait for the device to complete pairing.
Image Solid yellow light Solid yellow

Router is factory resetting.

Note: A solid yellow light during setup also indicates a network error on your device.

This can take up to 10 minutes. When it's done, the device will reset itself 
 Slow blinking yellow There's a network error or WAN connectivity was lost

Note: This can also be seen on the Nest Wifi Pro mesh point.
 

Check that the Ethernet cable is connected to both your router and modem, and both devices are turned on. You might need to unplug, then plug in each device again. Learn more about fixing network errors.
 Fast blinking yellow The device encountered an error during setup. Something went wrong. Wait for the device to slowly pulse blue, then try to pair the device again.
You're holding down the reset button and factory resetting the device. If you keep holding down the reset button, after about 12 seconds, the light will turn solid yellow. Once it's solid yellow, let go of the factory reset button.
 Fast blinking red Something's wrong. Critical failure. Factory reset the router. If the light stays red, contact customer support.
Nest Wifi router
Color What it means What to do

No light

Router has no power or the light was dimmed in the app.

Check that the power cable is properly connected to your router and to a working wall outlet.

If your device is already set up and the light appears off, check your light brightness settings in the app.

If there's still no light, contact Wifi customer support.

Image Sudden-blinking white  Solid white, no light,  solid white

Device is booting up.

Wait for the device to boot up. This takes about a minute. When it's done, it will slowly pulse white, letting you know it's ready for setup.

Image Slow-pulsing white  Slowly pulsing white Device is ready for set up.

Use the Home app to set up your router.

Image Solid white light Solid white Router is online and all is well. You're online. Enjoy!
Image Slow-pulsing yellow  Pulsing yellow There is a network error.

Check that the Ethernet cable is connected to both your router and your modem and both devices are turned on. You might need to unplug and plug in each device again. Learn more about fixing network errors.

Image Fast-blinking yellow  Fast blinking yellow

You are holding down the reset button and are factory resetting this device.

If you keep holding down the reset button, after about 12 seconds, the light will turn solid yellow. Once it is solid yellow, let go of the factory reset button.

Image Solid yellow light Solid yellow Router is factory resetting. This can take up to 10 minutes. When it's done, the device will reset itself and start pulsing white, letting you know it's ready for setup.
Image Solid red light Solid red Something is wrong. Critical failure. Factory reset the router. If the light stays red, contact Wifi customer support.
Nest Wifi point

The light ring on the bottom of the point shows various statuses.

Note: The 2 white LEDs on the top of the point indicate volume control and help you know where to touch to control volume. These will appear when music is playing and your hand gets close or when you touch the volume controls.

Color What it means What to do

No light

Note: When Nest Wifi points are set up, lights will only appear when you’re interacting with the device.

Nest Wifi point has no power or the light was dimmed in the app.

  1. Check that the power cable is properly connected to your point and a working wall outlet.
  2. Try the voice command “Ok Google.” If the bottom lights up when you speak to the point or tap the volume controls, it’s working properly.
  3. If your point is already set up and the light appears off, check your light brightness settings in the app. The bottom light could be dimmed or the mute light might be turned off, but your device is working properly.

If there's still no light, contact Wifi customer support.

Image Orange ring Solid orange The microphone is muted and turned off.

On the back of the point, move the switch to turn it back on.

Note: Turning off the microphone prevents the point from listening or responding. To interact by voice with your point, the microphone must be on. 

Image Fast-pulsing yellow ring Fast pulsing yellow You’re about to factory reset the device.

Continue holding the factory reset button to reset the device, or let go to stop.

Image Yellow ring Solid yellow The device is resetting. Wait for the device to reset itself. It may take several minutes. When it’s ready for set up, the device will slowly pulse white.
Image Slow-pulsing yellow ring Slowly pulsing yellow There is a network error.

Check the connections between your modem and your router or primary Wifi point. You might need to unplug and plug in each device again.

If your network is working, but a particular point isn’t. Try restarting your point in the Home app. If that doesn’t fix the issue, factory reset your point and set it up again.

Learn more about fixing network errors.

Image Slow-pulsing white ring Slowly pulsing white

Device is booting up or is ready for set up.

Use the Home app to complete set up.

Image Fast-pulsing white  Fast pulsing white

 

 

 

Image Fast-pulsing white  Fast pulsing white

Google Assistant is listening, thinking, or responding.

or 

You or someone in your home has a notification or reminder.

Once your device is set up, the light will pulse white when interacting with your Google Assistant. This is working properly.

The light will also pulse white when you have a notification or reminder. This will last for 10 minutes or until the person assigned the reminder asks “Ok Google, what are my reminders?"

Image Fast-flashing white  Flashing white Someone in your home is receiving a notification or reminder. Ask “Ok Google, what are my reminders?"
Image Pulsing blue ring Pulsing blue You are receiving a call. Tap the top of the point or say “Ok Google, answer the call.”
Image Red ring Solid red Point has an issue. Factory reset the point. If the light stays red, contact Wifi customer support.
Google Wifi point and OnHub

As of Jan 11, 2023, OnHub is no longer supported.

Color What it means What to do
No light Wifi point has no power or the light was turned off in the app.

Check that the power cable is properly connected to your Wifi point and a working wall outlet.

If your Wifi point is already set up and the light is off, check your light brightness settings in the app. 

If there's still no light, contact Wifi customer support.

Image Solid white light Solid white Wifi point is online and all is well.

You're online. Enjoy!

Note: For OnHub, this light will be teal. 

 Pulsing blue

Wifi point is ready for setup.

Set up the Wifi point in app. The light will turn solid white once the Wifi point is online.

 Solid blue Wifi point is factory resetting itself. This can take up to 10 minutes. When it's done, the Wifi point will reset itself and start pulsing blue, letting you know it's ready for setup.
 Pulsing orange Wifi point has no internet connection. Check that the Ethernet cable is properly connected to your primary Wifi point and modem. Learn more about fixing network errors.
 Pulsing red Wifi point has an issue. Factory reset the Wifi point. If it continues to pulse red, contact Wifi customer support.

 Fix your Wifi device problem

Seeing an orange or yellow light on your Wifi device? Click the button below, then follow the steps to solve the problem.

Fix device or connection problem

Related articles

Set up Nest Wifi Pro or Nest Wifi
Set up Google Wifi
Google Home app can't find Nest Wifi or Google Wifi devices
Fix your Google Nest Wifi or Google Wifi network
Factory reset Google Nest Wifi or Google Wifi devices

Was this helpful?

How can we improve it?
Search
Clear search
Close search
Google apps
Main menu
1543958378979316305
true
Search Help Center
true
true
true
true
true
1633396
false
false